Supervisory IT Specialist (APPSW) vacancies are open at the Department of Labor, Bureau of Labor Statistics (BLS), Office of Technology and Survey Processing (OTSP). BLS' mission is to collect, analyze, and disseminate essential economic information to support public and private decision making. OTSP provides IT support to all aspects of BLS data development initiatives.
- These positions are outside the bargaining unit.Learn more about this agency
- This announcement may be used to fill additional like vacancies.
Supervisory IT Specialist (APPSW) duties may include, but are not limited to the following:
As an application development manager, responsibilities include developing concurrently one or more applications through all phases of the DOL System Development Life Cycle, including the inception, elaboration, development and transition to production. Responsibilities include directing subordinates in the operation, maintenance, and disposition phase of existing systems.
As a senior technical expert, provides technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues. Applies new technological developments to previously unsolvable problems and makes decisions or recommendations that significantly influence important agency IT policies or programs.
Directs software development life-cycle teams whose work includes the development of new processing systems and the operation and maintenance of production systems. Efforts require iterative development methods and workflows including Project Management, Requirements, Analysis & Design, Implementation, Test, Deployment, Environment, and Configuration & Change Management. Resolves issues affecting the configuration of the IT infrastructure; ensures that applications are optimized for state-of-the-art technology and functionality; identifies resource requirements; assigns tasks to project members; develops plans; and reports progress, which can include coordinating the demonstration of new and enhanced applications to customers and management.
Initiates and manages the investigation and evaluation for the selection of tools and methods for improving productivity and software quality throughout the life cycle. Manages the assessment of the feasibility of adopting new software technologies within the current systems environment and ensures the use of best practices by software development staff.
Supervises IT Specialists and other staff who represent various specialties and is responsible for the allocation of resources and assignment of work in order to accomplish the BLS mission in accord with priorities that have been agreed upon by the Branch Manager and Division Chief, other Project Managers, senior IT executives, and program managers. Establishes performance goals, assigning work, tracking achievements of his/her staff, appraising employee performance, providing technical and managerial direction to subordinate staff, approving employee leave requests, and reporting to senior BLS IT management and BLS program managers. Serves as the initiating official for personnel actions, the requesting official for procurement actions and is responsible for initiating and monitoring labor hour task orders.
Makes major contributions to Program and Project Office-wide initiatives and policy decisions to improve IT methodology, system operations, and organization effectiveness. Integrates complex information from multiple sources in order to provide the most complete, pertinent and efficient responses to internal and external queries; coordinates multiple, high-level resources to best meet the needs of division and program customers and stakeholders; and participates in senior BLS and DOL teams and committees.
13 - This position is at its Full Promotion Potential.
Job family (Series)
Conditions Of Employment
- Must be a U.S. citizen and at least 16 years of age.
- Requires a probationary period if requirement has not been met.
- Requires a supervisory probationary period if requirement has not been met.
- Appointment to these positions may require a background investigation.
Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection. Reference the "Required Documents" section for additional requirements.
You may not be aware, but in the regulations for agency ethics programs, there are requirements for supervisors. Section 2638.103 of Title 5 of the CFR states:
Every supervisor in the executive branch has a heightened personal responsibility for advancing government ethics. It is imperative that supervisors serve as models of ethical behavior for subordinates. Supervisors have a responsibility to help ensure that subordinates are aware of their ethical obligations under the Standards of Conduct and that subordinates know how to contact agency ethics officials. Supervisors are also responsible for working with agency ethics officials to help resolve conflicts of interests and enforce government ethics laws and regulations, including those requiring certain employees to file financial disclosure reports. In addition, supervisors are responsible, when requested, for assisting agency ethics officials in evaluating potential conflicts of interest and identifying positions subject to financial disclosure requirements.
Candidates must demonstrate proof of meeting the Minimum Qualifications, that is, BOTH the Basic Requirements and the Specialized Experience listed below.
Experience - IT-related experience; experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate. Experience must have demonstrated each of the four competencies listed below.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Applicants must have 52 weeks of specialized experience equivalent in scope and responsibility to at least the next lower grade level (GS-12) in the Federal Service. This experience could have been obtained in the public or private sector. Specialized experience is defined as ALL of the following:
1. Demonstrated experience developing, scheduling, coordinating, and managing an IT software application project(s); and,
2. Demonstrated experience using an iterative software development methodology for developing software applications such as Agile/Scrum or the Rational Unified Process.
NOTE: Candidates must have demonstrated in their work experience or training that they possess, or have the potential to develop, the qualities of successful supervision.
Education may not be substituted for experience at this level.
DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.
Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES
How You Will Be Evaluated
Click here for Evaluation details. For Displaced Employees ONLY: if you meet the eligibility requirements for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration for special priority selection. ICTAP/CTAP eligibles will be considered "well-qualified" if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review DOL Account Eligibility Questions #24 and 27 to reflect that you are applying as an ICTAP/CTAP eligible and submit supporting documentation.
Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:
- Leading People - Team Building
- Applications Software
- Data Management
- Policy and Planning
- Systems Analysis
The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). Your evaluation may also include a review by an HR Specialist or panel and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.
To preview questions please click here.
Background checks and security clearance
Drug test required
The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents.
The following documents are required from ALL applicants:
- Proof of Minimum Qualifications: For Experience and Specialized Experience, your resume MUST contain detailed descriptions demonstrating that you meet the requirements listed in this announcement. If your resume does not demonstrate proof of the minimum qualifications, you will be deemed not qualified. See the Requirements section, i.e. under Qualifications, for more details.
- Most Recent SF-50 that indicates current grade, step, and competitive status - All status candidates or reinstatement eligibles MUST submit.
WARNING: An award SF-50 (ex. cash or time off award) may not indicate grade, step and competitive status. For current DOL employees, an award SF-50 DOES NOT indicate grade and step. Ensure you submit your most recent SF-50 indicating grade, step and competitive status to establish your eligibility for this position.
- Land Management Eligibles: A copy of your most recent Notification of Personnel Action (SF-50 or equivalent) proving your eligibility for appointment under the Land Management Workforce Flexibility Act. This service must have been performed in the competitive service, under a time limited appointment in a Land Management Agency, as defined by P.L. 114-328. For more information, click here.
- Most Recent Performance Appraisal/Evaluation signed and dated within 18 months is requested by the agency, but will not disqualify candidates if not submitted. If not submitted during the application process, one may/will be requested at the time of the interview if the opportunity is extended. Applies to current and former Federal employees.
The following documents are required if applicable:
- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP/CTAP Eligibility.
- DD-214 - verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA) and showing character of discharge (ex. Member Copy 4 vs. Copy 1)
- Special/Non-Competitive Appointing Authority Documents - Applicants who are eligible for consideration, and wish to be considered, under the following non-competitive hiring authority must submit appropriate documentation (click on the following link to see the documentation requirements): Military Spouses (MISP)
- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted
Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
Follow the steps below to apply. Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to receive consideration. Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations.
SAVE your information before the 30 MINUTE TIMEOUT! For help, go to https://www.usajobs.gov/Help/how-to/.
STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents
Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. FOR EACH EMPLOYMENT PERIOD, include: start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week); otherwise, your application may be considered incomplete.
STEP 2 - Complete the 1st part of the application process (USAJOBS)
Once you have identified a job on www.usajobs.gov that you wish to apply for, click on the title and click the Apply button . For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Click “Start Application” and proceed through 5 steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. At Step 5, click “Continue to Agency Site”.
STEP 3 – Complete the 2nd part of the application process (DOL)
On the Department of Labor (DOL) page, create a DOL Account if you have not already and click “APPLY TO THIS VACANCY”. Continue through the 7 progress steps indicated by circles at the top of the DOL page. The 3rd progress step is where you answer the vacancy specific questions. The 4th progress step "Documents" is where you submit required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy. If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.
STEP 4 – On the “Review and Submit” step, click “Submit Application”
The last “Confirmation” step will turn green noting that your application was submitted successfully.
STEP 5 - Edit Application as needed by 11:59 pm ET of Closing Date by returning to USAJOBS, clicking the vacancy, then “Update Application”.
Agency contact information
AddressLabor, Bureau of Labor Statistics
Postal Square Bldg.
2 Massachusetts Ave, NE
Washington, District of Columbia 20212
Visit our careers page
Learn more about what it's like to work at Bureau of Labor Statistics, what the agency does, and about the types of careers this agency offers.
Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of the outcome. A selection is expected to be made within 30 calendar days from the issuance date of the certificate.
For instructions on how to check the status of your application, go to Step 7 on: Using DOORS and USAJOBS Help Guide. To sign up for Application Status Updates via email: Click Here for instructions.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/528330200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.