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    Duties

    Summary

    WHAT IS THE RETURN PREPARER OFFICE (RPO) DIVISION?

    The Return Preparer Office provides oversight of and services to tax professionals. The office ensures Tax Professionals apply for or renew their Preparer Tax Identification Number, provides guidance regarding the voluntary Annual Filing Season Program and partners with Tax Professionals to accomplish the mission of the Internal Revenue Service.

    See Other Information for Locations

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    Responsibilities

    WHAT DOES A LEAD SUITABILITY ANALYST DO? The Suitability Analyst is the first scan/review to understand the Return Preparer (RP) issue (failure to file, failure to pay, multiple moderate convictions, etc.). In this role, the suitability analyst will determine actions to take on cases involving Return Preparers who are not in compliance with suitability guidelines. You will review and investigate the non-compliance (looking into IDRS, reviewing the contest information and documentation, etc) and determine if the RP has passed/failed the Suitability check being reviewed.


    As a Lead Suitability Analyst you will: 

    • Identify, distribute and balance workload and tasks in accordance with established work flow, skill level and/or job specialization; makes adjustments to accomplish the workload in accordance with established priorities for timely accomplishment.
    • Provide guidance on work methods, practices and procedures; and assists the team and/or individual members in identifying the parameters of a viable solution.
    • Prepare and implement training to teach the methods and techniques to accomplish tasks or projects,
    • Coaches the team in the selection and application of appropriate problem-solving methods and techniques, provides advice on work methods, practices and procedures.
    • Monitors and reports on the status and progress of work, checking on work in progress and reviewing completed work to see that the manager’s instructions on work priorities, methods, deadlines and quality have been met.
    • Provide reports on performance, progress and training needs of employees to the manager;
    • Maintain a current knowledge of procedures, policies and directives to provide employees both classroom and OJT instructions.
    • Maintain your inventory while providing assistance to subordinates, prepares detailed case history notes on TPPS or E-Trak while working case assignments.


    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov.

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    12

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    Requirements

    Conditions Of Employment

    • Refer to Other Information
    • Click "Print Preview" to review the entire announcement before applying.
    • Must be a U.S. Citizen or National
    • IRS Employees with Career or Career Conditional Appointments

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    Qualifications

    You must meet the following requirements by the closing date of this announcement.  

    GS-12 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes: Experience applying policies, precedents, goals, objectives, regulations, and guidelines of the Return Preparer Program to analyze and validate information on return preparer applications and to recognize potential/actual fraud or non-compliance with regulations. Experience applying leadership and team-building methods and techniques to facilitate, coordinate, coach, resolve problems, and integrate work processes and products to accomplish team assignments. Experience with workload management methods and techniques to set work objectives, organizing resources to meet objectives in a timely and efficient manner, establishing priorities, and coordinating work of others to manage work effectively with tight timeframes and changing conditions. Experience with basic accounting principles and common business practices to make determinations of submitted Return Preparer applications. Experience applying tax law and how it relates to the Return Preparer program practices, regulatory provisions, and emerging trends to identify problems and expedite a resolution. Experience with the mission, organization, work processes, functions, and structure of IRS to ensure work assignments facilitate achievement of overall agency goals and objectives. Experience with statutory, regulatory, and policy requirements and guidelines governing the IRS, including applicable portions of the IRC and IRM, to prepare recommendations affecting program execution. Experience using analytical and evaluative methods and techniques to isolate and define all legal and factual case issues and to develop course of action.

    -The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
    -To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

    In addition to the above requirements, you must meet the following, if applicable:
    You must have been at the GS-11 level for 52 weeks (time-in-grade requirement).

    Education

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    Additional information

    1 Position is located in the Return Preparer Office (RPO) Division, Return Preparer Suitability, Group 2. The position will be filled in Atlanta, GA (GA0087), 401 W Peachtree St, Atlanta GA 30308

    POSITION DESCRIPTIONS PD 98665 GS-12
    A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx

    CONDITIONS OF EMPLOYMENT:

    • We may select from this announcement or any other source to fill one or more vacancies.
    • This is a bargaining unit position.
    • Alternative work schedule, staggered work hours or telework may be available.
    • Tour of Duty: Monday - Friday 8:00 a.m. - 4:30 p.m.
    • The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
    • Undergo an income tax verification.
    • File a Confidential Financial Disclosure Report within 30 days of selection and annually from then on.

    How You Will Be Evaluated

    Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.

    Rating:
    Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13.
    Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/

    Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

    Referral:
    If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring policies). We will not reimburse costs related to the interview such as travel to and from the interview site.

    If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.


    To preview questions please click here.

    Background checks and security clearance

    Security clearance

    Not Required

    Drug test required

    No

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    Required Documents

    A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

    All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips

    Career Transition Assistance Plan (CTAP) DOCUMENTATION
    If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.

    IRS Reassignment Preference Program (RPP)
    You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.

    PERFORMANCE APPRAISAL/AWARDS
    Submit a copy of your most recent completed performance appraisal.

    IRS employees:
    if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

    EDUCATION DOCUMENTATION
    If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time.

    An official transcript will be required if you are selected.
    A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

    If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.  

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
    Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us HCO.MPHS.APPLY@IRS.GOV if you require this for any part of the application and hiring process.

    • To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
    • You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
    • To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
    • To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
    • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

      If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk.

    Agency contact information

    JOHN A SHROPSHIRE

    Address

    INTERNAL REVENUE SERVICE
    5333 GETWELL RD
    MEMPHIS, Tennessee 38118
    United States
    Learn more about this agency

    WHY IS THE IRS A GREAT PLACE TO WORK?As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all.
    The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged and supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.

    Next steps

    You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”
    Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/551206800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.