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    Duties

    Summary

    The U.S. Government Accountability Office (GAO) is an independent, nonpartisan agency that works for Congress. We accomplish our mission by providing objective and reliable information and analysis to the Congress, to federal agencies, and to the public, and recommending improvements, when appropriate, on a wide variety of issues to make government work better.

    To learn more about working at GAO, visit https://www.gao.gov/about/

    Learn more about this agency

    Responsibilities

    Interns will work on various assignments within one of GAO's Administrative Professional & Support Staff (APSS) offices:

    Applied Research and Methods (ARM) Library Services: Assist with basic duties for library services that include conducting reference and research, acquiring information resources for GAO, organizing and making information resources accessible, creating subject guides on topics such as accounting and finance, economics, education, healthcare, national defense, natural resources, public policy, transportation, telecommunications.

    Chief Administrative Office (CAO): Work with internal stakeholders to collect and analyze data to spot trends and improve the efficiency and effectiveness of internal GAO operations for CAO administrative functions, including information technology, human capital, infrastructure operations, field operations, internal communications, budget and financial operations.

    Congressional Relations (CR): Identify and monitor the status of legislation; prepare records of reports required by statute or requested by Members of Congress for review by GAO’s Executive Committee; conduct research regarding GAO’s impact on legislation and Congressional oversight.

    Continuous Process Improvement (CPI): Support a variety of process improvement and change management activities including gathering and analyzing data, documenting work processes, documenting business needs for mission systems, helping to facilitate and document results of focus groups, and creating written communications.

    Human Capital Office (HCO): Perform a full-range of analytical and technical work assignments to support GAO’s human resources functions such as researching human capital trends and leading practices, processing personnel and payroll actions, developing recruitment strategies and communications materials, and enhancing organizational diversity and inclusion program.

    Infrastructure Operations (IO): Perform analytical studies focused on evaluating the effectiveness of various business operations, processes, and programs in the subject areas of facility management, security and emergency management, and records management.

    Financial Management and Business Operations (FMBO): Responsible for maintaining, organizing, interpreting, and reviewing accounting documents and data for record management purposes; analyzing and reviewing data to ensure consistency; conducting analysis of GAO/FMBO’s best practices.

    Learning Center (LC): Provide assistance to the agency’s Learning & Talent Development Unit in the field of instructional systems design (ISD). This includes the analysis, development and implementation of classroom, webinar, and eLearning courseware. The Learning Center intern shall work across all curriculum areas and subject matter experts to identify appropriate ISD strategies to be implemented by our Adjunct Faculty Program and Learning Management System.

    Public Affairs (PA): Assist with the product line steering committee and working groups; reaching new communications platforms and new features of existing communications platforms.

    Strategic Planning and External Liaison (SPEL): Support SPEL's Strategic Planning and Foresight office by advancing the use of foresight tools in support of GAO’s strategic planning process. This includes using foresight tools and techniques such as environmental scanning, scenarios building, projections and backcasting to identify and analyze long-term trends impacting the whole of government. Interns will support capacity building of various foresight related programs to include identifying foresight leaders and efforts to advance GAO’s overall mission

    Office of the General Counsel (OGC) Legal Support Services Branch (LSSB): Assist management with a variety of administrative support functions including; covering front office and answering phones when needed, filing, copying, arranges meetings, securing space or arranging for audio and video conferencing; assist manager with updating attorney recruiting materials; utilizing automated systems, such as; the Law Schools recruiting system to enter and update recruiting profiles. Assist Paralegals with maintaining CRA data system, supporting attorneys on projects, researching and retrieving GAO and the OGC records and historical documents as requested.

    Office of the General Counsel (OGC) Procurement Law Control Group (PLCG): Provide overall administrative support to the paralegals and attorneys, including opening and closing bid protest cases, processing correspondence, bid protest hearings, and assist the PLCG manager with various projects.

    Information Systems and Technology Services (ISTS), Budget, Acquisition, and Contracts Group (BACG): Assist in performing budget formulation and administration duties using Financial and MS office systems.

    Information Systems and Technology Services (ISTS), Customer Relations Group (CRG): Assist with writing step-by-step training materials and conduct training when needed.

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    NA

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    Requirements

    Conditions Of Employment

    • Must be a U.S. Citizen.
    • Be enrolled and in good standing in an accredited degree program.
    • Will be subject to a background investigation/ suitability determination.
    • Selective Service registration if you are a male born after Dec. 31, 1959.

    For the essay question of this vacancy announcement, any application that does not provide an "actual narrative response" that addresses the KSA listed below, or that says “Please see resume” or the equivalent or “N/A” will not be accepted.

    Qualifications

    All qualification requirements must be met by the start of the internship.


    To qualify for the GS-7 level, you must be enrolled in a graduate or equivalent degree seeking program, and meet one of the following criteria:

    1. You must have completed between 18 to 35 semester hours or 27 to 53 quarter hours of graduate level education; or

    2. You must possess a Bachelor's degree with Superior Academic Achievement (defined below).

    Superior Academic Achievement: Superior academic achievement (SAA) recognizes individuals who have achieved superior academic standing. S.A.A. is based on (1) class standing, (2) grade-point average, or (3) honor society membership. Class standing -- Applicants must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. Grade-point average (G.P.A.)-- Applicants must have a grade-point average of: a.3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; or .3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum.

    To qualify for the GS-9 level, you must be enrolled in a graduate or equivalent degree seeking program, and meet one of the following criteria:

    1.  You must have completed 36 or more semester hours or 54 or more quarter hours of graduate level education; or

    2.  You must possess a Master's Degree or Equivalent Graduate degree.


    All education must be gained from an accredited academic institution.

    Please ensure that your USAJOBS resume is current and includes all education information (i.e., name of institution, number of credits completed, graduation/anticipated graduation date, dates of attendance, etc.).
        

    Foreign Education: If you are submitting a transcript from a non-US educational institution, applicants must submit all necessary documents to a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service.

    NOTE:  You must be a student to participate in the program and continue to be a student until the completion of the minimum 400 hour work requirement. If at any point during the internship (and for any reason) your status as a student changes to that of a non-student, your internship will be terminated.

    Education

    See "Qualifications" section.

    Additional information

    This position does not have promotion potential.

    Interns must work a minimum of 400 hours, not to exceed a total of 640 hours.

    The anticipated start date is May/June 2019. Student interns may have an opportunity for a permanent or term position based on a successful intern experience (completion of a minimum of 400 hours of work) and successful completion of degree requirements. In addition, the conversion could be team specific. The ability to convert to a permanent or term appointment with 400 hours of work experience is contingent upon budgetary conditions and staffing needs at the time of eligibility.

    IMPORTANT NOTE: 

    There is an application limit associated with this announcement.  The announcement will close at 11:59 ET on the day we receive 500 applications, or at 11:59 PM eastern on 01/03/19, whichever comes first. Any required documents must be submitted at the time that you apply as documents will not be accepted past the day the application limit is reached, if applicable.  If you choose to edit your application after it has been submitted, it will be removed from consideration until you re-submit your application.  The date your application is last submitted will be used to determine whether you meet the cut-off criteria.

    This is a Non-bargaining unit position

    OPTION FOR ADDITIONAL SELECTIONS: Based on the staffing needs, additional selections may be made through this vacancy announcement. 

    Travel and relocation expenses will not be paid for by the GAO.

    Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System. Visit https://www.sss.gov/

    Selectees will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. If selected, at the time of appointment, selectees will be required to update the OF-306.

    REASONABLE ACCOMMODATION: GAO provides reasonable accommodations to applicants and employees (and interns) with disabilities.  To request an accommodation, please email ReasonableAccommodations@gao.gov

    The U.S. Government Accountability Office’s policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.

    How You Will Be Evaluated

    The questionnaire will assess your qualifications for the job. If you meet all of the qualification requirements, your application will be placed in one of three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans. Please make sure that your responses to the assessment questions are supported in your resume. Follow all instructions carefully as incomplete answers, errors, or omissions may affect your rating. Your rating will be invalid if you fail to include a narrative reply to any assessment question(s) that requires further explanation or your reply is "see resume."
    To preview questions please click here.

    Background checks and security clearance

    Drug test required

    No

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    Required Documents

    In addition to the electronic submission of your resume and completed vacancy questionnaire, you must submit the following:

    - All applicants MUST submit college or university graduate and/or undergraduate transcripts (official or unofficial) that show degree conferral and/or support the number of hours completed.

    • If you are a first-year graduate student and do not yet have a transcript, you must submit undergraduate transcripts as proof of Superior Academic Achievement AND proof of enrollment in an accredited graduate degree program (i.e. class schedule from the college or university's registration system or Registrar's Office, enrollment verification letter, etc.). If you are completing your first graduate degree and have been accepted into a graduate program to pursue a 2nd graduate degree and do not yet have a transcript, you must submit proof of acceptance/enrollment into your new graduate program, along with the transcripts from your current graduate program.

    Foreign Education- If you are submitting a transcript from a non-US educational institution, applicants must submit all necessary documents to a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service. For additional information please visit https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-policies/#url=General-Policies
     
    Veterans Preference- Veterans preference applies to this vacancy announcement.

    Veterans seeking preference in federal hiring must submit adequate proof of active service in the Armed Forces. To claim 5-point veterans' preference, you must submit the Member 4 copy of the DD- 214, which indicates Character of Service, (other copies are not acceptable). To claim 10-point veterans' preference, you must submit an SF-15, a letter from the Department of Veterans Affairs verifying your disability and preference for hiring,  and Member 4 copy of the DD-214. If you do submit all the required documents your veterans status will be edited.

    Special Note to those currently on active duty:  If you are currently active duty and are within 120 days of discharge or release from active duty, you must submit certification of expected discharge or release under honorable conditions with your application. The certification must be an official statement of service from the armed forces command. This Statement of Service will need to list your dates of military service, character of service, any campaigns or expeditionary medals, and expected date of separation.

    Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

    All applicants must submit academic transcripts with their application in order to be eligible. These transcripts can be unofficial or official. However, if you are selected for this position you will be required to provide an official transcript on the day of your orientation or within 3 business days after orientation. This transcript must show that you meet the education requirements for the selected grade level, and that you are currently enrolled through at least August 2019.

    Failure to meet the requirements or provide the transcript will result in termination of your internship.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    Individuals selected will be eligible to receive transit benefits, sick leave, annual leave, and may be eligible for health benefits.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    1. To apply on-line, you must complete and submit an application by accessing the USAJOBS website at http://www.usajobs.gov. To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. Follow the prompts to begin the application process.

    2. You will be redirected to the Career Connector website to complete the application process.

    3. Click on "Submit" to transmit your complete application package to GAO.

    Can I send my application package documents to the agency point-of-contact via email or mail?

    Your application package must be submitted online through Career Connector. We are unable to accept mailed or emailed documents.

    What is a complete application package?

    1. Your resume. This must be created using the USAJOBS resume builder. Resumes created outside USAJOBS (e.g., uploaded resumes) will not be accepted.

    2. The assessment questionnaire.

    3. The documentation listed in the Required Documents section. You only need to submit the documents listed.

    When is the application package due?

    It must be received by 11:59 p.m. Eastern Time (ET) on the closing date of the announcement. It is your responsibility to ensure all the documents are received and the information is readable. Your application may not be considered if it doesn't meet the criteria. Requests for extensions will not be granted.

    1. Sign into your USAJOBS account.

    2. If your application package was successfully transmitted, you will see "Received" beside the position title. Keep in mind, this may take a couple hours because your documents undergo a virus scan.

    3. To view your documents or the complete application package received by GAO, select "Application Status." The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.

    If you have questions about:
    • The vacancy announcement or the position: The agency contact is listed at the bottom of the announcement.
    • Technical issues with USAJOBS: Please refer to the USAJOBS Help page.
    • Technical issues with Career Connector: Please contact CareerConnectorHelp@do.treas.gov.

    Agency contact information

    GAO Recruitment

    Phone

    000-000-0000

    Fax

    000-000-0000

    Email

    GAORecruitment@gao.gov

    Address

    GOVERNMENT ACCOUNTABILITY OFFICE
    441 G Street NW
    Room 1157
    Washington, District of Columbia 20548
    United States
    Learn more about this agency

    Voted one of the best places to work in the federal government since 2005, we provide flexibilities and benefits to our employees.  We promote dynamic and forward-thinking workplace practices. We foster an inclusive work environment that emphasizes continuous learning, personal and professional development, and incentives for exceptional performance.

    Next steps

    Applicants who are determined to be "best-qualified" may be contacted for an interview.

    Travel and relocation expenses associated with the interviewing and/or hiring process will not be paid. GAO will contact applicants to determine the most appropriate method for conducting the interview, including options for face-to-face, in a field location, or by phone.

    If you do not meet the key requirements or basic qualifications or fail to submit all required application materials, your application will not be considered.

    You can check the status of your application at any time through your personal USAJOBS account.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/518365000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.