For more information on the Department of Justice and the United States Attorneys' Offices, visit http://www.justice.gov/usao/.Learn more about this agency
As needed, additional positions may be filled using this announcement.
If selected for this position, you will serve as a district Information Technology Specialist responsible for providing technical and analytical assistance involving Litigation Support and three or more other IT specialty areas which support the information management needs of the United States Attorney's office (USAO) and mission. The USAO IT environment includes personal computers, a wide area network (hubs, switches, bridges, routers, firewall, and VPNs), operating systems, telecommunications, enterprise voice over the internet protocol, secure mobility solutions, information security, case management systems and automated litigation support solutions. The environment also encompasses a significant number of users within the USAO, many of who may be located in geographically distant branch offices.
This position performs essential Information Technology tasks associated with day-to-day operation of the USAO IT systems. These duties include a wide range of IT technical and customer services support to meet USAO customers' information needs utilizing network hardware, enterprise solutions, and office automation and litigation software capability.
- IT Technical Litigation Support Services - Plans, creates and coordinates litigation support services IT requirements and needs (including IT trial preparation support, ediscovery production and troubleshooting, Clouds Storage, secure external media management and troubleshooting, Trial laptop preparation and presentations) in response to customer needs.
- IT Systems/Network and Telecommunications Administration: Maintains district-wide responsibility for testing, quality assurance, configuration, installation, implementation, maintenance and management of networked systems used for the transmission of information in data, telecommunications, voice and/or video format. Ensures systems availability, functionality, integrity and efficiency.
- Intranet- Internet - Plans, designs, develops, tests, implements and manages internet, intranet, and extranet LS activities, including technical management of websites.
- Customer Support - Provides customer support services including installation, configuration, troubleshooting, customer assistance, and training in response to user requirements.
Occasional travel - You may be expected to travel for this position.
Job family (Series)
Conditions Of Employment
- You must be a U.S. Citizen or National
- Background investigation, credit check, and drug test required
- You must be registered for Selective Service, if applicable
- If selected, you may be required to complete a one year probationary period.
- Time-in-Grade: Federal employees must meet time-in-grade requirements within 30 days after the closing date of this announcement.
- You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position.
QualificationsTo be eligible, you must possess one or more years of specialized experience equivalent to the GS-11 grade level serving as an information technology specialist responsible for technical and analytical assistance which support the information needs of an agency or public sector organization.
Specialized Experience is defined as providing technical and analytical assistance involving Litigation Support and other Information Technology specialty areas. Examples include: maintaining litigation support services and needs throughout an office, maintaining network architecture and infrastructure, resolving hardware/software interface and interoperability problems, promoting the awareness of security issues throughout an office, and diagnosing and resolving problems in response to customer reported incidents.
Interagency Career Transition Assistance Plan (ICTAP)- The ICTAP provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP eligibility; 2) you apply under the instructions in the announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide proof of eligibility to receive selection priority. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form. Additional information about ICTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Career Transition Assistance Plan (CTAP)-The CTAP provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP consideration, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and receive a score of 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Payment of relocation expenses will not be authorized
The Department of Justice offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.
How You Will Be Evaluated
Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.
You will be rated on the following Competencies (see The Delegated Examining Operations Handbook, Appendix F for definitions):
Attention to Detail, Customer Service, Oral Communication, Problem Solving, and Technical Competence
The Occupational Questionnaire will take you approximately 20 minutes to complete.
Background checks and security clearance
Drug test required
You must provide a complete Application Package, which includes:
-Required: Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).
-Required: Your resume showing relevant experience and dates (month/day/year) of employment and work schedule for each (e.g., part-time XX hours per week or full-time)(cover letter optional).
-Required if you are a current or former Federal employee: a recent copy of an SF-50, Notification of Personnel Action, showing title, series, grade, and full performance level (FPL); AND a copy of your most recent performance appraisal. Please note your SF-50 must include your FPL in the remark section (e.g., appointment, reassignment, promotion actions), pay adjustments and awards do not include this information so they are not acceptable.
-Required, if applicable: CTAP/ICTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.
- Required, if applicable: VEOA documentation (your DD-214, Member Copy 4).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on 03/11/2019 to receive consideration.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click the Submit My Answers button to submit your application package. (It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date.)
3. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
To preview the Assessment Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10428514
You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online, contactKelly Holland at 3186763600 or Kelly.D.Holland@usdoj.gov as soon as possible to arrange an alternative application process.
Veterans Employment Opportunity Act (VEOA) - VEOA allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a VEOA appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under VEOA, you must submit a copy of the Member Copy 4 of your DD-214, in addition to any other required documents listed on this announcement.
Special Employment Consideration- Persons with disabilities, veterans with a compensable service-connected disability of 30% or more, certain other veterans, spouses of certain members of the armed forces, and returning Peace Corps volunteers are examples of individuals who are potentially eligible for non-competitive appointments. For further information, please click the link below.
You must specify in your questionnaire under what authority you wish to be considered and submit appropriate documentation to verify your eligibility.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See http://www.sss.gov/.
Reasonable Accommodation Statement: Federal Agencies must provide reasonable accommodation to applicants with disabilities, where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
EEO Statement: The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, status as a parent, genetic information, disability, age, membership or nonmembership in an employee organization, or on the basis of personal favoritism.
Agency contact information
AddressWestern District of Louisiana
300 Fannin Street
Shreveport, LA 71101
If you are looking for an exciting and challenging career, this is the position for you! With a diverse and talented workforce of over 100,000 men and women, Justice leads the Nation in ensuring the protection of all Americans while preserving their constitutional freedoms. You will be part of a dedicated team helping to enforce Federal criminal and civil laws that protect life, liberty, and the property of citizens.
The Western District of Louisiana is a great place to work. The Department of Justice ranked #6 out of 18 large agencies and EOUSA/United States Attorneys' Offices ranked #59 out of 305 agency subcomponents in a study, "The Best Places to Work in the Federal Government, 2016 Ratings" published by the Partnership for Public Service. See http://bestplacestowork.org/BPTW/index.php
Visit our careers page
Learn more about what it's like to work at Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys, what the agency does, and about the types of careers this agency offers.
We will notify you of the outcome after each step of the recruitment process has been completed. After making a tentative job offer, we will conduct a suitability/security background investigation, to include a credit check, and drug test by urinalysis. We expect to make a final job offer within 80 days after the closing date of the announcement.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/525351100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.