The Federal Retirement Thrift Investment Board (FRTIB) is looking for a highly qualified and motivated individual to serve as a Visual Information Specialist.Learn more about this agency
This Job Opportunity Announcement (JOA) may be used to fill other Visual Information Specialist, GS-1084-13 positions within the FRTIB in the same geographical location with the same qualifications and specialized experience.
This position is also being announced under Merit Promotion procedures FRTIB-19-MP-050-10589095. Please review that announcement to see if you are eligible for consideration under Merit Promotion procedures. NOTE: Applicants must apply separately for each announcement in order to be considered.
The major duties of the position are:
- Designing and producing original, visually appealing materials and content that attracts, engages, and encourages Federal employees to make smart retirement choices.
- Using considerable initiative and resourcefulness in deviating from traditional methods or in researching trends, patterns, and "best practices."
- Working through Agency staff in obtaining information and apply independent judgment based on his or her extensive knowledge and understanding of the Agency's policies, goals, and objectives.
- Departing from past approaches used in the design or production of similar products in order to create a new visual effect, or to adjust to differences in time or money available, in location or space available, in certain details of the subject matter itself, or in aspects of the subject matter to be emphasized.
Job family (Series)
Conditions Of Employment
U.S. Citizenship is required.
All qualification requirements must be met by 09/23/2019. Your application package will not receive consideration if it is missing any of the required documents under the "Required Documents" tab.
Probationary Period. One-year probationary period may be required.
Selective Service. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.
Background Suitability Investigation. Continued employment is contingent upon satisfactory completion of a background investigation and the granting of a federal suitability or security clearance. If selected, you may be offered tentative employment until the background investigation has been fully adjudicated.
QualificationsTo qualify for this position applicants must meet the Specialized Experience as described below.
Specialized Experience: Applicants must have at least one year of full-time specialized work experience comparable in scope and responsibility to the next lower level, GS- 12, in the federal government. Specialized experience is defined as:Experience developing and disseminating information through various multimedia communication methods and tools, analyzing complex information, interpreting that information, and determining its applicability to multimedia, and applying commonly accepted multimedia design, prototypes, content management, and graphic design principles and methodologies in order to manage multimedia content and functionality.
Unpaid experience is creditable, provided the work done was of a quality level and demonstrated the ability required for the position. This includes planning the preparation and use of photographs, illustrations, drawings, and other art work, charts, diagrams, dioramas, maps, slides, overlays, and other kinds of visual material for use in communicating information through visual means.
A portfolio of your work may be requested by the Hiring Manager.
*Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Education may not be substituted for experience for this series and grade combination.
The FRTIB offers a comprehensive benefits package that includes paid time off*, life insurance, health benefits, and participation in the 3-tier federal retirement system. The FRTIB also has wonderful benefits and work/life-balance flexibilities that may be right for you. We offer, if applicable:
- -Flexible work schedule options. The FRTIB offers two flexible work schedules, the Gliding Schedule and the Flexible 5-4/9 Schedule. Employees on the Gliding Schedule must arrive between 6:30 am and 9:30 am and work 8 hours plus a 30-minute unpaid lunch period. Employees on the Flexible 5-4/9 Schedule work eight 9-hour days and one 8-hour day (plus the 30-minute unpaid lunch period) in each biweekly pay period and receive one scheduled day off; and must arrive between 6:30 am and 9:30 am.
- -Telework up to 2 days per week for eligible positions.
- -Employee Assistance Program (EAP). The EAP provides employees with free confidential assistance for help with personal issues that may be affecting work life. The program also provides consultation to supervisors who are trying to best help an employee with performance and/or attendance problems.
- -Work Life 4 You. The FRTIB provides all employees and their family members with access to the Federal Occupational Health managed referral and information service to assist in dealing with life, family, health, education, work, and finance. This service is provided at no cost to the employee.
- -*Annual and sick leave (paid time off). Employees of the FRTIB accrue both annual and sick leave depending on years of service with the federal government. Annual leave may be used for vacation or other personal reasons. Sick leave may be used when you are ill, when you have a doctor, dental, or optical appointment, or when you need to provide care to an ill family member.
- -Fitness center. The FRTIB employees, at no cost, have access to the fitness center conveniently located on the main level of the building featuring state of the art weight training and cardiovascular equipment.
- -Extensive training programs and tools supportive of enhancing organization effectiveness and employee development.
- -A monthly transit subsidy for a portion of your commuting costs to help defray the commuting costs of employees who use mass transportation, including commuter bus, Metrorail or Metrobus, or commuter rail systems.
- -Child care program. The FRTIB's childcare subsidy program offers up to $600 in monthly subsidy paid to qualified child care providers of employees meeting the eligibility requirements.
- -Student loan repayment or recruitment bonus, when applicable.
Relocation expenses are not authorized for this position; however, other recruitment incentives may be authorized.
How You Will Be Evaluated
To preview the occupational questionnaire, click on the following link https://apply.usastaffing.gov/ViewQuestionnaire/10589094.
You will be evaluated for this job based on how well you meet the above qualifications.
Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
- Software Design: Knowledge of the fundamentals of HTML and CSS based web design sufficient to select the appropriate colors, backgrounds, font sizes, layouts, topography as it relates to design. Knowledge of and skill in applying Adobe software applications such as Photoshop, Illustrator, InVision and InDesign in order to create and develop frameworks and prototypes for artwork, which is scalable for multiple and master pages that creates books and magazines.
- Communication and Media: Expert knowledge in branding, design, usability, look and feel of communications in order to determine the best approach in developing a branding strategy and equity which helps the Agency determine who, what, where and when to communicate to participants.
For Delegated Exam referral lists, Category Rating procedures will be used to rate and rank candidates. The category assignment is a measurement of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into one of three categories: Best Qualified, Well Qualified or Qualified. If you are found Best Qualified for this vacancy your application will be referred to the selecting official for further review.
The Category Rating process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).
When a sufficient pool of candidates has been determined only members of that group will be referred to the selecting official for further consideration.
Veterans' Preference. If you are claiming veterans' preference you must submit supporting documentation as described in the "Required Documents" section. Visit the Feds Hire Vets website for more information regarding veterans' preference.
Interagency Career Transition Assistance Program (ICTAP). The ICTAP provides eligible displaced federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if this vacancy is within your ICTAP eligibility, you apply under the instructions in this announcement, and you are found Well Qualified for this vacancy. Well Qualified means you must meet all the minimum qualification standards listed above and be assessed and assigned the rating of at least Well Qualified to receive special selection priority. Well Qualified is further defined as possessing the Basic Qualifications and meeting the specialized experience noted above.
You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Information about ICTAP eligibility is on OPM's Career Transition website.
Please be advised, the following documents are required even if you are already a current federal employee or employee of the FRTIB:
1. Resume (please include on your resume the experience you wish to be considered for the review of your qualifications, the dates of employment with month and year, and hours worked per week). Resumes that do not contain all of the necessary information to determine qualifications may be marked as insufficient and applicants may not receive consideration for this position. Your latest resume submission is the one that will be used to determine your qualifications.
2. Responses to the occupational questionnaire.
3. You must submit supporting documents verifying your selection priority eligibility or any preference eligibility along with your application package. Omitting these documents may result in no preference being adjudicated for you. These documents may include, but are not limited to:
- -Veteran's documentation. All veterans must submit a DD-214, Member Copy 4. If you are currently on active duty, you must submit an official statement of service from your command or other official documentation that proves your military service was performed under honorable conditions.
- -Preference eligible documentation. If claiming 10-point preference you must submit the final VA letter including percentage (please do not include letter from VA noting specific private medical information), as well as the DD-214 Member Copy 4. The SF-15 will be requested if selected.
- -ICTAP documentation. RIF separation notice along with your last performance rating or appraisal.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
You must apply through the USAJOBS online job application system. Complete the occupational questionnaire and submit the documentation specified in the "Required Documents" section. The complete application package must be submitted by 11:59 PM (EST) on 09/23/2019 to receive consideration.
*To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
*Click the Submit My Answers button to submit your application package.
*It is your responsibility to ensure your responses and appropriate documentation are submitted prior to 09/23/2019.
*To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
*To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
Note to applicants: To assist us with an expeditious application review process, please do not submit additional documentation from what is being requested in the announcement. The following documents are not required and do not need to be submitted with your application:
- -Diplomas of any type (when education documents are required, you must submit unofficial transcripts, not diplomas)
- -Letters of recommendation, reference, or congratulations, etc.
- -Any documents with a picture of the applicant
- -Awards documentation, including SF-50's for awards
- -Performance appraisals (only ICTAP eligible applicants need to submit their latest performance appraisal)
- -Evaluations of any type
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis.
You are encouraged to apply online. Applying online will allow you to review and track the status of your application. Paper applications and information sent by mail will not be accepted. If you are unable to apply online view the following link for information regarding submission of an alternate application.
Agency contact information
AddressFederal Retirement Thrift Investment Board
77 K Street NE
Washington, DC 20002
The Thrift Savings Plan (TSP) is widely considered to be one of the best retirement plans in the world and a model for defined contribution plans. We are seeking a champion for its continual improvement. The Federal Retirement Thrift Investment Board (FRTIB) is an independent federal agency responsible for administering the TSP. We help federal employees and members of the uniformed services retire with dignity by providing benefits similar to private sector 401(k) plans.
Mission: To administer the TSP solely in the interest of the participants and beneficiaries.
Core Values: Participant-Focused, Integrity, Collaboration
Visit our careers page
Learn more about what it's like to work at Federal Retirement Thrift Investment Board, what the agency does, and about the types of careers this agency offers.
Once your application package is received you will receive an acknowledgement email that your submission was successful. If your final rating places you among the top candidates, your application will be referred to the selecting official for further review. If your name is referred to the selecting official, you may be contacted directly by the office for a possible interview. You may also check the status of your application through your USAJOBS profile.
When the entire vacancy announcement process has been completed you will receive notice via email (or by mail if no email address was provided during the application process). Please allow at least 4-6 weeks after the vacancy has closed to inquire about the status of your application.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/545095800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.