• Help



    This position is located in the Administrative Services Division.  The incumbent serves as the Manager of the Office Services Branch. The Office Services Branch includes:  Administrative Services’ Information Center, Mail Service, Help Desk, Supply Store, Warehouse, Asset Management, Fleet Management, Records Management and the Graphics and Reproduction Unit.

    Learn more about this agency



    As the Branch Manager, the incumbent is responsible for performing the following duties:

    • Supervises and provides direction to the staff in the Information Center, Mail Operations, Inventory Records Management, Inventory Supply Management, Moves and Set-ups, Help Desk Call Center, Warehouse Operations, and Graphics and Reproduction.
    • Oversees the management of the Courts’ vehicle fleet operations to include the planning and coordination of quality inspections, title and registration, routine maintenance, repairs and emergency services and uses fleet management software to track and monitor the various aspects of fleet and driver operations.
    • Plans work schedules and assignments. Oversees attendance and leave requests.
    • Resolves employee complaints, implements limited disciplinary actions and recommends more severe disciplinary actions to the Administrative Officer.
    • Directs on-the-job and cross training for employees and drafts the performance plans and prepares the formal evaluation of employee performance. 
    • Initiates a wide range of procurement actions and serves as the Contracting Officer’s Technical Representative (COTR) for a number of supply, inventory, and service contracts.
    • Develops policies and procedures and other written communication for the branch and coordinates the flow of information between Divisions.
    • Prepares the Branch’s operating budget for inclusion in the division’s annual budget requests.
    • Determines best practices, business processes for efficient and effective customer service. 
    • Provides oversight of branch staffing and logistics to ensure effective operations and a safe work environment.

    Travel Required

    Occasional travel - Travel throughout the DC Courts campus and the Court's warehouse in Cheverly, MD

    Supervisory status


    Promotion Potential


  • Help


    Conditions Of Employment

    • A background and security investigation is required.
    • A probationary period of one (1) year must be successfully completed.
    • Motor Vehicle Operator's Permit/Driver's License

    To qualify for this position, you must submit the following:

    1. Resume
    2. Completed Vacancy Questionnaire
    3. Documentation /Proof of Education (e.g. copy of college transcript or degree) 
    4. Professional References
    5. Copy of Driver's License

    All required documentation must be received by the closing date of the announcement.


    MINIMUM QUALIFICATIONS: A bachelor's degree and five (5) years of experience in supply operations, fleet management, and records  management in an office, public service agency, court, or legal environment plus at least two (2) years of experience as a manager.

    The incumbent must have and maintain a valid motor vehicle operator's permit/license. Please submit a copy of your Driver's license with your application.
    Graduation from the Courts’ Management Training Program may substitute for one (1) year of supervisory experience. You must provide documentation of your management training with your application. i.e. copy of certificate.

    Proof of education must be provided with application. 
    *Applicants please be advised that your resume must clearly describe your relevant experience and that you meet the minimum qualifications or you will not be determined qualified for this position. 

    Please note that authorization for the release of your adult criminal record revealing any convictions and forfeitures, and any criminal cases currently pending before the courts are required.  If you are selected for the position, a criminal history records check will be conducted.  


    To qualify based on education, upload copy of your college transcript or degree. The transcript must show the name of the college or university, your name, the list of courses with credit hours, major(s), and grade-point average or class ranking.

    Foreign Education: Education completed outside the United States must have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service or education to meet the above requirements.

    Additional information

    This job is being filled by an alternative hiring process and is not in the competitive Federal civil service.

    Please note there is a mandatory one year probationary period for all non-judicial new employees.

    All required information must be received by the vacancy announcement closing date.

    How You Will Be Evaluated

    Upon receipt of your complete application package, a review of your application will be made to ensure that you meet the basic qualification requirements. Answers submitted in the questionnaire must be supported on your resume.

    Your resume must reflect the relevant experience and that you meet the minimum qualifications or your application will not be considered.
    To preview questions please click here.

    Background checks and security clearance

    Security clearance


    Drug test required


  • Help

    Required Documents

    1. Resume
    2. Completed Vacancy Questionnaire
    3. Documentation /Proof of Education (e.g. copy of college transcript or degree) 
    4. Professional References
    5. Copy of Driver's License

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Help


    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    The District of Columbia Courts is an independent agency of the District of Columbia Government and is not under the authority of the City Mayor or the D. C. Council. DC Courts' appropriation comes directly from Congress. All DC Courts non-judicial employees receive federal benefits for the following programs:  Life Insurance, Retirement Benefits, Health Insurance and Workers Compensation.

    Please click on the following for more information about these benefits:


    The DC Courts leave policy is as follows:

    Annual Leave:  New full-time employees earn four (4) hours of annual leave each two week pay period. After three years of service this increases to six (6)hours every two weeks, and at 15 years it increases to eight(8)hours every two weeks. Most military, federal and District of Columbia government service counts toward the time required to go into the next higher annual leave category. Employees can carry over no more than 240 hours of annual leave into the next leave year.

    Sick Leave is used for personal medical needs, care of a family member, or adoption related purposes. Full-time employees earn four(4)hours of sick leave every two weeks. This leave can be accrued without limit.

    In addition to the federal health plans, the DC Courts offer employees supplemental vision and dental plans as well as commuter transit benefit subsidy, for a maximum of $150 a month. There are 27 pay periods in 2018.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Help

    How to Apply

    To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the vacancy questionnaire. Afterward, click the Submit My Answers button at the end of the process.

    To process your application successfully, DC Courts encourages applicants to use Internet Explorer (IE) 9 or IE 10 since these are web browsers supported by our system.

    Agency contact information

    T. Morris








    District of Columbia Courts
    Moultrie Building
    500 Indiana Avenue, NW
    Washington, District of Columbia 20001
    United States
    Learn more about this agency

    Visit our careers page

    Learn more about what it's like to work at District of Columbia Courts, what the agency does, and about the types of careers this agency offers.


    Next steps

    Once your completed application is received, your qualifications will be evaluated.  The qualified candidates will be referred to the hiring manager for further consideration and possible interview. All applicants will be notified of the final outcome.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/509967200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.