The United States Patent and Trademark Office (USPTO), a progressive organization at the forefront of intellectual property issues around the world, is seeking a high performing professional to join its Senior Executive Team as a Senior Level, Information Technology Expert within the Office of the Deputy Commissioner for Patent Administration, Office of Patent Information Management.Learn more about this agency
The Senior Level Information Technology Expert position is located within the Office of the Deputy Commissioner for Patent Administration, Office of Patent Information Management. The incumbent serves as a recognized technical expert within the USPTO in the field of software design and development related to business process re-engineering of complex patent business processes. In this capacity, the incumbent assists the Associate Commissioner for Patent Information Management by establishing effective relationships with a broad range of patent system stakeholders and eliciting requirements from numerous stakeholders in geographically diverse locations in the development, management, publication and dissemination of structured text and an intelligent management system.
The Incumbent will be responsible for the following:
- Providing expert technical advice to Patents Senior Management and participating in high-level decision-making regarding the Information Technology (IT) infrastructure throughout Patents, supporting the intake of patent applications, patent examination process, publication and dissemination of patent deliverables. A particularly critical area of this effort centers on the adoption of optimal approaches for obtaining structured data for input to the new system which includes expert knowledge of state-of-the-art approaches to document conversion and representation;
- Advising and evaluating requirements for IT procurement solicitations and selecting vendors based on expert judgment of proposals;
- With expert patent business knowledge, facilitates and collaborates with patent stakeholders to elicit, analyze, and define software features and functionality consistent with customer needs, expectations, and constraints;
- Prioritizing and validating requirements and participating in the development of patent business operational concepts;
- Developing change campaigns to champion the adoption of new software products and processes by preparing comprehensive plans which address user concerns by incorporating proven motivational dynamic methods;
- Identifying and communicating tangible business benefits and overseeing the preparation of step-by-step transition guides to ensure successful adoption and implementation of new methodologies. Conducts surveys to determine overall user satisfaction and gauge the extent of user adoption. Establishes and collaborates with a network of user champions and centers of excellence within corporations and law firms to encourage and drive adoption of new patent software solutions;
- Leading a matrix team of USPTO business experts, outreach analysts and marketing specialists to achieve optimal results; and
- Meeting with external stakeholders, gathering feedback, and designing flexible solutions to unite conflicting stakeholder views.
Job family (Series)
Conditions Of Employment
- You must be a U.S. Citizen or National.
- Must be registered for Selective Service, if applicable (www.sss.gov)
- Required to pass a background investigation and fingerprint check
- Your resume and narrative responses must demonstrate the job-related PTQ's.
- Submit a Financial Disclosure Report (SF-278) upon appointment.
You must be a U.S. Citizen or National; required to pass a background investigation and fingerprint check; must be registered for Selective Service, if applicable (www.sss.gov); you will be required to submit a Financial Disclosure Report (SF-278) upon appointment; your resume and narrative responses must demonstrate the job-related PTQ's.
Experience must have been at a sufficiently high level of difficulty to clearly show that the candidate possesses the required professional/technical qualifications set forth below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Professional Technical Qualifications: Applicants must clearly demonstrate in their application materials that they possess technical attributes in the Professional/Technical Qualifications (PTQs). The PTQs for this position are:
- Expert knowledge of state-of-the-art approaches to document conversion and representation, including commercial technical approaches, with an emphasis on XML, and conversion techniques that make use of machine learning.
- Ability to and experience with obtaining stakeholder input and buy-in for changes to business processes; ability to apply process improvement and re-engineering methodologies and principles to conduct process modernization projects.
- Thorough knowledge of patents practice and procedures, as well as appreciable breadth of knowledge in scientific and technical fields, business acumen.
- Excellent oral and written communication skills to effectively present a variety of persuasive briefings to senior management on complex technical issues and direct subordinate staff and to effectively gain acceptance of deliverables with the user community. Experience briefing senior management up to executive level.
This position may include some supervisory and related managerial duties, provided that these duties occupy less than 25 percent of the incumbent's time. This position is an execpted service position.
The minimum educational requirement for this position is a technical degree or the equivalent.
Applicants applying for this position must be a United States Citizen.
If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information
This is a Public Trust position and has a risk level designation of "moderate".
You will be required to submit an OGE 278 Financial Disclosure Form upon appointment.
A relocation and/or recruitment incentive will not be authorized.
Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.
The USPTO participates in E-Verify. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc_1185221678150.shtm
Probationary Period- If selected, you may be required to complete an initial one-year probationary period.
All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
Individuals who have special priority selection rights under the Agency Career Transaction Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) will be eligible if it is determined that they have exceeded the minimum qualifications for the position by attaining a minimum rating of 85 out of 100. Information about CTAP/ICTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: http://www.opm.gov/ctap/index.asp. CTAP/ICTAP documentation requirements are listed in the 'Required Documents' section of this announcement.
All application materials become the property of the United States Patent and Trademark Office.
The Ethics in Government Act of 1978, as amended, requires senior officials in the executive, legislative and judicial branches to file public reports of their finances as well as other interests outside the Government. If selected for this position you will be required to file a Financial Disclosure Report (OGE Form 278). The OGE 278 is available to the public. The primary purpose of disclosure is to assist agencies in identifying potential conflicts of interest between a filer's official duties and the filer's private financial interests and affiliations.
The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO’s Office of Equal Employment Opportunity & Diversity via email (firstname.lastname@example.org) or phone (571-272-8292).
How You Will Be Evaluated
In order to be considered for this position you must demonstrate in your application package that you meet the experience as defined under the "Qualifications" section, answering the Professional Technical Qualifications (PTQs), and submitting a detailed resume that supports your answers to the PTQs.
Your responses to the PTQs and resume will be evaluated by a Human Resources Specialist and/or a subject matter expert. Falsifying your background, education, and/or experience is cause for not hiring you or for changing your scored responses to questions you've answered, which may affect your overall final score. Please note that a complete application is required for consideration. (Please review the "Required Documents" section of this job announcement to see what must be included in a complete application).
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Background checks and security clearance
Drug test required
A complete application consists of:
1) A resume or any other written format you choose to describe your job-related qualifications; optional cover letter: Your resume should indicate your citizenship and should list your educational and work experience. Please Note: Responses to job questions that are not fully supported by the information in your resume may result in adjustments to your rating.
2) Your narrative responses to the Professional Technical Qualification (PTQs.) Do not write "see resume". Input narrative responses when prompted.
3) Transcript(s) - Unofficial copies are acceptable, however, if selected you will be required to furnish official transcripts. It is your responsibility to provide adequate proof that you meet the above educational requirements. Inadequate or illegible information could result in non-qualification and loss of consideration.
Please submit a current SF-50 if you are a Federal Employee. NOTE: Submit only the documents requested. Additional documents will not be reviewed by the rating panel.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Reasonable Accommodation Policy Statement
Federal agencies, including the United States Patent and Trademark Office (USPTO), must provide reasonable accommodation to applicants with disabilities where appropriate. USPTO job applicants requiring reasonable accommodation for any part of the application and hiring process should request accommodation(s) from the USPTO at http://www.uspto.gov/accommodation. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
You must submit your application so that it will be received by the closing date of the announcement. All applications must be submitted online. Please be sure to include the following in your application packet: a resume, narratives describing your experience (specific tasks) and accomplishments against the four Professional Technical Qualifications (PTQs.) Additional documents will not be reviewed by the rating panel. FOR SPECIFIC INFORMATION ABOUT THE ANNOUNCEMENT CALL: Stevie L. Miller at 571-272-4527 TTD#: (800) 828-1120 or Relay System Electronic submission must be received by 11:59pm Eastern time on the closing date of the vacancy announcement. United States Patent and Trademark Office programs are accessible to people with disabilities. This document will be converted to an appropriate alternative form for applicants with disabilities. Requests for this or other assistance and accommodation should be directed to the contact above. VACANCY ANNOUNCEMENT SUPPLEMENTAL INFORMATION ALL QUALIFIED APPLICANTS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-DISQUALIFYING HANDICAP, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR. II. GENERAL INFORMATION
1. Applicants must meet all eligibility requirements by the closing date of the vacancy announcement. 2. Veterans preference is not applicable. 3. If selected, male applicants born after December 31, 1959, must confirm their selective service registration status. Certification forms are available at most Federal agency personnel offices or from the U.S. Office of Personnel Management. 4. Privacy Act requirements (PL 93-579): the application forms prescribed are used to determine qualification for promotion, reassignment, or employment and are authorized under Title 5, USC sections 3302 and 3360. 5. Candidates outside of the PTO who are referred for consideration will be required to complete the Declaration for Federal Employment, OF-306. 6. The Office of Human Resources strongly encourages applicants applying for positions to read the vacancy announcement in its entirety before submitting application materials for this position.
If you have any questions or concerns about the application procedure or processes, please contact the individual listed under 'Contact Information.' Failure to follow instructions in the announcement will result in your application not receiving consideration
Agency contact information
AddressPATENT AND TRADEMARK OFFICE
550 Elizabeth Lane
Alexandria, Virginia 22314
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You will receive a notice generated by the USAJobs System when you have successfully submitted your application. After all application packages have been received, we will review your application and transcript(s) (if you are qualifying based on education) to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and you may be contacted for follow-up supplemental documentation. It is the applicant's responsibility to provide any supplemental documents or information requested by the Office of Human Resources within the allocated time frames. Failure to submit requested documents or information within 5 business days of receiving the request may result in your application not receiving further consideration. You can check the status of your application by logging into USAJobs. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the 'Notification Settings' to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this job announcement.
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Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/509044600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.