This position is located in the Technical Support Division of the Operations Directorate, Voice of America (VOA), Broadcasting Board of Governors, and is responsible for supporting and maintaining the technical infrastructure and all radio, TV, and digital broadcast equipment installed in VOA's multimedia broadcast studios and operations facilities, ensuring the operational compliance of these facilities to produce and broadcast VOA programming to world-wide audiences.Learn more about this agency
- Manages tasks related to fault isolation and emergency repairs of digital and analog broadcast equipment and systems used to produce and broadcast VOA multimedia (radio, TV, digital) programming;
- Reads and interprets schematics or detailed design drawings for equipment and systems installed across all broadcast platforms and facilities.
- Works with technical modifications in accordance with equipment manufacturer's bulletins to assure equipment performance and functional specifications. Modifications include firmware and software upgrades and electronic or mechanical modifications as required.
- Manages equipment installation and integration tasks in a technically complex and innovative multimedia broadcast environment. Installation and integration tasks are completed in an industry standard, professional manner using engineering drawings and wiring diagrams.
- Tests, repairs, and calibrates sophisticated cross-platform broadcast equipment to meet exacting U.S. and international broadcast standards.
- Prepares accurate and complete records of work performed and must be able to communicate clearly, both verbally and in writing, with supervisors and peers.
- As a member of a multimedia broadcast technical team, responsible for applying skills and technical assistance in a disciplined and highly coordinated production and may be required to perform operational or other functions as needed.
- More supervision is required at the lower grade level.
Job family (Series)
Conditions Of Employment
- U.S. citizenship required.
- Candidates MUST meet all qualifications requirements by the closing date.
- Applicants must complete the online questionnaire.
- This is a Q-Nonsensitive position.
- This position will work extended hours, including some evenings and weekends, and will be on-call for emergencies and overtime as necessary.
- Suitability Determination: If selected, you will be subject to a security investigation to establish your suitability for federal employment. The security investigation will include, among other aspects, a review of your credit and legal history.
QualificationsFor the GS-12 level: Applicants must have one (1) year of specialized experience at or equivalent to the GS-11 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Education cannot be substituted or combined at the GS-12 grade level. Specialized experience is defined as experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Examples of such experience are: reads and interprets schematics or detailed design drawings for equipment and systems installed across all broadcast platforms and facilities, at times with supervision; assists with or managing tasks of installation and repairs of digital and analog broadcast equipment and systems used to produce and broadcast multimedia (radio, TV, digital) programming; tests, repairs, and calibrates cross-platform broadcast equipment to meet U.S. and international broadcast standards; and prepares accurate and complete records of work performed and are able to communicate clearly, both orally and in writing with supervisors and peers.
For the GS-13 level: Applicants must have one (1) year of specialized experience at or equivalent to the GS-12 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Education cannot be substituted or combined at the GS-12 grade level. Specialized experience is defined as experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Examples of such experience are: uses expert skill in reading and interpreting schematics or detailed design drawings for equipment and systems installed across all broadcast platforms and facilities; manages tasks of installation and repairs of digital and analog broadcast equipment and systems used to produce and broadcast multimedia (radio, TV, digital) programming; thoroughly and efficiently tests, repairs, and calibrates cross-platform broadcast equipment to meet U.S. and international broadcast standards; and prepares accurate and complete records of work performed and are able to communicate clearly, both orally and in writing with supervisors and peers. At this level you are an expert and can train others in the performance of duties.
Education cannot be substituted or combined for this position.
1. If you are an eligible Inter agency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
2. If you are still on active duty, you may submit a statement of service from your Personnel Command which states the date you entered active duty, the date you are separating, and the campaign medals you have received.
3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
How You Will Be Evaluated
Once your resume or application is submitted, a review of your qualifications will be made to ensure you meet the job requirements and competencies required for this position.
- International Broadcasting Multimedia Applications
- Multimedia Installation and Repair
- Oral Communication
Possession of competencies may be addressed in a cover letter and/or resume. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, your score can and will be adjusted to more accurately reflect your qualifications. Please follow all instructions carefully. Errors or omissions may affect your rating. You will then be placed in one of three rating categories:
Well Qualified Category
Best Qualified Category
Application of Veterans' Preference: Category Rating does not add veterans' preference points, but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles with a compensable service-connected disability of 10 percent or more will be placed at the top of the highest quality category. Preference eligibles who do not have a service-connected disability of 10 percent or more will be assigned to the appropriate quality category based upon the job-related assessment and will be listed ahead of non-preference eligibles within the appropriate quality category.
Background checks and security clearance
Drug test required
All applicants are required to submit the following supporting document type(s):
- Performance Appraisal
- SF-50/ Notification of Personnel Action
Applicants may also submit the following supporting document type(s), which may not be required for all applicants:
- Cover letter
- Other Veterans Documentation; SF-15, VA Letter, Statement of Service
You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
If you cannot complete the Application Package online, please contact the Human Resource office.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on
- To begin, click Apply Online to create a USAJOBS account or log into your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click the Submit Application button to submit your application package.
- It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://login.usajobs.gov/account/signin. The page will display the positions for which you've applied as well as the status of each application. Click on the plus sign (+) next to the job title to expand information about the job, then click on Additional Application Information to see the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
- To return to an incomplete application, log into your USAJOBS account and click on the plus sign (+) next to the job title to expand information about the job. Next click on Update Application to complete the application process.
Agency contact information
330 Independence Avenue SW
Room 4700 Cohen Building
Washington, DC 20237
***Vacancy has been amended to extend the closing date*****
INTRODUCTION TO AGENCY: The United States Agency for Global Media (USAGM) formally known as Broadcasting Board of Governors is an exciting, multi-media, multi-cultural, global media agency that carries out all United States civilian international broadcasting. Our media networks complement and reinforce one another in a shared mission vital to U.S. national interests: to inform, engage, and connect people around the world in support of freedom and democracy. Our staff of dedicated professionals serve as an example of a free and independent media, bringing news, information, and relevant discussions to a weekly audience of over 278 million people worldwide in over 60 languages via radio, television, Internet, and social media.
USAGM networks include the Voice of America and the Office of Cuba Broadcasting (Radio and TV Marti) and three grantee organizations: Radio Free Europe/Radio Liberty, the Middle East Broadcasting Networks (Alhurra TV and Radio Sawa), and Radio Free Asia.
Note: Budgetary conditions may delay or otherwise affect filling this vacancy. However, all interested candidates should apply now.
The USAGM is conveniently located within walking distance to the Green, Orange, Silver, Yellow, and Blue Metro lines.
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Learn more about what it's like to work at U.S. Agency for Global Media, what the agency does, and about the types of careers this agency offers.
Once the online questionnaire is received, you will receive an acknowledgement email that your submission was successful. After a review of your complete application is made, you will be notified of your rating and/or referral to the hiring official. If further evaluation or interviews are required, you will be contacted.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/547530200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.