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    WHAT IS THE SMALL BUSINESS/SELF-EMPLOYMENT (SB/SE) DIVISION? The SB/SE Division provides examinations and taxpayer education services for about 7 million small businesses and upwards of 33 million self-employed and supplemental income taxpayers.

    See "Other Information" for Locations

    Learn more about this agency


    The IRS Internal Recent Graduates Program affords a developmental opportunity to IRS employees, who have graduated within the previous 2 years from a qualifying educational institution or program. If selected, you will be placed in a position as Revenue Officer, GS-1169, Career Ladder 5/7/9 with promotion potential to GS-11 in the Small Business/Self Employed Division.

    To successfully complete the Recent Graduates Program, you must complete 1 yearin the position, a minimum of at least 40 hours of interactive training, Mentorship, and demonstration of successful job performance. If for any reason you do not successfully complete the program you will be returned to the previous grade of the same or similar position you previously held within IRS prior to being selected for the Recent Graduates Program. Placement is neither guaranteed nor implied.

    During the first year, all applicants selected for these positions will receive approximately 3 weeks of orientation, 10 weeks of classroom training, and 40 weeks of on-the job training. Overnight travel may be required for both orientation and classroom training, while on-the-job training is generally provided in the employee's post of duty. The training program consists of alternating periods of classroom and on-the-job training

    The following are the duties of this position at the GS-11. You will have the opportunity to learn to perform these duties and will receive training to help you grow in this position.

    As a Revenue Officer you will:

    • Collect delinquent tax and secures delinquent returns from taxpayers who have not resolved their obligations in response to prior correspondence or other contact.
    • Conduct interviews with taxpayers (and/or their representatives) to obtain financial information, assess taxpayer’s ability to pay outstanding tax obligations, collecting delinquent taxes and securing delinquent tax returns
    • Counsel taxpayers on their tax filing, deposit and payment obligations actions needed to bring taxpayers into full compliance. Provides guidance and service on a wide range of financial problems to assist the taxpayer toward a positive course of action to resolve tax issues.
    • Work with taxpayers and their representatives to develop a plan of action to resolve delinquencies. Takes enforced collection actions. Evaluate/compare taxpayers’ financial information to internal/external sources to verify their financial condition.
    • Provide customer service by respecting and explaining the taxpayer's rights, IRS policies and procedures. Provide instructions, and analyzes issues presented by taxpayers, practitioners and IRS employees.
    • Resolve account discrepancies and responds to taxpayer and practitioner requests. Meet taxpayers or their representatives at the business location or residence for non-business taxpayers in order to view the assets or number of employees, or to observe indications of hardship or business failure.
    • Perform credit and financial analysis of the taxpayer financial records to determine the taxpayer’s financial condition and ability to pay outstanding tax obligations and prevent future delinquencies. Analyzes financial information and evaluates assets
    • Confer with internal and external advisors, analysts, or attorneys (for example: Counsel or Department of Justice) regarding case development, issue determination, case processing and coordination.
    • Recognize patterns of delay and other indicators that a taxpayer is not cooperating or attempting to defeat assessment or collection of delinquent tax.

      If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

    Travel Required

    Occasional travel - 1 to 5 nights per month

    Supervisory status


    Promotion Potential


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    Conditions Of Employment

    • Refer to Other Information.
    • Click "Print Preview" to review the entire announcement before applying.
    • Must be a U.S. Citizen or National

    You must meet the following requirements by before being placed in the position.

    You must have, within the previous 2 years, completed all educational requirements for a qualifying Associates, Bachelors, Masters, Doctorate, professional, vocational or technical degree or *Certificate from a qualifying institution; or intended graduation is no more than 9 months from application submission date.

    *A certificate program is a post-secondary educational program, in a qualifying educational institution, equivalent to at least one full-time academic year of study, that is part of an accredited college-level, technical, trade, vocational or business school curriculum.

    For study at a business or technical school, 36 weeks of study (20+ classroom hours per week) is comparable to 1 academic year of full-time study. If your academic institution calculates a full-year of academic studies with fewer hours, or academic credits are expressed in contract months, units, or other terms that differ from the conventional hours, please have your academic advisor provide a letter certifying the Certificate program meets the regulatory definition.

    Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education must be completed successfully to participate in the program.


    In the Recent Graduates Program you may qualify for the position based on education, experience or a combination of both.

    GS-5 LEVEL: 
    You must have 3 years of general experience, 1 year of which was at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. General experience for this position includes: providing a general knowledge and understanding of business and financial practices, and that demonstrated the ability to deal effectively with others. Examples of this experience may have been gained in work such as financial, accounting, purchasing, merchandising, investigative, civil or criminal law enforcement, data processing, or similar activities in commercial or government enterprises. It also may have been gained in work that provided knowledge of credit operations and practices related to the collection of delinquent accounts; OR You may substitute education for general experience as follows: Four (4) year course of study leading to a Bachelor's or higher degree in any field of study from an accredited college or university. OR. Certificate as a Certified Public Accountant (CPA) obtained through written examination or membership in the bar in State, territory or the District of Columbia. 

    GS-7 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes: Demonstrated knowledge and experience of business organization and commercial practices; knowledge of investigative techniques and methods, and the ability to apply such techniques to the analysis of business and financial matters; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of delinquent loan collection processes and techniques; working knowledge of accounting principles and practices; knowledge of the Internal Revenue Code (IRC) and related Federal tax regulations and procedures; knowledge of bankruptcy and lien law.

    Experience may have been gained in work such as:

    • Reviewing financial documents to determine a business' financial condition and its ability to pay debt;
    • Evaluating income assets, equity and credit to collect delinquent payments;
    • Investigating or tracing financial transactions such as a real estate broker or insurance broker;
    • Reestablishing or operating a small business that included administering a budget, defining operating procedures and understanding tax consequences of business actions;
    • Counseling taxpayers on tax filing and paying obligations;
    • Dealing with the effects of various legal instruments such as leases, wills, deeds, and trusts OR

      Superior Academic Achievement may be met by having a Bachelor's degree in one of the related fields, with one of the following: A GPA of 3.0 or higher on a 4.0 scale for all completed undergraduate courses or those completed in the last 2 years of study, or a GPA of 3.5 or higher on a 4.0 scale for all courses in the major field of study or those courses in the major completed in the last 2 years of study, or rank in the upper one third of the class in the college, university, or major subdivision, or membership in a national honor society recognized by the Association of College Honor Societies; OR You may substitute education for specialized experience as follows: One (1) academic year of graduate education in a related field of study such as: business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, social science, communications, psychology, public administration or another related field.

    GS-9 LEVEL: You must have 1 year of specialized experience a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service. Specialized experience for this position includes: Demonstrating knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures. Practical knowledge of business organization and commercial practices; practical knowledge of business law, including laws governing fraudulent transfers, secured and unsecured debts, negotiable instruments, business corporations, and survivorship rights and titling instruments; knowledge of and conducts financial analysis, including the ability to analyze the operations, financial condition, profitability of taxpayers; including the valuation of assets for case resolution; uses arithmetic and mathematical reasoning to resolve collection determination issues; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.

    Experience may have been gained in work such as:

    • Collecting delinquent Federal taxes and securing delinquent returns;
    • Conducting investigations of alleged criminal violations of Federal tax statutes and making recommendations for criminal prosecutions and civil penalties;
    • Performing internal audit, administrative, or management duties directly related to the collection of Federal taxes;
    • Furnishing taxpayer assistance and information to the general public or determining, re-determining, or advising of liability for Federal taxes where the applicant was required to apply a comprehensive knowledge of the Internal Revenue Code and related regulations and procedures pertaining to income, estate, gift, employment, or excise taxes; OR

      You may substitute education for specialized experience as follows: Master's or equivalent degree or 2 full academic years of progressively higher level graduate education leading to a degree in a related field of study such as business administration (finance, accounting, auditing, marketing and business law), law, economics, criminology, political science, government, social science, communications, psychology, public administration or another related field; OR LL.B or J.D., if related.

    Grades 5-9: You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions.

    In addition to the above you must have, within the previous 2 years, completed all educational requirements for a qualifying associates, bachelors, masters, professional, doctorate, vocational or technical degree or certificate from a qualifying institution; or intended graduation is no more than 9 months from date of application.

    *Veterans (as defined in 5 U.S.C. 2108) who, due to a military service obligation, were precluded from applying to a Recent Graduates Program during any portion of the 2 year eligibility period may have their eligibility period extended so that they receive the full 2 years of eligibility. The remaining 2-year eligibility period will begin upon his or her release or discharge from active duty. The veteran's eligibility period may not extend beyond 6 years from the date of completion of all requirements of an academic course of study.

    - The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
    - To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.

    In addition to the above requirements, you must meet the following, if applicable:
    You must have been at the next lower grade level of the grade you are applying to for 52 weeks (time-in-grade requirement).

    See: regulatory time-in-grade requirements in 5 CFR 300.604 


    Additional information

    77 Positions are located in Small Business/Self Employed Division in the following locations:

    Central Locations:  5 vacancies in Baltimore, MD; 5 vacancies in Downers Grove, IL; 4 vacancies in Lexington, KY; and 3 vacancies in Bethlehem, PA.

    Gulf States Locations: 5 vacancies in Nashville, TN; 5 vacancies in El Paso, TX; and 4 vacancies in Corpus Christi, TX

    Northwest Locations: 5 vacancies in Seattle, WA; 2 vacancies in Boise, ID; 2 vacancies in Appleton, WI; 2 vacancies in Milwaukee, WI; 2 vacancies in Portland, OR; and 5 vacancies in Anchorage, AK.

    South Atlantic Locations: 5 vacancies in Plantation, FL; 4 vacancies in Maitland, FL; 8 vacancies in Savannah, GA; 2 vacancies in Charleston, SC; and 4 vacancies in Columbia, SC.

    Southwest Locations: 1 vacancy in Albuquerque, NM; 2 vacancies in Las Vegas, NV; 1 vacancy in Reno, NV; and 1 vacancies in Santa Fe, NM.

    POSITION DESCRIPTIONS  (GS-5) 95522, (GS-7) 95513, (GS-9) 95514

    A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx


    • All selectees must sign a Participant Agreement.
    • If selected, an official transcript/proof of Recent Graduate status is required prior to placement.
    • Pay retention may be offered based on applicable laws and regulations.
    • We may select from this announcement or any other source to fill one or more vacancies.
    • This is a bargaining unit position.
    • Alternative work schedule, staggered work hours or telework may be available.
    • Must meet IRS telework eligibility requirements
    • Tour of Duty: Monday - Friday 8:00 am to 4:30 pm
    • The employment of any candidate, including a current employee, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
    • Obtain and use a Government-issued charge card for business-related travel.
    • College Degree/Academic Program must be completed prior to placement.

    How You Will Be Evaluated

    Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.

    Your application will be ranked in accordance with the Service’s Merit Promotion Plan (i.e., National Agreement or Internal Revenue Manual). Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. You may obtain your most recent awards listing at https://persinfo.web.irs.gov/. Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

    Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

    If you are a displaced or surplus employee eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.

    To preview questions please click here.

    Background checks and security clearance

    Security clearance


    Drug test required


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    Required Documents

    A complete application includes 1. A resume, 2. Vacancy question responses, 3. Unofficial transcripts that verifies Recent Graduate status within the past two years, or proof of enrollment if you are within 9 months of graduating (see education documentation required) and 4. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

    All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume.  We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume tips

    For the Recent Graduate Program you must submit dated documentation showing completion or intended completion (if graduation is no more than 9 months from the date of application) of all educational requirements (e.g. letter from the registrar, unofficial transcripts). An official transcript will be required if you are selected. Transcripts must support curriculum completion date.

    A college or university degree or qualifying certificate generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. Please provide documentation (e.g., program curriculum, etc.) to verify that your Certificate program is equivalent to one year of full-time studies and meets the minimum requirements listed above.  

    For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions. 

    Career Transition Assistance Plan (CTAP) DOCUMENTATION
    If you are a displaced or surplus employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.

    IRS Reassignment Preference Program (RPP)
    You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.

    Submit a copy of your most recent completed performance appraisal.

    If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

    This is an open continuous roster announcement which allows applicants to apply up to the last cutoff date listed in the announcement. The roster open period is 03/04/2019 through 01/06/2020. The roster will be used to fill an anticipated 77 vacancies throughout the next 12 months. Selections may be made through 04/06/2020. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each of the following cutoff dates to be considered: 03/15/2019; 07/08/2019; 10/07/2019; 01/06/2020.

    Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us Holly Olsen, holly.a.olsen@irs.gov, if you require this for any part of the application and hiring process.

    • To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
    • You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
    • To complete, you must click the “Finish” button located at the bottom of the “Application Review” page.
    • To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
    •  To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

      If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk.

    Agency contact information

    IRS Jobs Online Help Desk


    1973 Rulon White Blvd
    M/S 1500
    Ogden, Utah 84404
    United States
    Learn more about this agency

    WHY IS THE IRS A GREAT PLACE TO WORK?As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world’s biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all. The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged and supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.

    Next steps

    You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”

    Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/526206900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.