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    The Small Business/Self-Employed (SB/SE) Division provides examinations and taxpayer education services for about 7 million small businesses and upwards of 33 million self-employed and supplemental income taxpayers.

    See "Additional Information" for Specific Locations.

    Learn more about this agency


    WHAT DOES A REVENUE OFFICER DO? As a Revenue Officer you will  serve as a civil enforcement officer, and perform collection related activities within the established laws, rules and regulations. The role of the Revenue Officer varies depending on the organization for which you are hired. For Field Collections, cases are primarily worked in the field.  As a Revenue Officer you will be responsible for collecting delinquent accounts, secure delinquent tax returns, and/or performing a technical review of the collection activities to determine compliance. On the other hand, the Technical Reviewer is responsible for evaluating closed cases to determine if the conclusions reached are consistent with the tax laws, procedures and policy requirements. Regardless of the position you choose, each day is filled with new challenges, and offers many opportunities for personal and professional growth.

    As an Administrative Reviewer/Technical Services Reviewer you will: 

    • Organize and coordinate the efforts of Service employees and other parties to protect the Government's interest and to expedite the payment of taxes and the securing of delinquent returns.
    • Explain IRS policy and procedures, providing instructions and analyzing complex or unusual issues presented by taxpayers, practitioners and Service employees.
    • Provide and maintain liaison with Federal, state, and local court officials, appear in court and present or document evidence in support of the Government's position.
    • Review and analyze offers-in-compromise and installment agreements which have been proposed for rejection, and make recommendations to sustain or overturn such proposed rejections.
    • Prepare written reports, correspondence, referrals and forms that are clear, concise, and accurately reflect the factual information.

    POSITION DESCRIPTION 95897 - A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at http://www.jobs.irs.gov/

    Travel Required

    Occasional travel - Travel locally and/or overnight 1-5 nights per month.

    Supervisory status


    Promotion Potential


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    Conditions Of Employment

    • Click "Print Preview" to review the entire announcement before applying.
    • Must be a U.S. Citizen or National
    • IRS Employees with Career or Career Conditional Appointments

    • We may select from this announcement or any other source to fill one or more vacancies.
    • This is a bargaining unit position.
    • Alternative work schedule, staggered work hours or telework may be available.
    • Must meet IRS telework eligibility requirements
    • Tour of Duty: Monday - Friday 8:00 a.m. - 4:30 p.m. Start time maybe negotiated.
    • Must obtain and maintain a moderate risk clearance.
    • The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
    • File a Confidential Financial Disclosure Report within 30 days of selection and annually from then on.


    You must meet the following requirements by the closing date of this announcement.  

    GS-12 LEVEL:  You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service. Specialized experience for this position includes:  Demonstrating in-depth, broad knowledge and experience of the Internal Revenue Code and related enforcement and collection regulations and procedures; knowledge of a wide range business laws and practices, judicial processes, laws of evidence, the interrelationship between Federal and state laws and its effect on moderate complex legal instruments; knowledge of financial/managerial accounting and banking principles, terminology, practices and methods to analyze financial records; knowledge of electronic data exchange and the ability to conduct business online including use of the internet and intranet.

    Experience may have been gained in work such as:

    • Collection activities using a variety of Collection tools such as Levy, Notice of Federal Tax lien, seizure, and suits;
    • Secure delinquent returns using a variety of tools such as summons and preparing substitute for returns per IRC 6020(b);
    • Use computer systems to capture information secured and to aid in the collection of Federal taxes or delinquent Federal tax returns and to conduct research such as locator services, credit bureaus reports, and real estate programs;
    • Prepare the assembly of trust fund recovery penalty files, suit and seizure packages and lien activities packages including discharge, subordination, and withdrawal.

    -The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
    -To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

    You must have been at the GS-11 level for 52 weeks (time-in-grade requirement).



    Additional information

    22 Positions located in Small Business/Self Employed (SB/SE), Collection Operations, Field Collection, Civil Enforcmt Adv & Suprt Ops in Advisory Territory 1 to be filled in any of the following locations:

    135 High Street, Hartford, CT; 150 Court Street, New Haven, CT; 761 Main Avenue, Norwalk, CT; 135 Grand Street, Waterbury, CT; 225 E. Peachtree St, Corbin, KY; 300 Madison Ave, Covington, KY; 1500 Leestown Rd, Lexington, KY; 600 Dr Martin L King Pl, Louisville, KY; 311 North Arnold Avenue, Prestonsburg, KY; 15 New Sudbury Street, Boston, MA; 120 Liberty Street, Brockton, MA; 75 Perseverance Way, Hyannis, MA; 118 Turnpike Road, Southborough, MA; One Montvale Ave., Stoneham, MA; 120 Front Street, Worcester, MA; 202 Harlow Street, Bangor, ME; 220 Maine Mall Road, South Portland, ME; 3971 S Research Park Drive, Ann Arbor, MI; 22600 Hall Rd, Clinton Township, MI; 985 Michigan Ave, Detroit, MI; 3100 West Road, East Lansing, MI; 38275 West Twelve Mile Road, Farmington Hills, MI; 917 N. Saginaw St, Flint, MI; 3251 N Evergreen Dr NE, Grand Rapids, MI; 1270 Pontiac Rd., Pontiac, MI; 8075 Creekside Drive, Portage, MI; 1000 Elm Street, Manchester, NH; 410 Amherst Street, Nashua, NH; 80 Daniel Street, Portsmouth, NH; 51 Haddonfield Road, Cherry Hill, NJ; 100 Dey Place, Edison, NJ; 4 Paragon Way, Freehold, NJ; 5218 Atlantic Avenue, Mays Landing, NJ; 200 Sheffield Street, Mountainside, NJ; 1 Kalisa Way, Paramus, NJ; 1719 Route 10, Parsippany, NJ; 200 Federal Plaza, Paterson, NJ; 50 West State Street, Trenton, NJ; 999 Stewart Ave, Bethpage, NY; 15 Henry Street, Binghamton, NY; 1200 Waters Place, Bronx, NY; 2 Metrotech Center, Brooklyn, NY; 130 South Elmwood Avenue, Buffalo, NY; 1 Lefrak City Plaza, Corona, NY; 147 West Gray Street, Elmira, NY; 1180 Vets Mem Hwy, Hauppauge, NY; 5000 Corporate Drive, Holtsville, NY; 201 West Third Street, Jamestown, NY; 300 Commerce Drive, New Windsor, NY; 290 Bwy - Foley Square, New York, NY; 191 Main Street, Poughkeepsie, NY; 375 Bay Road, Queensbury, NY; 300 South State Street, Syracuse, NY; 10 Broad Street, Utica, NY; 242 W Nyack Road, West Nyack, NY; 210 East Post Road, White Plains, NY; 301 Mckinley Avenue SW, Canton, OH; 550 Main Street, Cincinnati, OH; 200 W 2nd St, Dayton, OH; 6450 Rockside Woods Blvd S, Independence, OH; 401 West North Street, Lima, OH; 433 North Summit St, Toledo, OH; 10 East Commerce St., Youngstown, OH; 1601 Eleventh Avenue, Altoona, PA; 3 W. Broad Street, Bethlehem, PA; 230 Executive Drive, Cranberry Township, PA; 1314 Griswald Plaza, Erie, PA; 228 Walnut Street, Harrisburg, PA; 200 Lakeside Drive, Horsham, PA; 319 Washington St, Johnstown, PA; 601 S. Henderson Road, King of Prussia, PA; 1720 Hempstead Rd Bldg 144, Lancaster, PA; 1400 N Providence Rd, Media, PA; Penn Office Bldg, 4314 Old William Penn Hwy, Monroeville, PA; 600 Arch Street, Philadelphia, PA; 1000 Liberty Avenue, Pittsburgh, PA; 201 Penn Street, Reading, PA; 409 Lackawanna Ave., Scranton, PA; 7 N. Wilkes-Barre Blvd., Wilkes Barre, PA; 2670 Industrial Highway, York, PA; 380 Westminster St, Providence, RI; 60 Quaker Lane, Warwick, RI; 1222 Putney Street, Brattleboro, VT; 128 Lakeside Ave, Burlington, VT; Eastridge Bldg Rte. 4, Rutland, VT; 11 Chenoweth Dr, Bridgeport, WV; 150 Court St, Charleston, WV; Sidney L Christie Fed Bldg, 845 Fifth Ave, Huntington, WV; 55 Meridian Parkway, Martinsburg, WV; 110 North Heber St. Beckley, WV; 1100 Main Street, Wheeling, WV.

    How You Will Be Evaluated

    Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.

    Rating: Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13.

    Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/

    Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

    Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). You will not be reimbursed for costs related to the interview such as travel to and from the interview site.

    If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.

    To preview questions please click here.

    Background checks and security clearance

    Security clearance

    Not Applicable

    Drug test required


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    Required Documents

    A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

    All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional). To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view Resume Tips

    Career Transition Assistance Plan (CTAP) Documentation: If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.

    IRS Reassignment Preference Program (RPP): You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.

    Performance Appraisal/Awards: Submit a copy of your most recent completed performance appraisal. If a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating.
    Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    As a current employee, you know the great benefits we offer. Should you have any questions about benefits, please contact the Employee Resource Center (ERC) at 1-866-743-5748 option #1 for ERC.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

    Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at http://jobs.irs.gov/seasonal/reasonable-accommodation.html We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact Mike Waters at 801-612-4598 if you require this for any part of the application and hiring process.

    • To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
    • You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
    • To complete, you must click the “Submit Application” button located at the bottom of the “Application Review” page.
    • To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
    • To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

    If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk

    Agency contact information

    IRS Jobs Online Help Desk


    1973 North Rulon White Blvd
    MS 1500
    Ogden, Utah 84404
    United States
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    Learn more about what it's like to work at Internal Revenue Service, what the agency does, and about the types of careers this agency offers.


    Next steps

    You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”

    Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/516236300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.