This position is located in the National Cemetery Administration, Office of Engagement and Memorial Innovations (EMI) in Washington, DC.. This new office is aligned under the Office of the Under Secretary for Memorial Affairs and reports to the Executive Director, Office of Engagement and Memorial Innovation providing leadership, guidance and direction to all aspects of the Legacy Program, Strategic Communications, Partnerships, Digital Services, and History Program for all of NCA.Learn more about this agency
The Deputy Director, EMI is an integral part of NCA's leadership team and works to formulate, direct, and oversee the management and implementation of key program offices which play a critical role in informing NCA staff, Veterans, stakeholders, and the public of the overwhelming positive activities of today's VA National Cemetery Administration.
- Serves as an advisor to NCA on matters relating to the Legacy Program, Strategic Communications, Outreach and Partnerships, Digital Services, and History Program. Directly supervises managers or team leads who administer these programs.
- Responsible for overseeing the planning, development, and implementation of education and partnership programs online and in the national cemeteries. Education programs include: local, national, and international audiences through visitor orientation, lectures, conferences, school programs, social media, and educational perspectives in exhibitions and programs.
- Directs and is responsible for all aspects of the aforementioned program areas, including planning, evaluation, advisory, training, consultative, and reporting functions for the organization.
- Represents and speaks for the Executive Director, Office of Engagement and Memorial Innovations at a variety of meeting and conferences with authority to commit NCA to public engagement and education programs and courses of action.
- Coordinates the policies, plans, and operational approaches designed to most effectively carry out all aspects of EMI with other organizational elements outside the Department of Veterans Affairs.
- Provides advice, guidance, and support to NCA Central Office, District Offices, and National Cemeteries regarding education, history, legacy, and digital service strategies.
- The incumbent formulates annual and long-term budget requests and implements recommendations regarding budget allocation, staffing, and program implementation.
- Analyzes new or amended legislation, and develops policy covering programs, activities, or functions for the Office of Engagement and Memorial Innovations.
Compressed/Flexible Schedule: Not available
Telework: May be available
Virtual: This is not a virtual position.
Position Description Title/PD#: Supervisory Program Specialist/722197
The full performance level of this position is GS-15.
Relocation Expenses: Not authorized.
Financial Disclosure Report: Required
Occasional travel - You may be expected to travel for this position.
Job family (Series)
Conditions Of Employment
- Subject to a background/security investigation.
- Designated and/or random drug testing may be required.
- Selective Service Registration is required for males born after 12/31/1959.
- You may be required to serve a probationary period.
- You must be a U.S. citizen to apply for this job.
QualificationsTo qualify for this position, applicants must meet all specialized experience and time in grade requirements within 45 days of the closing date of this announcement, 08/13/2018.
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements within 45 days of the closing date of this announcement. For a GS-15 position you must have served 52 weeks at the GS-14. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If your most recent non-award SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one year time-in-grade, as required by the announcement. In this instance, you must provide an additional non-award SF-50 that clearly demonstrates one year time-in-grade.
Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.
Selective Placement Factor (SPF): This position has a selective placement factor. To meet this SPF your experience must reflect
- Demonstrated experience managing formal educational and/or training programs in a government; academic and/or non-profit setting.
Quality Ranking Factors (QRF): Quality ranking factors are Knowledge/Skills/Abilities that are expected to enhance performance in a position. Applicants demonstrating higher proficiency levels with QRFs may be ranked or rated higher than those with lower proficiency levels. Failure to possess a QRF will not eliminate an applicant from consideration solely based on that missing experience.
- Knowledge of and experience managing digital engagement efforts
- Knowledge of and experience in managing public affairs
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: develop and coordinate the implementation of programs and initiatives throughout an organization; administrative and leadership skills,work with the top officials in the resolution of controversial problems that influence the image or character of the Department, analyzing the problem to affect appropriate solutions to a wide range of management and image issues that could affect policy, direction, resource allocations, and services. Formulate annual and long-term budget requests and implement recommendations regarding budget allocation, staffing, and program implementation. Research and analyze related programmatic and administrative issues, apply complex analytical techniques, and develop recommendations for appropriate corrective actions or solutions.
- Administration and Management
- Analysis and Problem Solving
- Critical Thinking
- Lead or Supervise
- Planning and Evaluating
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. The work requires travel necessary to conduct meetings, seminars and site visits. Work is typically performed in an adequately lighted and climate-controlled office.
Selected applicants will be required to complete an online onboarding process.
There is no educational substitution at this grade level.
PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement). Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website: http://www.ed.gov/admins/finaid/accred/index.html. All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This job opportunity announcement may be used to fill additional vacancies.
Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.
If you are unable to apply online view the following link for information regarding an Alternate Application.
How You Will Be Evaluated
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
Background checks and security clearance
Drug test required
To apply for this position, you must provide a complete Application Package which includes:
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
- Cover Letter
- Other Veterans Document
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 08/13/2018 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/10268692.
1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Agency contact information
NCA Human Resources Center
AddressNational Cemetery Administration
810 Vermont Avenue NW
Washington, DC 20420
OUR MISSION: To fulfill President Lincoln's promise "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?
The National Cemetery Administration honors Veterans with final resting places in national shrines and with lasting tributes that commemorate their service to our nation. The National Cemetery Administration will serve all Veterans and their families with the utmost dignity, respect, and compassion. Every national cemetery will be a place that inspires visitors to understand and appreciate the service and sacrifice of our Nation's Veterans. For more information about the National Cemetery Administration, visit http://www.cem.va.gov/.
America's Veterans need you! To find out more, go to http://www.va.gov/jobs/.
THIS VACANCY WILL CLOSE ON 8/13/2018 OR AT MIDNIGHT ON THE DAY THE APPLICANT POOL REACHES 100, WHICHEVER COMES FIRST.
Visit our careers page
Learn more about what it's like to work at Veterans Affairs, National Cemetery Administration, what the agency does, and about the types of careers this agency offers.
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/507242300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.