The incumbent serves as the Program Manager, Office of the Accountability Board (AB) within the Office of Accountability and Strategic Business Management (AHA). The Office of the Accountability Board (AHA-600) provides agency-wide oversight to ensure that management responds to allegations of workplace harassment and related reprisal while setting standardized procedures so that management responds to allegations in a timely, consistent, and appropriate manner.Learn more about this agency
The incumbent's responsibilities include a mixture of routine and complex projects/programs based on the objectives of the major subdivision/LOB/SO.
Oversees the Office of the Accountability Board (AB) including the daily operations, providing recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality and customer-service standards; resolving problems and completing audits. Manage assigned staff and provide administrative and technical supervision necessary for accomplishing the work of the AB: plan and assign work to subordinates, establish time frames and priorities, prepare performance standards and evaluate performance; counsel employees on work and administrative matter; identify training needs for staff and administer leave policies and programs in accordance with affirmative action and equal employment opportunity requirements.
Applies an advanced knowledge of the technical aspects of the work directed, other administrative policies and procedures, and an advanced understanding of the objectives of the major subdivision. Convene and participate in cross-program and collaborative team efforts and other significant meetings. Identify and develop background material for agenda items and develops stakeholder lists and information on participants' interests and needs and related topics of discussion. Establish both qualitative and quantitative benchmarks, baselines, and assessment processes to measure the performance of the Accountability Board Program throughout the Federal Aviation Administration (FAA). Mange the preparation and maintenance of data driven reports necessary to carry out the functions of the department. Prepare periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
Oversees business improvement efforts that enhance the AB's efficiency and effectiveness, optimum management and organization and proper allocation of resources. Researches and Investigates new or improved business and management practices for application agency programs or operations. Manages staff, supplies, space, equipment, and other resources needed to accomplish work objectives. Exercises, or assist in exercising sufficient internal control to assure that resources are safeguarded against waste, loss and unauthorized use. Serves as a Purchase Card Approver; responsible for overseeing and verifying the actions of the Purchase Card Holder.
Contacts are primarily within the organizational unit, major subdivision and the LOB/SO with subordinates, peers, and higher level managers. Actions are coordinated internally with and/or communicated to AHA Managers, AHR Executives, FAA LOB/SO's and/or other internal audiences to develop solutions, communication actions, provide subject mater expertise on the matter, or gain approval or consensus, as appropriate.
Work is typically governed by established policies, procedures, and organizational objectives that frequently leave room for discretion. Resolves all but unique problems without the intervention of higher level management. Regularly called upon to identify problem areas and to develop and recommend new policies an procedures for resolution. Develops short and long-range strategic and tactical plans, goals, and objectives, monitors and evaluates human resources programs to ensure compliance with Federal Rules, Merit System Principles, and Prohibited Practices.
Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.
Job family (Series)
Conditions Of Employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents)
- Some, all, or none of the referred candidates may be interviewed.
Candidates must have one year (52 weeks) of SPECIALIZED EXPERIENCE equivalent to at least the next lower grade level (FV-I or FG/GS-13) that is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.
SPECIALIZED EXPERIENCE is defined as:
- Experience applying regulatory and statutory principles of harassment and misconduct in the workplace.
- Analyzes information, identify trends; gathers pertinent data and provides guidance on highly sensitive cases.
- Reviews the work of team members.
- Independently reviews data to develop strategic plans, prepare reports and correspondence to management.
You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.
Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.
*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*
Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Leadership & Management Dimensions and/or Technical Requirements listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; or (3) alphabetical, and referred to the selecting official for selection consideration.
Applicants may be asked to verify information on your application for employment with the FAA.
**All qualification requirements must be met by the closing date of this vacancy announcement.**
Education can not be substituted for experience at the FV-J level.Preview Job Questionnaire
Make sure your Resume includes detailed information to support your qualifications and answers to the job questionnaire.
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.
1) As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Leadership and Management Dimension and Technical Requirement.
In lieu of providing a narrative response in the text box listed below each Leadership and Management Dimension and/or Technical Requirement, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.
2) Unless previously completed, the incumbent must satisfactorily complete a 1-year probationary period to remain in this supervisory or managerial position.
3) This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: http://jobs.faa.gov/FAACoreCompensation.htm.
4) This Level 1 (Low Risk) position requires favorable adjudication of a National Agency Check and Inquiries (NACI) background investigation prior to appointment.
5) Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you being considered for the job.
6) Some, all, or none of the applicants may be interviewed.
7) Applicants may be asked to verify information on your application for employment with the FAA.
This is not a bargaining unit position.
Links to Important Information: Locality Pay , COLA
How You Will Be Evaluated
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Background checks and security clearance
Drug test required
ALL applicants MUST submit the following:
(1) resume with complete work history; and
(2) a copy of your most recent SF-50 (Notification of Personnel Action).
For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf.
Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.
Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.
Applicants claiming eligibility for the Expanded Veterans Hiring Opportunity (EVHO), MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.
If you are a current or former Federal employee (including a current FAA employee), you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are a current Federal employee and need a current copy of your SF-50, please contact your personnel office. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/. If you are a former Federal employee, you can obtain a copy of your SF-50 by writing the National Personnel Records Center Annex, 1411 Boulder Boulevard, Valmeyer, IL 62295. Additional information is available from this link: http://www.archives.gov/st-louis/civilian-personnel/.
Expanded Veterans Hiring Opportunity (EVHO) are those veterans who are honorably discharged from the Armed Forces after completing at least three (3) years of continuous active service. Applicants claiming eligibility for EVHO, MUST submit a DD Form 214 reflecting character of service to verify eligibility by the closing date of the announcement as requested by the Human Resource Office. Eligibility for EVHO will be considered based on applicable documentation submitted by the closing date.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
You must apply online to receive consideration. Your application must have a status of "Received" by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of "Received" each time a referral list is created in order to receive consideration for positions associated with register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
- Full-time or part-time status (include hours worked per week)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.
You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Agency contact information
AddressFederal Aviation Administration
HQ Employment Services Branch
800 Independence Ave, SW, Room 523
Washington, DC 20591
Thanks to the work of the Federal Aviation Administration (FAA), over the past 50 years, aviation has become central to the way we live and do business, linking people from coast to coast and connecting America to the world. In fact, FAA has created the safest, most reliable, most efficient, and most productive air transportation system in the world.
Visit our careers page
Learn more about what it's like to work at Federal Aviation Administration, what the agency does, and about the types of careers this agency offers.
Candidates for FAA positions are evaluated using our Automated Vacancy Information Access Tool for Online Referral (AVIATOR) system. AVIATOR compares your skills and experience as described in your application with the requirements of the position. If you are found to be an eligible, highly-qualified candidate, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official.
Important - If you make any change to your application, you must resubmit it. If you change your application and do not resubmit it, your changes will not be considered part of your application package, and your previous application will be considered.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/551390400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.