The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and Staff. The CAO organization comprises more than 600 technical and administrative staff working in a variety of areas, including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics and administrative counsel.Learn more about this agency
The incumbent provides support to the HIR Immediate Office. Teh incumbent supports the creation and maintenance of policy and technical publications and assists with the operations of the Technology Governance and Compliance Team. This position does not have supervisory/managerial responsibilities. Primary duties include but are not limited to: 1) Ensures timely and accurate publication of technical adn non-technical policies, publications, web content, SharePoint content, and customer outreach articles.
2) Maintains filing system and repository for documents.
3) Produce technical IT governance, guidance, policy, user communication and outreach documents.
4) Review and maintain existing documentation.
5) Provide support for current projects and initiatives.
6) Provide consultation on technical documentation in adherence to the CAO Style Guide.
7) Conduct required research and consultation to support document content. 8) Work with the HIR Technology Governance Team to support IT change management, project management, and internal controls initiatives. 9) Performs other duties as assigned.
Job family (Series)
Conditions Of Employment
Ability to carry out administrative duties such as filing, typing, copying, scanning etc.
Ability to review, understand and retain knowledge of House Rules, Committee and CAO policies and procedures, as well as specific Unit, Sub-Unit, and Branch practices and procedures. Proficient working knowledge of computers and related software comprised of Office 365 Applications (Microsoft Excel, Word, Outlook).
Ability to communicate effectively, both verbally and in writing as well as the ability to establish effective working relationships with senior staff and other high ranking officials.
Ability to work effectively as part of a team or independently. Demonstratable organizational skills and attention to detail.
Adept at prioritizing multiple ongoing projects and ensure timely completion.
Experience in technical writing of policy and procedures.
Experience conducting observation, research, and fact gathering for document content.
Experience proofreading technical documentation.
Ability to translate technical jargon into user friendly content.
Candidate must be detail oriented and have the ability to work in a fast paced team environment.
Excellent organization and communication skills.
Ability to complete projects within timelines and under minimal supervision.
Ability to work well under pressure and maintain a professional and courteous work disposition.
Ability to manage multiple tasks simultaneously.
High School Diploma required; College Degree welcomed.
The successful candidate must have the following abilities: detail oriented, strong organizational skills, be able to work independently and in a team environment, and be able to multitask. Effective verbal and written communication skills are required. Knowledge of the legislative process is not required.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above. All evaluations will be conducted by the CAO, Chief Information Officer (CIO).
Background checks and security clearance
Drug test required
Application Documents (attachments)
- Resume (optional cover letter may be added to this attachment)
- Last DD 214 (Member 4) issued
- Civil Service Preference Letter indicating 20% or greater service connected disability rating (not required if a Purple Heart recipient)
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Health, Dental, Vision, Thrift Savings Plan, Student Loan Repayment Program
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
- CANDIDATES SHOULD EMAIL THE THREE ATTACHMENTS REFERENCED IN THE REQUIRED DOCUMENTS SECTION TO email@example.com THE THREE DOCUMENTS, ONCE EMAILED, WILL CONSTITUTE YOUR APPLICATION.
- EACH ATTACHMENT SHALL BE SUBMITTED AS A SEPARATE AND LEGIBLE DOCUMENT
- THE SUBJECT LINE SHALL ONLY INCLUDE THE CANDIDATE’S LAST NAME AND THE ANNOUNCEMENT NUMBER
ALL APPLICATION DOCUMENTS MUST BE FORWARDED TO firstname.lastname@example.org TO RECEIVE CONSIDERATION.
Agency contact information
WW Fellowship Program
AddressU.S. House of Representatives
Washington, District of Columbia 20515
Visit our careers page
Learn more about what it's like to work at House of Representatives, what the agency does, and about the types of careers this agency offers.
Candidates will receive an email notification once their application has been received and processed. Candidates will be contacted directly a representative from the CIO's Office if selected for an interview.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/517702900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.