• Help

    Duties

    Summary

    Responsibilities

    • Develop and maintain a proficient level of expertise, skills, and knowledge on automated staffing platforms.
    • Formulate comprehensive work plans in which customer needs are identified, objectives are defined, and approaches are developed and recommended.
    • Conduct fact-finding analysis on automated Human Resource issues and present recommendations and conclusions to appropriate management officials.
    • Troubleshoot CareerConnector functionality such as operational problems and provide support to Employment Office staffs.
    • Represent the IRS at meetings with Treasury and the CareerConnector vendor, Monster Government Solutions, on subjects related to CareerConnector implementation and deployment.


    If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

    Travel Required

    Occasional travel - 1-5 nights per month may be required

    Supervisory status

    No

    Promotion Potential

    13

  • Help

    Requirements

    Conditions Of Employment

    • Please refer to "Other Information".
    • Click "Print Preview" to review the entire announcement before applying.
    • Must be a U.S. Citizen or National

    -

    Qualifications

    You must meet the following requirements by the closing date of this announcement:BASIC REQUIREMENTS: 

    GS-12 LEVEL: You must have 1 year of specialized experience equivalent to the GS-11 grade level in the Federal service. Specialized experience is experience in interpreting laws, Executive orders, regulations, and policies to design HR processes to meet business requirements. Experience must have included using an automated applicant management system to provide comprehensive automated staffing and placement services; participating on a team to review and improve automated staffing systems; and using system functionality to develop alternative staffing solutions such as: special programs, veteran readjustment, direct hire and schedule A appointments.

    GS-13 LEVEL: You must have 1 year of specialized experience at a level of equivalent to the GS-12 grade level in the Federal service. Specialized experience is experience applying a wide range of advanced Human Resource policies, laws and practices to design and implement HR solutions. Experience must have included serving as an expert consultant to hiring officials on the implementation of a comprehensive hiring plan that included an automated applicant management system; demonstrated knowledge of how to conduct a job analysis and develop a crediting plan and experience participating as a user/tester and providing feedback on HR Systems.

    - The experience may have been gained in the public sector, private sector or VolunteerService. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
    - To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

    In addition to the above requirements, you must meet the following, if applicable:
     
    You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).

    Education

    Additional information

    • We may select from this announcement or any other source to fill one or more vacancies.
    • This is a non-bargaining unit position.
    • We offer opportunities for telework.
    • Must meet IRS telework eligibility requirements 
    • We offer opportunities for flexible work schedules
    • Tour of Duty: Monday - Friday 8:00 a.m. - 4:30 p.m.
    •  A 1-year probationary period is required.
    •  Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check).
    •  Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
    •  If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. 
    • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
    • Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
    • Undergo an income tax verification and review of prior performance/conduct.

    How You Will Be Evaluated

    Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.

    Rating:
    Your application will be evaluated on the competencies of the position to be filled per the IRS Merit Promotion Plan in the following areas: Interpersonal Skills, Oral Communication, Writing, Problem Solving, Decision Making, Planning and Evaluating, Job Analysis, Assessment Development, Consulting, Human Resources Laws & Regulations and CareerConnector.  Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/
    Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

    Referral:
    You will be assigned to one of three quality groups. Each group represents a quality level (i.e., Superior/Best Qualified, Highly Qualified, Qualified). Candidates will be considered in quality group order. If you are among the top qualified candidates, your application may be referred to a selecting official for consideration.

    You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site. If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP) you must receive a score of highly qualified or better to be rated as well qualified" to receive special selection priority.


    To preview questions please click here.

    Background checks and security clearance

    Security clearance

    Other

    Drug test required

    No

  • Help

    Required Documents

    A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

    All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) Please view Cover Letters Tips. 
    To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips.

    CURRENT AND FORMER FEDERAL EMPLOYEES Documentation Relating to Your Federal Employment Submit a copy of your SF-50, Notification of Personnel Action, which shows your current (or most recent) grade and competitive service status. (The position occupied block on the SF-50 should show a 1 and your tenure block should show a 1 or 2.) Indicate on your application the highest permanent grade you have held; if this grade is different from your current grade, submit a copy of an additional SF-50 showing this grade. If you are currently on a Veterans Recruitment Appointment (VRA), submit a copy of an SF-50 showing proof of eligibility. Also, you must submit a copy of your DD214 or other documentation showing dates of service and type of discharge and any other applicable documents such as SF-15, VA letter, etc. 

    CAREER TRANSITION ASSISTANCE PLAN(CTAP)or INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION  If you are a displaced or surplus Treasury employee, click CTAP/ICTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.

    IRS REASSIGNMENT PREFERENCE PROGRAM (RPP) You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.  EDUCATION DOCUMENTATION If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time; instead you may substitute an SF-50 showing you held the job series. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

    VETERANS' PREFERENCE DOCUMENTATION If you are claiming veterans’ preference, you must submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. Ten-point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. For more information on veterans' preference view FedsHireVets.

    Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) DOCUMENTATION If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs both within and outside the commuting area.

    EDUCATION DOCUMENTATION: For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Help

    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-748-5748 option #1 for ERC. 

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Help

    How to Apply

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
    Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at http://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Deborah.L.Smith2@irs.gov if you require this for any part of the application and hiring process.

    • To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
    • You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
    • To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
    • To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
    • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

    If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk.

    Agency contact information

    IRS Jobs Online Helpdesk

    Phone

    866-743-5748 Option 1

    Fax

    000-000-0000

    Email

    CTR.BSC.PERSONNEL.1@irs.gov

    Address

    INTERNAL REVENUE SERVICE
    1040 Waverly Ave.
    Holtsville, New York 11742
    United States
    Learn more about this agency

    WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all.
    The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged and supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.

    Next steps

    You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”

    Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/536293800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.