WHAT IS THE WAGE & INVESTMENT (W&I) DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.
See Other Information for Location.
WHAT DOES AN AUTOMATED EXAMINATION SYSTEMS SPECIALIST DO? An Automated Examination Systems Specialist is an advisor and coordinator ensuring the integrity of the examination functions including the automated inventory system, Private Debt Collection (PDC) inventory system and the system's responsiveness to the needs of operations providing accurate and timely inventory records, managing case assignments, and assessing cycle time and work distribution. In this role, you will be required to track the effectiveness of various systems including the Report Generating System (RGS), RGS Batch Systems, and Audit Inventory Management System (AIMS). You will also be responsible for interpreting data, resolving reject situations, and assisting management and coworkers in obtaining solutions.
As an Automated Examination Systems Specialist you will:
- Advise management on problems that impact employees, work processes, and program goals ensuring that all appropriate listings (RGS reject and AIMS listings) are timely researched and resolved.
- Maintain reports tracking inventory and using knowledge of the work processes and systems establish priorities which include statutes, case assignment sorts, overage, and rejects.
- Identify error trends and barriers in AIMS, CEAS, CACS G, and RGS requiring training and guidance as well as assist with the development of basic and refresher training for the inventory systems.
- Review the Internal Revenue Manual (IRM) and Operation Manager directed listings including Reject Registers, Error Registers, and Unpostables to improve the effectiveness and efficiency of operations.
- Respond to inquiries, research, and transfer requests from multiple sources outside the Examination Operations utilizing contacts including other campuses, Accounts Management, Area Offices, Taxpayer Advocate, Development Center, and Headquarters.
- Analyze and research Master File, Integrated Data Retrieval System (IDRS), and AIMS to resolve system problems making use of available tools (i.e., SSIVL, RGS Batch, GII) to ensure that all cases are updated and maintained correctly ensuring the systems run timely.
- Resolve complex processing problems and identify local AIMS, RGS, CEAS and similar inventory management systems problems developing procedures and guidelines for employees.
- Develop action plans to coordinate and schedule inventory validation or reconciliation, local training related to AIMS, RGS, PDC, or CEAS, and operational reviews for related system functions.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Job family (Series)
Conditions Of Employment
- Refer to Other Information
- Click "Print Preview" to review the entire announcement before applying.
- Must be a U.S. Citizen or National
- IRS Employees with Career or Career Conditional Appointments
You must meet the following requirements by the closing date of this announcement.
GS-9 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07grade level in the Federal service. Specialized experience for this position includes: using knowledge of examination and PDC Referral Unit (RU) functions and work processes, and financial practices for inventory purposes, procedures, regulations, and policies used in Exam operations; Experience using knowledge of the Examination and/or EITC Certification Processes, AIMS, RGS/CEAS processing, Exam Procedures, tax law, RU procedures along with corresponding Compliance programs, such as ACS, and correspondence examination. Experience applying software applications used in CSCO Operations and Exam Operations, including RGS, Word, Excel, Outlook, and Access; Experience working with automated systems and programs, including their connectivity and integration to Batch, some examples include: IDRS, RGS, CEAS, AIMS; Experience working with AIMS and/or RGS Batch system hardware, software, applications, information sources, and operating procedures to assist users in problem identification, maintenance, and testing. Experience that demonstrates skill and ability in applying fact-finding and analytical techniques to gather information and assist in addressing administrative, compliance, and basic work distribution problems.
You may substitute education for specialized experience as follows: a Master's or equivalent graduate degree in any field of study from an accredited college or university.
2 years of progressively higher level graduate education in any field of study from an accredited college or university.
LL.B or J.D., if related.
You may qualify by a combination of education and experience. Options for qualifying based on a combination will be identified in the online questions.
- The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
In addition to the above requirements, you must meet the following, if applicable:
You must have been at the GS-07 level for 52 weeks (time-in-grade requirement).
This job does not have an education qualification requirement.
One (1) vacancy is to be filled in The Wage & Investment (W&I) division, within the MST department. This position will be located at 2385 Chamblee Tucker Road, Chamblee, GA (GA0010).
POSITION DESCRIPTIONS: 95828;(GS-09)
A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx
CONDITIONS OF EMPLOYMENT:
- We may select from this announcement or any other source to fill one or more vacancies.
- This is a bargaining unit position.
- Alternative work schedule, staggered work hours or telework may be available.
- Must meet IRS telework eligibility requirements.
- Tour of Duty: Monday - Friday 8:00 a.m. - 4:00 p.m.
How You Will Be Evaluated
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13. Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/
Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.
If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.
To preview questions please click here.
Background checks and security clearance
Drug test required
A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips
Career Transition Assistance Plan (CTAP) DOCUMENTATION
If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.
IRS Reassignment Preference Program (RPP)
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
Submit a copy of your most recent completed performance appraisal.
IRS employees: if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.
If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us Rosalba.C.Rodrigues@irs.gov if you require this for any part of the application and hiring process.
- To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
- You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
- To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
- To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
- To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
IRS Jobs Online Help Desk
AddressINTERNAL REVENUE SERVICE
1040 Waverly Ave
Holtsville, New York 11742
WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all.The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged and supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/592974300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.