The applicant count for this position is limited to 150 applicants. Once that count is reached, the vacancy announcement will close, which may be prior to October 15, 2019.Learn more about this agency
This position is responsible for providing a full range of administrative and operation support for the regional office in Kansas City, MO.
The Program Support Assistant is responsible for providing a full range of administrative and operational support for the regional office.
- Provide direct support to the Region Director and staff by maintaining, creating, organizing, updating and generating reports from multiple systems.
- Assist the Deputy Director in the timely completion or revision of actions related to staff management, status/report submissions, and/or renewals, etc.
- Support Portfolio Managers with administrative tasks related to compliance, generating program documents, and distributing sponsor agreements and funding checks.
- Responsible for assisting with the post award financial operations and financial reporting of various sections within the regional offices.
- Composes, prepares, transcribes, proofreads, and/or edits a wide variety of paperwork including that of a confidential, complex, and/or technical nature. Drafts/prepares written correspondence including proposals, agreements, agendas, reports, and minutes ensuring accuracy, completeness, and timeliness with limited supervision and direction.
- Supports in the collection and compilation of statistical data required to prepare reports such as income/expenditure, budget, program and financial audits.
- Reconciles credit card statements, maintains equipment inventory records, and performs calendar management duties.
- Assist in maintaining and archiving program and administrative files and procures supplies, publications, and equipment.
- Plan large conferences and meetings, including handling logistical arrangements, making hotel and travel arrangements, and providing on-site support.
- Processes and tracks contractor and vendor contracts; processes time sheets and travel vouchers; prepare departmental spreadsheets; develop and maintain databases and assists with the day-to-day organizational coordination of user support and communications.
- Provide Human Resource support such as coordinating interviews for prospective regional staff, on-boarding and off-boarding employees, and tracking the completion of performance evaluations and work plans
- Evaluate, propose, and/or implement innovative and/or new administrative and operational processes to improve the efficiency and effectiveness of support provided to the region including developing and maintaining tracking systems.
Occasional travel - You may be expected to travel for this position.
Job family (Series)
Conditions Of Employment
- You must be a United States Citizen
- A 2-year probationary period is required for new Federal employees
- Merit Promotion applicants must submit a SF-50 to verify Status and grade
- Must be telework ready
- Satisfactory completion of a background investigation
QualificationsApplicants must have one year of specialized experience comparable in scope and responsibility to at least the low/mid range of the NY-01 pay band, which would be at or equivalent to, the GS-05 level in the Federal Service. Specialized experience is that which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. Specialized experience includes:
- Updating and maintaining data system(s);
- Collecting and analyzing data, issuing reports;
- Tracking budget-related data;
- Experience and proficiency with spreadsheet and word processing software; and
- Providing general administrative support for an organization.
Such experience must be clearly documented in the applicant's resume.
This job does not have an education qualification requirement.
Selective Service: If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.
Veteran's Preference: If you are claiming 5-point or 10-point veteran's preference, you must submit documentation described below in "Required Documents."
Special Employment Consideration: Persons with disabilities, disabled veterans who have a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the Armed Forces, VISTA volunteers, some Peace Corps employees and returning Peace Corps volunteers are examples of individuals who are potentially eligible for noncompetitive appointment. If you are eligible and would like to be considered for one of these noncompetitive appointments, applicable documentation that supports your eligibility must be submitted with your application package.
Ethics Requirement: Our Agency is committed to the highest ethical standards and, as an employee you will be covered by the criminal conflict of interest statutes (18 U.S.C. 201-209) and the Standards of Ethical Conduct for Employees of the Executive Branch (5 C.F.R. part 2635). Additionally, you may be required to complete a Confidential Financial Disclosure Report (OGE Form 450) or Public Financial Disclosure Report (OGE Form 278e) within 30 days of your appointment date and on an annual basis thereafter.
How You Will Be Evaluated
Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:
- Analytical Skill
- Customer Service
- Oral and Written Communication
- Organizational Skills
- Problem Solving
- Technical Credibility
- Technology Application
Important Note: Your resume must support your answers to the job specific questions. High self-assessment on the Occupational Questionnaire that is not supported by the information in your resume or supporting documents can/will result in elimination from further consideration. If you do not answer all of the job specific questions you will not be considered. Incomplete applications (resume and required supporting documents) will be considered ineligible.
Qualified applicants will be placed in one of the following three categories:
1 - Qualified Category - Meets the minimum qualification requirements as described in the Qualifications section of this announcement.
2 - Well Qualified Category - Meets the minimum qualification requirements and demonstrates proficiency based on the answers to the job specific questions.
3 - Best Qualified Category - Meets the minimum qualification requirements and demonstrates high level proficiency based on the answers to the job specific questions.
NOTE: Status candidates will be considered under the provisions of the Corporation's Human Resources system which allows for:
1) Non-competitive referral of lateral candidates; and
2) The separation of status and non-status applicants for referral purposes.
Status candidates will be referred on one selection list only, i.e., either merit promotion or non-competitive. Nonstatus candidates who are eligible for Noncompetitive referral, e.g. Peace Corps, VRA, etc., will be referred under Noncompetitive procedures only. For Noncompetitive categories, See "Special Employment Consideration" below under "Other Information."
Background checks and security clearance
Drug test required
- Resume showing relevant experience (cover letter optional);
- Veterans' Preference Documentation (DD-214, VA Letter, and SF-15 if claiming 10-point preference; DD-214 if claiming 5-point preference), if applicable;
- For Merit Promotion Eligibility: SF-50, Notification of Personnel Action (must indicate tenure and position occupied), if applicable;
- Documentation supporting eligibility for Non-Competitive appointment, e.g., Schedule A (severely disabled), eligible veterans (VRA or 30-percent or more disabled), VISTA, Peace Corps, etc., if applicable
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To apply for this position, you must complete the occupational questionnaire, which is available to preview here https://apply.usastaffing.gov/ViewQuestionnaire/10620172, along with submitting the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM Eastern Time on 10/15/2019.
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click the Submit My Answers button to submit your application package.
- It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
- To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the Agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
- To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Agency contact information
AddressCorporation for National and Community Service
250 E Street SW
Office of Regional Operations
Washington, DC 20525
We are the Corporation for National and Community Service (CNCS), a federal agency that helps millions of Americans improve the lives of their fellow citizens through service. Working hand in hand with local partners, we tap the ingenuity and can-do spirit of the American people to tackle some of the most pressing challenges facing our nation.
We invest in thousands of nonprofit and faith-based groups that are making a difference across the country. We are AmeriCorps, Senior Corps, and the Volunteer Generation Fund, and more. We serve, we build, and we make an impact that changes lives and communities.
Employer of National Service
As an Employer of National Service, CNCS is committed to providing job opportunities to national service participants. Accordingly, qualified AmeriCorps members (current and former), returned Peace Corps volunteers and other national service participants are encouraged to apply to our positions. National service is a cost-effective solution that taps the power of citizens to get things done. We multiply the impact of our investment by generating hundreds of millions of non-federal dollars, mobilizing millions of additional volunteers, and operating with a high degree of accountability. Volunteering and national service are vital and cost-effective solutions to our nation's most-difficult challenges. CNCS stands ready to help Americans tackle these challenges and build a better future for our people, neighborhoods, and nation.
Visit our careers page
Learn more about what it's like to work at Corporation for National and Community Service, what the agency does, and about the types of careers this agency offers.
Once the occupational questionnaire is received, you will receive an acknowledgement email that your submission was successful, however, you must also include a resume and any other documents that are applicable to you under the "Required Documents" section of this vacancy announcement. After a review of your complete application is made, you will be notified of your status via email. Please be aware that emails could reside in your "junk," "bulk," or "spam" mail folder, depending on your filters. You will be notified of the final outcome.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/547491400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.