This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/561341600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
The incumbent serves as a Medical Support Assistant (MSA) on patient care units which include Medicine, Surgery, Mental Health, Intensive Care, Same Day/PACU and other patient care areas as assigned and must be well-informed concerning functions and procedures unique to each unit. S/he works at a teaching hospital affiliated with Dartmouth College at the U.S. Department of Veterans Affairs (VA) Medical Center, White River Junction, VT.
02/28/2020 to 03/23/2020
$34,916 - $45,393 per year
GS 5
1 vacancy in the following location:
No
Not required
No
Permanent
Full-Time
Excepted
None
No
No
CBTD-10738679-20-MK
561341600
This announcement is open to The Public. Current employees of White River Junction VA Medical Center and the surrounding CBOCs(Station 405 only) should apply under announcement CBTD-10738677-20-MK.
The following duties for the Medical Support Assistant (MSA) include but are not limited to the following:
At the GS-5 level the MSA performs as receptionist; additional responsibilities include record keeping and all clerical duties directly related to patient care on the unit and coordination of patient admissions, placement and movement on the unit.
The MSA usually works a regular tour of duty but may be asked to work an irregular tour when needed. Provides appropriate care for Veterans ranging in age from 18 through the geriatric years, taking into consideration diagnosis, physical, psychosocial, spiritual and cultural needs of each age group. S/he is assigned a unit but may be asked to assist on other units as the need arises.
The MSA assembles patient's records upon admission and consolidates same upon discharge, transfer or death of the patient. Scans appropriate material into medical record as needed. Maintains various unit files, forms and publications, including the unit census through the Bed Management Solution (BMS). Enters and retrieves patient care data and information from the electronic patient record. The MSA may be responsible for scheduling appointment in accordance with VHA national scheduling guidelines depending on area.
The MSA completes necessary action on physicians' written order for patient activity restrictions, diets, diagnostic tests and medications and other admission, transfer, and treatment orders, transcribing orders to a variety of forms. S/he alerts staff when stat orders are written. Obtains signatures from patients/legal guardians on consent for release of information forms. Searches the patient's medical record and CPRS systems for special conditions, support the MORO coordinator in marking the paper chart and alerting other departments if patient has an appointment, existence of advance directives, etc.
Receives and delivers telephone messages. Notifies nursing personnel and patients of appointments, and prepares medical record to accompany patient to clinics or other departments. Informs patient and nurse caring for patient of any special test preparation. Schedules appointments for tests or treatments at other facilities and arranges transportation to these facilities. Assures that all necessary forms are completed by the physician.
Assists residents, staff physicians and nurses in administrative procedures and regulations, such as types of discharges, authorized absences, forms to be completed, accessing laboratory and other diagnostic information in CPRS, observation and lodger status, etc.
The MSA is responsible for providing a variety of advisory and technical assistance duties, answering inquiries regarding beneficiary travel, treatment programs, and admission policy, referring only new or unusual questions to his/her supervisor. Enters work orders and completes requisitions for supplies and forms, ensuring that the unit has necessary forms and office supplies available at all times. Precepts new secretaries on the unit, orienting and training them in regard to unit-specific and medical center-wide procedures and processes.
Works in close liaison with medical staff to expedite emergency request for patient care. Obtains information on patient's previous hospitalization from private hospitals. On interservice transfers, ensures that the transfer orders are written by physicians and that a transfer note is completed by the nurse, that a bed is available for the patient, and that transportation and time of transfer are arranged and coordinated around other diagnostic, clinic and therapeutic appointments.
Enters all transactions pertaining to patient care including discharges, deaths, inter-unit transfer, transfers to other VA medical centers and private hospitals, changes in diagnosis or treating specialties, physicians, room and bed changes. Maintains time and attendance records for assigned unit's staff and serves as an alternate timekeeper in the absence of other MSA's.
Work Schedule: Work schedules vary and will be discussed during interviews
Financial Disclosure Report: Not required
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 03/23/2020
Basic Requirements:
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
This job opportunity announcement may be used to fill additional vacancies.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
If you are unable to apply online view the following link for information regarding an Alternate Application.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Please ensure that your application package includes the following information:
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/23/2020 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10738679.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you must provide a complete Application Package which includes:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 03/23/2020 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10738679.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/561341600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
OUR MISSION: To fulfill President Lincoln's promise - "To care for him who shall have borne the battle and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?
White River Junction, Vermont is located in the Upper Valley Region of New Hampshire and Vermont where every season is stunning and there are endless recreational opportunities. Nestled between the Green and White Mountains and located on the Connecticut River, the area provides cultural and entertainment opportunities and year-round outdoor recreation. We are only a short drive to Burlington, VT, White Mountains National Forest, NH, Portland, ME, Boston, MA and Montreal, Canada.