The Air Traffic Organization are the 35,000 controllers, technicians, engineers and support personnel whose daily efforts keep aircraft safe, separated and on time. The Mission Support Services provides administration of shared technical and program services which promote standardization of processes to support efficiency and effectiveness in the National Airspace System.Learn more about this agency
The Executive Director, Service Centers, provides full executive direction and leadership to a large, highly complex, and geographically dispersed organization responsible for insuring consistency and accountability across organizational units within Mission Support Services. The incumbent serves as a central Headquarters advocate for matters in the field. The position reports to the Vice President, Mission Support Services, has direct line authority over three geographically dispersed, multi-layered Service Centers which consists of approximately 500 highly technical and administrative positions and administers a budget of approximately $750M.
- Serves as a key advisor and authority on all air traffic and technical operations to include airspace and procedures, quality control, equipment installation and hiring and training.
- Collaborates with Executives across the Agency, other governmental agencies to include the Department of Defense, and the international aviation community on matters related to air traffic and technical operations support activities.
- Provides strategic direction for the development of policies and standards related to the operation of ATO Service Centers.
- Designs a comprehensive framework to enhance communication throughout the three service centers and Mission Support Services using events/media and administrative and financial tools.
Ensures consistency of operations, performance and cohesion at subordinate Service Centers.
Manages complex planning and business initiatives and executes organizational initiatives according to Mission Support Services business plans and budget allocations.
Sets priorities and ensures that the products, services and activities of the organization are complete and fully integrated across Mission Support Services and that they are consistent with the current organizational policy and strategic plans.
25% or less - The job may require up to 25% travel.
Job family (Series)
Conditions Of Employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Designated or Random Drug Testing required.
As a basic requirement for entry into the FAA Executive System, you must provide evidence of progressively responsible leadership experience that is indicative of senior executive level management capability; and that is directly related to the skills and abilities outlined under the Leadership and Technical Requirements listed below.
LEADERSHIP REQUIREMENT: Do you have experience in achieving operational results? If so, provide examples of ways you have exercised leadership to deliver significant results. Explain how you established goals, assessed outcomes, and improved products and services. Indicate how you identified and met customers' requirements and addressed the needs of stakeholders. Include examples of complex problems you solved or difficult obstacles that you overcame as a leader. Your description should include (1) the size and complexity of organizations you have led, (2) the scope of programs you have managed, and (3) the impact of your results on customers and other stakeholders.
LEADERSHIP REQUIREMENT: Do you have experience leading people? If yes, describe the size of the organization and number and types of positions you have managed. Discuss ways that you have established and maintained positive work environments and prevented or eliminated discrimination or harassment. Describe ways that you have mentored and developed employees and built individual and team performance. Discuss how you have established and led teams to deliver products and services. Include in your description experience in leading others in a matrix environment across organizations.
LEADERSHIP REQUIREMENT: Do you have experience building relationships? If yes, describe (1) the types of individuals with whom you routinely collaborate; and (2) the purpose and outcomes of the communication. Discuss your experience in communicating and cooperating with others to achieve goals. Provide examples of how you have built relationships to achieve consensus and how you were able to obtain the cooperation of others with competing priorities and perspectives. Describe how you effectively communicate information within and outside of your organization.
LEADERSHIP REQUIREMENT: Do you have experience leading strategic change? If yes, describe examples of strategic changes that you led for your organization; describe the entities that the change affected (agency, industry, organizational components). Discuss obstacles you encountered and how you overcame them to the benefit of the agency. Include in your description ways that you applied long range vision, developed strategies, and applied innovative ideas and techniques.
TECHNICAL REQUIREMENT: Demonstrated experience leading the development and implementation of national standards, policies and procedures that support air traffic services such as airspace changes, environmental assessments, NAS system implementation, and quality control for a large, geographically dispersed organization.
An education requirement has not been established for this occupational series.Preview Job Questionnaire
Make sure your Resume includes detailed information to support your qualifications and answers to the job questionnaire.
Position may be subject to a background investigation.
A one-year probationary period may be required.
Veterans preference does not apply to the FAA Executive System.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.
This position is covered by the Department of Transportation's Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designated position (TDP)" will be subject to random drug and/or alcohol testing.
This is not a bargaining unit position.
Links to Important Information: Locality Pay , COLA
How You Will Be Evaluated
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Background checks and security clearance
Drug test required
1. A resume.
2. An attachment individually addressing the Leadership and Technical Requirements if you do not address them in the answer blocks within the application.
3. An SF-50, Notification of Personnel Action, if you are claiming noncompetitive eligibility as a current/former FAA Executive or current/former member of the Senior Executive Service or equivalent system.
4. A Senior Executive Service Candidate Development Program (SESCDP) certificate if you are claiming noncompetitive status based on your completion of an SESCDP program.
Note: Please do not submit additional materials (i.e. DD Form 214, performance plans/evaluations, letters of recommendation, etc.) they will not be considered as part of the application package.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
A resume and narrative individually addressing the requirements listed in this announcement (either uploaded or addressed in the answer blocks provided within the application) should be submitted online via the Apply Now button on this announcement. Uploaded resumes and narratives must be submitted in Word (or Word compatible) or PDF format. All documents must be received by 11:59 PM Eastern Time on the closing date of the announcement in order to receive consideration for the position.
THESE DOCUMENTS SHOULD BE ATTACHED TO YOUR APPLICATION IN USAJOBS
You must apply online to receive consideration. Your application must have a status of "Received" by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of "Received" each time a referral list is created in order to receive consideration for positions associated with register.
In addition to submitting a resume, applicants should address each of the leadership and technical requirements individually, describing work accomplishments that relate to each requirement. Leadership requirements reflect the FAA Executive Success Profile, which describes the behaviors and characteristics required of all FAA executives. Refer to the Executive Success Profile for examples of competencies that are associated with each leadership dimension. It is important that you describe actual accomplishments, rather than discussing your philosophy of the leadership dimensions. You are encouraged to use the "Challenge-Context-Action-Result (CCAR)" model to address the requirements.
If you are currently serving under a career Senior Executive Service (SES) or an FAA Executive System (FAES) appointment, are eligible for reinstatement into the SES or FAES, or have successfully completed an SES Candidate Development Program (CDP) approved by OPM, you only need to submit a resume and narrative statement covering each of the Technical Requirements listed above. You do not need to submit a narrative on the Leadership Requirements. SES CDP graduates should submit a copy of their CDP program certification with their package.
Agency contact information
AddressFederal Aviation Administration
Executive Resources Division
800 Independence Avenue, SW, Room 523
Washington, DC 20591
Thanks to the work of the Federal Aviation Administration (FAA), over the past 50 years, aviation has become central to the way we live and do business, linking people from coast to coast and connecting America to the world. In fact, FAA has created the safest, most reliable, most efficient, and most productive air transportation system in the world.
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Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. We expect to make a selection within 45 days of the closing date of this announcement. You will be notified of the outcome.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
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The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/577053300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.