This position is with the U.S. Department of the Interior, Office of Inspector General in Washington, District of Columbia. As the Communication Coordinator, you will have an important role in enhancing information sharing within and external to the OIG by coordinating and distributing work products.Learn more about this agency
As the Communication Coordinator, GS-0301-13, you will be responsible for:
- Ensuring OIG reports and work products are free of error, cleared by appropriate OIG executives and subject matter experts, are Section 508 compliant, and are posted to meet internal and Congressional mandates for issuance.
- Analyzing work products and associated reviewer comments for internal and external audiences' understanding. Formulating written products in a suitable form for top level decisions and to express information to individuals or groups, taking into account the audience and nature of the information (e.g., technical, sensitive, or controversial).
- Serving as the OIG's Section 508 Compliance Officer by ensuring all public-facing work products comply with Section 508 and plain language requirements.
- Assisting with the tracking of cases in the internal OIG Freedom of Information Act (FOIA) and Privacy Act (PA) tracking system.
- Serving as a key liaison with external customers (such as the public, media, or Congressional staff concerning OIG work and information and records dissemination that encompass verbal, written, electronic, and telephonic communications.
Job family (Series)
Conditions Of Employment
- U.S. citizenship
- Successful completion of a background investigation.
- May be required to complete a one-year probationary period.
- OGE-450, Confidential Financial Disclosure Report may be required.
- Time-in-grade requirement - Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions contained in 5 CFR 300, Subpart F.
QualificationsAll qualification requirements must be met by the closing date of this announcement.
Merit Promotion candidates must also meet time-in-grade requirements by the announcement closing date.
Minimum Qualifications GS-13: To qualify for this position, your application must fully demonstrate one year of specialized experience equivalent to the GS-12 grade level in the Federal service performing ALL of the following:
- Routing and tracking work products among stakeholders, which may include keeping track of changes, incorporating or addressing comments, or ensuring deadlines are met
- Analyzing work products to determine if modifications, such as editing or re-formatting, are needed to best suit the reader, AND
- Communicating with external customers that could include members of the public, Congress, or the media
There is no education substitute for the GS-13 level.
Applicants must meet initial and periodic suitability determinations based on favorable background investigations and updates.
Additional selections may be made within 90 days from the closing date of this vacancy announcement.
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.
Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
- Persons with Disabilities-Schedule A
- Special Hiring Authorities for Veterans
- Special Hiring Authority for Certain Military Spouses
- Other Special Appointment Authorities
Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
How You Will Be Evaluated
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the result of the online assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): principles, methods, practices, and techniques of communication; oral communication; and knowledge of and ability to apply grammar, style, and standard usage; Attention to Detail, Decision Making, Flexibility, Integrity/Honesty, Interpersonal Skills, Reading, Reasoning, Self-Management, and Teamwork.
In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
After the closing date of the announcement, we will review your resume per Category Rating or Numerical Scoring procedures to ensure that qualification and eligibility requirements are met. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.
All documentation, applicable to you, must be submitted by the closing date of this announcement. Failure to submit the required documents will disqualify you from further consideration for this position.
Resume (REQUIRED) -your resume must contain information sufficient to make a valid determination that you fully meet the basic/specialized experience requirements as stated in this vacancy announcement and OPM qualification standards for each grade level(s) for which you are applying. Insufficient information will result in an ineligible rating. All employment shown should include the month/year employment began to the month/year employment ended and grade level, if Federal. If employment was part-time, the number of hours per week is also required.
SF-50 Notification of Personnel Action - documenting proof of competitive status, tenure, position, grade level and step. Please note that award SF-50s often do not reflect the grade and step levels.
Performance Appraisal - all current Federal employees and reinstatement eligible applicants should submit a copy of the most recent completed annual performance appraisal.
CTAP/ICTAP Eligibility -such as a RIF separation notice, certificate of expected separation, SF-50 Notification of Personnel Action stating you were separated by RIF, OR a letter from your agency documenting your priority consideration status.
Veteran's Preference Documentation -if applying under VEOA, you must include your DD-214, SF-15 and VA letter (if applicable). If you are still on active duty, you may submit a statement of service from your unit which states the date you entered active duty and the date you are separating. Your separation date must be within 90 days of the closing date of this announcement.
Military Spouse - if applying as a Military Spouse Eligible under E.O. 13473 and you are a spouse of a member of the armed forces on active duty, the spouse of a 100 percent disabled member of the armed forces, and/or the spouse of a deceased member of the armed forces you must submit acceptable documentation of your appointment eligibility which may include the following:
- A copy of the service member's permanent change of station orders, the specific location to which the member is assigned, reassigned, or transferred to permanent change of station orders, and the effective date of the permanent change of station; and
- Verification of the marriage to the service member if not listed on orders (i.e., a marriage license or other legal documentation verifying marriage);
- Verification of the member's 100 percent disability; and/or
- Verification of the member's death while on active duty.
Other Documentation - supporting eligibility for non-competitive appointment (e.g., severely disabled, eligible veterans, SF-50 etc.) If you are applying under a special hiring authority (e.g., 30% compensable disabled veterans, severely handicapped individuals, former Peace Corp and VISTA volunteers, etc.), you MUST indicate on your application the special program and submit proof of eligibility with your application. Individuals who are eligible for consideration will be considered non-competitively for this vacancy.
If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, including the initial online assessment and submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
1. To begin the application process, click the Apply Online button.
2. Answer the questions presented in the application and attach all necessary supporting documentation.
3. Click the Submit Application button prior to 11:59PM (ET) on the announcement closing date.
4. After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your "Spam" or "Junk" folder.
5. If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements (https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements)
6. Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.
You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: (https://my.usajobs.gov/Account/Login). All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application, including the invitation to take the USA Hire assessment. The Application Status will appear along with the date your application was last updated.
For information on what each Application Status means, visit: https://www.usajobs.gov/Help/howto/application/status/.
Agency contact information
AddressOFFICE OF INSPECTOR GENERAL
1849 C St.
Washington, DC 20240
Consistently ranked as the best place to work in the Department of the Interior (DOI), the Office of Inspector General (OIG) is an independent office whose mission is to promote excellence, integrity, and accountability throughout DOI. The OIG conducts investigations, audits, evaluations, and inspections to enhance program effectiveness and efficiency and to detect and prevent waste, fraud, and mismanagement in DOI programs and operations.
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Learn more about what it's like to work at Office of the Inspector General, what the agency does, and about the types of careers this agency offers.
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After the closing date of the announcement, we will review your resume to ensure you meet the basic qualification requirements. You will be notified by email of your rating and/or referral of your resume to the hiring official. If further evaluation or interviews are required, you will be contacted. You will be informed of the outcome via e-mail. We expect to make a selection within 45 to 60 days of the closing date of the vacancy announcement.
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/592559500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.