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    This position is located in the Freer Gallery of Art and the Arthur M. Sackler Gallery (F|S), Smithsonian Institution. The Galleries are devoted to the research, acquisition, exhibition, care, and management of the collections of Asian art in each museum and American art in the Freer Gallery.  S/he is a member of the executive management team. This team is responsible for developing strategy and policies, setting goals and priorities, and overseeing the day-to-day operation and affairs of F|S.

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    The Deputy Director of Operations and External Affairs is responsible for setting and executing strategies and policies that will enhance Museum operations, administration, and finances. S/he advances the mission of the Museum by coordinating the planning, logistics, management and budgeting of Museum operations, administration and human resources; raising the visibility and impact of the Museum through coordinated strategies of marketing, communications and public outreach and education; and diversifying and increasing partnerships, and external sources of funding. S/he is responsible for the following:

    Serves as principal advisor to the Director on long and short-range planning for fiscal, operational, and administrative issues, including the allocation of Museum resources. Is responsible for oversight and management of all financial management activities relating to the programs and operations of the Museum and ensures development of a budget consistent with F|S mission.

    Works with the Director in formulating and presenting annual operating budgets. Develops justifications and supporting documents for budget submission, and recommends strategy for budget presentation. Sets relevant policies and assures that adequate controls are exercised so that expenditures remain within the approved budget.  

    Provides advice to the Director on aspects of fundraising related to education and public programs, digital initiatives and other areas under his/her supervision; plans, establishes and leads major fundraising initiatives with other senior staff to support the broad and ever-evolving programmatic needs of F|S. Collaborates with staff on ways to enhance donor relations, generates content for fundraising materials, and plans cultivation events.

    Oversees the production of timely performance reports for the Director's review. Monitors progress toward goals to assure that support is provided in a timely manner for individual programs and projects. Evaluates all logistic support plans for feasibility, efficiency, and economy.

    Serves as principal advisor to senior staff on HR matters. Develops and issues operating plans, procedures, and KPIs. Furnishes policy guidance and direction to subordinate supervisors. Keeps apprised of disciplinary or other employee-relations matters and takes personnel action where appropriate. Supports diversity in hiring practices, training and development; and daily supervision and review of work, performance management, leave administration, employee development, and resolution of employee/labor-relations issues.

    Oversees and coordinates the activities of Marketing and Communications, Digital Media and Technology. In consultation with the Deputy Director for Collections and Research, directs educational and public programming to ensure that ties to the collections and exhibitions are reflected in the programming.

    Creates and markets the communications plans; working as appropriate with other Smithsonian offices. Expands the F|S digital presence by generating and executing strategies that leverage emergent digital technologies and practices in order to engage virtual and physical visitors and increase awareness and appreciation of the collections, exhibitions, and related educational programming.

    Generates an integrated set of strategies for public engagement, internal and external communication, and marketing. This includes coordination of educational programs and visitor/volunteer services in order to effect significant increases in audience and attendance, and significant improvement in the quality of the visitor experience.

    Together with the Director, the Deputy Director for Collections and Research, and the Director of Advancement, the incumbent coordinates and supports the activities of the F|S Board of Trustees.

    As part of the management team, generates and contributes to a strategy of local, national, and international collaboration with cultural and educational institutions, embassies, and agencies.

    Ensures compliance with all Smithsonian policies and directives and coordinates with central Smithsonian offices as required for congressional relations, Board of Regents matters, personnel, contracting, accounting, management and budget, facilities services, and sponsored projects.

    Reviews and assesses potential business activities, works with Smithsonian Enterprises, and provides leadership and coordination for merchandise/product development that reflects the mission and educational goals of museum collections, research or exhibits. Oversees and coordinates revenue-producing activities of the Museum shop, and activities related to facilities, safety and security.

    Explores and develops collaborative relationships with external business partners, and initiates or negotiates contractual agreements as required.

    As designated, acts as Director of the Museum in his/her absence, assuming full authority and responsibility for the overall management of the Museum.

    Supervisory status


    Promotion Potential


  • Job family (Series)

    0340 Program Management

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    Conditions Of Employment

    • Pass Pre-Employment Background Investigation
    • May need to complete a Probationary Period
    • Maintain a Bank Account for Direct Deposit/Electronic Transfer



    Applicants must clearly demonstrate the necessary level of managerial and leadership skills and competence to perform successfully in this position. This includes a degree in an applicable subject matter field, or a combination of education and appropriate experience that provides knowledge comparable to that normally acquired through successful completion of a four year course of study in an applicable subject matter field. An MBA/advanced degree in a related field from a leading university is highly desired. 

    In addition, applicants must have one year of specialized experience at the GS-­15 level or equivalent private sector level. This experience is defined as the demonstrated knowledge and leadership skills related to management/operations and external affairs expertise in a museum, nonprofit organization, foundation, private corporation, or government agency that has been acquired through years of progressive experience.

    The applications that meet the basic qualifications will be evaluated further against the following criteria:

    1. Skill in leading an executive level office that manages a multi-department function. This should include coordinating, planning, goal setting, establishing metrics and reporting protocols that focus on administrative areas including human resources, procurement, and strategic financial planning.

    2. Skill in developing strategies and directing public affairs and new media activities, including marketing and advertising, in efforts to elevate the public profile of an organization with its constituents.

    3. Skill in building cooperative relationships between colleagues and organizations within your oversight, and with stakeholders inside and outside the Institution. This should include initiating, developing and stewarding relationships with board members, individual donors, corporate sponsors, foundations and government funders.

    4. Skill in leading and managing a multi-disciplined and culturally diverse workforce. This should include fostering teamwork and high
    morale; attracting, retaining and motivating employees; and implementing EEO/Affirmative Action policies and programs.


    Additional information

    The position receives general supervision from the Director, F|S, who provides broad guidance in terms of overall policy, program objectives, and delegated authority.  Within this framework, the incumbent plans and carries out responsibilities with a high degree of independence. Major policy questions or controversial issues are discussed with the Director for decision or guidance. On a regular basis, the incumbent informs the Director of all significant program activities and potential problems.  Performance is evaluated in terms of overall effectiveness in achieving program goals.

    This position has been reviewed to determine the level of POSITION SENSITIVITY.  Based on the nature of the work, the position has been determined to be Public Trust/HIGH RISK.  This designation will require 1) a pre-employment Security Agency Check (SAC) for the prospective incumbent; and 2) a subsequent comprehensive background investigation and favorable adjudication in order to continue in the position.  

    The Smithsonian Institution does not discriminate against any employee or any applicant for employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, membership in an employee organization or other non-merit factors.  

    The Smithsonian provides reasonable accommodation to applicants with disabilities.  If you need an accommodation for any part of the application and hiring process, please notify the contact person listed in this announcement.  The decision on granting a reasonable accommodation will be made on a case-by-case basis. 

    Relocation expenses will not be paid.

    How You Will Be Evaluated

    The qualifications listed in this document will be used along with your resume and your responses to the questions posed in the electronic application process to determine the candidates who will move forward in the evaluation process. When crafting your responses to the questions, please provide concise, detailed information on your background and experience.

    Important Note:
    Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide sufficient information regarding how your education and experience relate to the major duties and qualifications criteria listed for this position.

    PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid work on the same basis as for paid experience. Part-time experience will be credited on the basis of time actually spent in appropriate activities. To receive credit for such experience you must indicate clearly the nature of the duties and responsibilities in each position held and the average number of hours per week spent in such employment.
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    Background checks and security clearance

    Drug test required


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    Required Documents

    Your Resume

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    Click on the "Apply Online" button on the upper right side of the page. Please Note:

    • You must apply for this position online through the 'Apply Online' button and submit required supplemental documents (if they are relevant to you).
    • You may submit required documents by uploading them online during the application process;
    • You may manually fax required documents. Faxes are received by an automated system, not a physical fax machine. Documents that are faxed as part of the application process must be sent with the system-generated cover sheet by the closing date. Documents faxed without the system-generated coversheet are not retrievable and cannot be considered as part of the application package.
    • The complete application package, including any required documents, is due in the Smithsonian Office of Human Resources on the closing date of the announcement by 11:59 PM Eastern Time.

    Agency contact information

    Suleyka Lozins








    Office of Human Resources
    POB 37012, 600 Maryland Avenue, MRC 517
    Suite 5060
    Washington, District of Columbia 20013-7012
    United States
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    Next steps

    After you apply and the position has closed, you will receive an acknowledgement email that your submission was successful. We usually have a large response to senior level positions and it may take some time to effectively review application packages. We will contact you by email as decisions are made.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/515839100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.