This position is located on the HR Information Systems and Solutions Division of the Office ofLearn more about this agency
Human Resources. The incumbent is a Human Resources Specialist (Information Systems) who
applies basic knowledge of the field of Federal Government human resources management and
specialized expertise in the use of automated human resource systems to enhance the
productivity and efficiency by maintaining and modernizing these systems.
Duties include, but are not limited to:
- Preparing required reports; preparing and conducting briefings and training on automation issues.
- Advising users and managers of the scope and variety of functions that are included in the automated human resources data system.
- Working with human resources systems users to identify and correct invalid data utilizing all means available. Analyzes errors, studies actions and reports for accuracy and completeness, and follows up to insure corrective action is accomplished.
- Assisting with managing automation enhancements to address the special needs of agency's human resources systems and provides technical guidance to system users.
- May represent the agency at meetings, conferences, workshops and training sessions relating to the various aspects of the automated system and the database.
Occasional travel - You may be expected to travel for this position.
Job family (Series)
Conditions Of Employment
- U.S. citizenship required.
- Candidates MUST meet all qualification requirements by closing date.
- Applicants must complete online questionnaire.
- This is a public trust position. If selected, this position requires the completion of the SF-86.
- Suitability Determination: If selected, you will be subject to a security investigation to establish your suitability for federal employment. The security investigation will include, among other aspects, a review of your credit and legal history.
- This position is not covered by a union agreement.
QualificationsApplicants must have one year of specialized experience equivalent to the next lower grade level (GS-11), which is directly related to this line of work. Specialized Experience is experience that has equipped the applicant with the knowledge, skills and abilities to successfully perform the duties of the position.
Listed below are the experiences, skills, abilities, and knowledge, which MUST be addressed within the applicants resume in order to be considered:
- Experience with automated Human Resources Information Systems;
- Processing computer software system development and integrating such with knowledge of personnel actions to provide development, installation, and maintenance of the automated human resource systems;
- Assessing automated personnel and payroll interface programs effectiveness, evaluating system performance, troubleshooting problems, drawing conclusions and recommending appropriate corrective action; and
- Knowledge of other functional areas covered by the systems, such as Equal Employment Opportunity, Biographic Register, Training, Electronic Human Resources Integration, Human Resources Operations, Labor Relations, Payroll and Security.
There is no specific educational requirement and applicant cannot substitute education for experience at this grade level; however, academic achievements, especially those related to the position, may be considered during the selection process.
1. Current USAGM career or career-conditional employees MUST submit a copy of their latest SF-50, Notification of Personnel Action and/or a copy of the SF-50 that reflects their grade level, competitive service, and permanent - career or career-conditional tenure; or, you will not be considered under the Merit Promotion process.
2. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act. The Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
3. If selected you will subject to a security investigation to establish your suitability for federal employment. The security investigation will include, among other aspects, a review of your credit and legal history.
4. All qualification requirements must be met by the closing date of this announcement.
How You Will Be Evaluated
Once your resume or application is submitted, a review of your qualification will be made to ensure you meet the job requirements and competencies required for this position.
- Attention to Detail
- Customer Service
- Oral Communication
- Technical Competence
Possession of competencies may be addressed in a cover letter and/or resume. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating. Required Documents All applicants are required to submit the following supporting document type(s): Resume Applicants may also submit the following supporting document type(s), which may not be required for all applicants: Cover Letter, Resume, SF-50/ Notification of Personnel Action, and Transcript You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you cannot complete the Application Package online, please contact the Human Resource office.
All applicants are required to submit the following supporting document type(s):
- SF-50/ Notification of Personnel Action
Applicants may also submit the following supporting document type(s), which may not be required for all applicants:
- Cover Letter
- SF-50/ Notification of Personnel Action
Current USAGM career or career-conditional employees MUST submit a copy of their latest SF-50, Notification of Personnel Action and/or a copy of the SF-50 that reflects career or career-conditional tenure, or you will not be considered under the Merit Promotion process.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 01/19/2021 to receive consideration.
- To begin, click Apply Online to create a USAJOBS account or log into your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click the Submit Application button to submit your application package.
- It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://login.usajobs.gov/account/signin. The page will display the positions for which you've applied as well as the status of each application. Click on the plus sign (+) next to the job title to expand information about the job, then click on Additional Application Information to see the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
- To return to an incomplete application, log into your USAJOBS account and click on the plus sign (+) next to the job title to expand information about the job. Next click on Update Application to complete the application process.
Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials, by 11:59 P.M. on 01/19/2021 will result in your not being considered for employment.
Agency contact information
AddressOffice of Human Resources
330 Independence Avenue SW
Room 4700 Cohen Building
Washington, DC 20237
The United States Agency for Global Media (USAGM), formerly known as Broadcasting Board of Governors, is an exciting, multi-media, multi-cultural, global media agency that carries out all United States civilian international broadcasting. Our media networks complement and reinforce one another in a shared mission vital to U.S. national interests: to inform, engage, and connect people around the world in support of freedom and democracy. Our staff of dedicated professionals serve as an example of a free and independent media, bringing news, information, and relevant discussions to a weekly audience of over 350 million people worldwide in over 61 languages via radio, television, Internet, and social media. USAGM networks include the Voice of America and the Office of Cuba Broadcasting (Radio and TV Marti) and three grantee organizations: Radio Free Europe/Radio Liberty, the Middle East Broadcasting Networks (Alhurra TV and Radio Sawa), and Radio Free Asia.
Note: Budgetary conditions may delay or otherwise affect filling this vacancy.
However, all interested candidates should apply now.The USAGM is conveniently located within walking distance to the Green, Orange, Silver, Yellow, and Blue Metro lines.
Visit our careers page
Learn more about what it's like to work at U.S. Agency for Global Media, what the agency does, and about the types of careers this agency offers.
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made, you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/588567800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.