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    Duties

    Summary

    This position is located in the Health Resources and Services Administration's (HRSA), Bureau of Health Workforce (BHW), Division of External Affairs (DEA). The duty location is Rockville, MD.

    For more information about BHW/DEA click the "Learn more about the Agency" Box.

    **Applicants please note: Additional selections may be made across the Department of Health and Human Services through this vacancy announcement.**

    Learn more about this agency

    Responsibilities

    As a Health Communications Specialist, you will plan, implement, and evaluate a variety of health communication and marketing activities designed to impact positive health outcomes.

    Specifically, you will:

    • Support the health communication and information dissemination efforts for assigned programs.
    • Develop communication products such as fact sheets, press releases, questions and answers, program summaries, content for websites, and other digital communication products for a variety of audiences to include grantees and stakeholders.
    • Coordinate and develop long-and short-range communication plans for health communication and marketing activities and campaigns.
    • Develop messages and materials that are valid and consistent with program objectives and are based on communication and marketing best practices and principles.
    • Establish and maintain internal and external partnerships to plan, implement, and evaluate communication and marketing campaigns and activities.

    Travel Required

    Not required

    Supervisory status

    No

    Promotion Potential

    13

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    Requirements

    Conditions Of Employment

    • U. S. Citizenship is required.
    • Males ages 18 through 25 must be registered with the Selective Service.
    • PHS Commissioned Corps applicants must submit current personnel orders.
    • Financial disclosure statement is not required.
    • Recruitment incentives are not authorized.
    • Student loan repayment incentive is not authorized.

    Qualifications

    THESE QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE: 09/13/2018

    To qualify for this GS-12 Health Communications Specialist, your resume must clearly demonstrate that you have one full year of specialized experience comparable in difficulty and responsibility to at least the GS-11 level in the federal service. Examples of qualifying experience include the following types of tasks performed on a regular and recurring basis:
    1. Assisting management in the development of communication strategies by planning, organizing, and implementing communication programs, tactics, and materials;
    2. Assisting in the development and implementation of health communication products that are responsive to the needs of the agency and its audience;
    3. Assisting in conducting educational and outreach efforts; and
    4. Assisting with communicating the organization's message through various digital, print, and social media formats.
    To qualify for this GS-13 Health Communications Specialist, your resume must clearly demonstrate that you have one full year of specialized experience comparable in difficulty and responsibility to at least the GS-12 level in the federal service. Examples of qualifying experience include the following types of tasks performed on a regular and recurring basis:
    1. Planning and implementing health communication and marketing programs and outreach/partnership efforts;
    2. Translating complex information in to plain language messages;
    3. Developing communications materials such as press releases, key messages, talking points, and press roll out plans;
    4. Assisting in the development of content for social media, web, and other digital media; and
    5. Developing comprehensive social media strategies that support overall communications efforts and advance messaging for policy and program announcements.
    Experience refers to paid and unpaid experience, including volunteer work done through National Service Programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.

    Education

    This job does not have an education qualification requirement.

    Additional information

    If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

    HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status or other differences.

    Click here for information on "Federal hiring for individuals with disabilities".

    1. Security and Background Requirements: If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.
    2. E-Verify: HRSA participates in the USCIS Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their social security numbers.
    3. Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
    4. Creditable Service: A newly appointed or reappointed employee may receive service credit for annual leave for prior work experience directly related to the duties of the position being filled. The use of this service credit is at the discretion of the selecting official and must be finalized prior to selectee's entrance on duty. For more information, please click here.
    HRSA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. Telework eligibility may be discussed during the interview process.

    How You Will Be Evaluated

    Once the application process is complete, a review of the resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility. Category rating procedures will be used to rate and rank candidates. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into one of three categories: Best Qualified, Well Qualified or Qualified.

    The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher).

    Career Transition Assistance Program (CTAP)/ Interagency Career Transition Assistance Program (ICTAP): Must be found to be well-qualified to exercise selection priority for this vacancy, displaced Federal employees must be rated at 85.0 or above on the rating criteria for this position. Click here for more information on ICTAP/CTAP.

    Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

    HEALTH COMMUNICATIONS: Knowledge of the practice, methods and techniques of communicating and disseminating health information to influence personal health choices by improving health literacy via written, oral and visual media.

    MESSAGE DEVELOPMENT AND DELIVERY: Uses writing skills and editorial judgment to strategically develop messages for various audiences; and delivers them by evaluating the most appropriate media channel(s) for the particular needs of the target audience.

    TECHNICAL WRITING: Prepares public affairs written documentation to transfer technical information about concepts, situations, products, services, or results to audiences with varying levels of technical knowledge.

    PROJECT MANAGEMENT: Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects and resources, including monitoring and inspecting costs, work, and contractor performance.

    COLLABORATION: Works cooperatively with others, inside and outside the organization, to accomplish objectives to build and maintain mutually beneficial partnerships, leverage information, and achieve results.

    TO PREVIEW THE OCCUPATIONAL ASSESSMENT QUESTIONNAIRE, please click on the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10294571

    Background checks and security clearance

    Drug test required

    No

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    Required Documents

    This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please contact either HRSA's Office of Human Resources at (301) 443-3780 or by email: askhr@hrsa.gov or HRSA's Reasonable Accommodation programs at (301) 443-2538 or by email: RA-Request@hrsa.gov. You must contact the Reasonable Accommodations Program prior to the closing date of this announcement to receive assistance. The decision on granting reasonable accommodation will be made on a case-by-case basis. Hours of operation: Monday through Friday 7:30AM to 4:00PM EST (except Federal holidays).

    Submission of a resume alone is not a complete application. To apply for this position, you must provide a complete online Application Package which includes:

    1. A current Resume - For resume writing guidance, please visit USAJOBS Resources Center or view their video tutorial. If you use your own resume, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that include beginning and ending dates (month/year) for paid and non-paid work experience, including the average number of hours worked per week for each job title listed. You must also ensure that the duties performed are clearly matched to each period of employment. If we cannot determine that you have performed qualifying duties for at least one year, then you may be rated ineligible.
    2. A complete Assessment Questionnaire
    3. Other supporting documents to be submitted with application:
    • If you are a veteran with preference eligibility and you are claiming 5-points veterans' preference, you must submit a copy of your DD-214 (Member 4 Copy), or other proof of eligibility. If you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. Click here for more information on veterans' preference.
    • Personnel Orders: PHS Commissioned Corps Officers must submit a copy of latest personnel orders in lieu of SF-50.
    • If you are currently serving in a pay banded position, please include a copy of your pay band chart with your application.
    • College Transcripts (if the position has a positive education requirement, or you are qualifying on the basis of education).
    For Résumé and Application Tips visit the USAJOBS Resource Center.

    The complete Application Package must be submitted by 11:59 PM (EST) on 09/13/2018.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    https://www.opm.gov/retirement-services/newprospective-employees/

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on 09/13/2018 to receive consideration.

    • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
    • Click the Submit My Answers button to submit your application package.
    • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
    To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

    To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

    Applicants please note: To assist us with an expeditious application review process, please do not submit any of the documentation listed below unless specifically requested in the announcement. The following documents are not required and do not need to be submitted with your resume:
    • Diplomas of any type (When education documents are required, you must submit unofficial transcripts)
    • Letters of Recommendation, Reference, or Congratulations, etc.
    • General training documents or certificates of completed training (Except Contract Specialist positions when requested in the announcement)
    • Any documents with a picture of the applicant (Except medical or nursing licenses when requested in the announcement)
    • Awards documentation including SF-50s for Awards
    • Performance Appraisals (Only CTAP/ ICTAP eligible applicants need to submit their latest performance appraisal)
    • Evaluations of any type
    • Writing Samples
    • OF-306
    • Executive Core Qualifications Statements (ECQs)

    Agency contact information

    AskHR HRSA Helpdesk

    Address

    Health Resources and Services Administration
    5600 Fishers Lane
    Rockville, MD 20857
    US
    Learn more about this agency

    The Health Resources and Services Administration (HRSA), an agency of the U.S. Department of Health and Human Services, is the primary Federal agency for improving access to health care by strengthening the health care workforce, building healthy communities and achieving health equity. HRSA's programs provide health care to people who are geographically isolated, economically or medically vulnerable. For information on the HRSA mission, goals, bureaus and offices, visit https://www.hrsa.gov/index.html.

    Next steps

    Once your online questionnaire is received you will be sent an acknowledgement email that your submission was successful. We will update your status after each key stage in the application process has been completed. You may also check the status of your application through your USAJobs profile. check the status

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/509264400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.