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    Duties

    Summary

    Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

    The primary purpose of this position is to to serve as the Defense Language Institute English Language Center (DLIELC) / 637th Training Group (TRG) Lead Protocol Officer for the Commandant. The position requires planning, directing, organizing, and exercising control over nonsupervisory employees assigned to DLIELC Protocol Office. -ctd-

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    Responsibilities

    • -ctd- Serve as the subject matter expert for the institute on matters dealing with the visit-related documentations, schedules, conferences, ceremonies, and other social functions of distinguished visitors (DV) both US and foreign, -ctd-
    • -ctd- to the DLIELC. Provides policy guidance and other advisory services to the 637th TRG, 37th Training Wing (TRW), and various organizations involved in both US and foreign DV visits.
    • Plans and provides on-site guidance during various military and civilian ceremonies for visiting dignitaries, military members and other distinguished visitors.
    • Represents Defense Language Institute English Language Center (DLEILC)/ 637 Training Group (TRG) with a variety of installation and functional organizations.
    • Provides custodial control of CCP budget and assists in managing the Commander?s Official Representation Funds and accounts for Special Morale and Welfare (SM-W) expenditures.
    • Performs administrative activities in support of official distinguished visits to DLIELC to include providing place cards, seating charts, invitations, nametags and other requirements in support of official functions.

    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    No

    Promotion Potential

    9

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    Requirements

    Conditions Of Employment

    • U.S. Citizenship Required
    • Males must be registered for Selective Service, see www.sss.gov.
    • PCS will not be authorized.
    • This posn is subject to provisions of the DoD Priority Placement Program
    • Disclosure of Political Appointments
    • Employee must possess skills and demonstrated ability to communicate and interact with colleagues, counterparts in various U.S. government agencies, and representatives of diverse cultures in an effective, harmonious manner.
    • It is highly desired that employee background and experience in Protocol courtesies and customs in dealing with international distinguished visitors.
    • Work occasionally requires travel away from the normal duty station on military or commercial aircraft.
    • Employee must meet the mandatory standards of experience and training. (Bachelors degree in Business Management, Business Administration, Public Administration, Project Management) Highly desired.
    • IAW DoDI 3020-42 this position has been locally or command designated as Mission Essential (ME); needed to ensure the continued operation of mission essential functions of the activity. -ctd-
    • -ctd- Mission Essential personnel may be required to report for duty at normal times when the base is closed or delayed reporting, and remain on duty during phased or early release.

    Qualifications

    Specialized Experience: One year of specialized experience for GS-09 level positions which includes protocol functions and the rules of diplomatic, civil and military precedence, formality and etiquette to plan visits for dignitaries and coordinate visitor reception, billeting , transportation, briefings, ceremonies and official social functions; experience composing necessary correspondence, documentation, checklist, reports and other written material as needed and meeting with key customers and coordinating officials to assess customer satisfaction, explain organization policy and procedures, and resolve problems that arise. This definition of specialized experience is typical of work performed at the GS-07 grade/level position or equivalent in the federal service. NOTE: You must submit a copy of resume

    OR

    Education:
    Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B or J.D. in a field directly related to the position being filled which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. NOTE: You must submit a copy of official transcripts.

    OR

    Combination of Education and Experience:
    A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of official transcripts.

    FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-­grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

    KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

    1. Professional knowledge of a wide variety of Department of Defense, US Government and Foreign National etiquette and protocol requirements to organize, oversee, and advise others on the appropriateness of preparations.

    2. Knowledge of DLIELC/637 TRG, 37 TRW, 502 ABW, 2AF, AETC, USAF, DoD, AFSAT, SCO organizational structure and key personnel to plan and coordinate lodging, transportation, publicity, and mess support for visits by all levels of dignitaries and distinguished visitors.

    3. Knowledge of methods and techniques of fact-finding, analysis and resolution of complex problems and development of concrete action plans to address problems. To include adherence and extensive research of AFIs, DoD directives, and U. S. Codes pertaining to protocol.

    4. Skill in applying basic resource budget and funds management.

    5. Ability to recognize and analyze problems, conduct research on protocol-related matters, apply results, and make appropriate recommendations.

    6. Ability to work independently in planning, organizing, and directing protocol functions for every visit/ event being hosted in the organization. Physical ability to lift at least 25 lbs, stand, and walk to extended periods of time.

    PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

    VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Education

    IF USING EDUCATION TO QUALIFY: You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.

    FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

    Additional information


    You MUST have one or more listed eligibilities (click "Learn more about this agency" button above) to be considered. Eligibility claims must be supported with required documentation submitted with each application package to be considered. "Transfer" and "Reinstatement" or equivalent eligibles must provide their most current SF-50 and the SF-50 reflecting the highest grade held if not reflected on most current/separation SF-50. *Air Force is not responsible for erroneous eligibilities you list or fail to list.

    Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

    Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.

    90-Day Register: This announcement may result in a 90-day register that may be used to fill like vacancies for 90 days after the closing date. Applicants may be referred for consideration as vacancies occur.

    Direct Deposit: All federal employees are required to have direct deposit.

    If you have questions regarding this announcement and have hearing or speech difficulties click here.

    How You Will Be Evaluated

    Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

    The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

    Applicants who meet the requirements for and apply as a non-competitive eligible that meet minimal qualifications and other requirements of this position, will be given consideration as a non-competitive candidate and will be referred unless blocked by an individual with priority/preference. Noncompetitive applicants do not need to respond to the assessment questions with the A through E responses indicating level of experience/training.

    APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.

    Applicants who disqualify themselves will not be evaluated further.

    To apply for this position, you must provide a complete Application Package which includes:
    1. Your Resume (your latest resume will be used to determine your qualifications)

    • If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
    • If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.
    • For qualification determinations your resume must contain hours worked per week and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position.
    2. A complete Application Questionnaire

    3. Additional Required Documents (see Required Documents section below). Ensure all submitted documents contain your full name, address, phone number, and last four digits of your social security number.

    Background checks and security clearance

    Security clearance

    Q - Nonsensitive

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    Required Documents

    The following documents are required and must be provided with your application. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.

    1. Online Application - Questionnaire
    2. Resume - must include beginning and ending month and year for each employment period, hours worked and supervisor
    3. Transcripts - if you are basing your qualifications on education or if the position requires education, you must submit copies of your transcripts
    4. Registration/License - active, current registration/license if applicable for the position
    5. If claiming VRA, VEOA or Veterans' Preference - a copy of your DD Form 214, which must include character of service or a Statement of Service/Proof of Service which must include service dates and character of service. In addition, if claiming 10-point preference and/or 30% Disabled Veteran, you must submit a VA Letter or a disability determination from a branch of the Armed Forces (or documentation of purple heart, if applicable) and a SF 15 (Application for 10-point veteran preference).
    ACTIVE DUTY SERVICE MEMBERS: The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD-214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date of submission. The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD-214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible." Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave.

    OPTIONAL DOCUMENTS:
    Performance Appraisals for Current Federal Civilian Employees
    - Most recent performance appraisals (dated within last 3 years) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. Applicant should not submit an appraisal that does not include this information.
    Awards for Current Federal Civilian Employees - Copies of any award received within the last 3 years.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    https://www.usajobs.gov/Help/working-in-government/benefits/

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    The complete Application Package must be submitted by 11:59 PM (ET) on 07/17/2018

    To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/10252643

    To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.

    If you are unable to apply online, view the following link for information regarding Alternate Application. The Vacancy ID is 10252643

    PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.

    Human Resources WILL NOT modify or change any answers submitted by an applicant.

    Agency contact information

    Total Force Service Center

    Address

    JBSA Lackland AFB
    1720 Patrick Street
    JBSA Lackland AFB, TX 78236
    US
    Learn more about this agency

    The mission of the United States Air Force is to fly, fight and win...in air, space and cyberspace. To achieve that mission, the Air Force has a vision of Global Vigilance, Reach and Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.

    Click here to view the AF Civilian Employment Eligibility Guide:

    • 30 Percent or More Disabled Veterans
    • AF DCIPS
    • AF Internal Employee
    • DoD Transfer (Excluding Air Force)
    • Former Federal Employees (Reinstatement)
    • Interagency Career Transition Assistance Plan
    • Non-Appropriated Fund
    • Non-DoD Transfer
    • People with Disabilities, Schedule A
    • PPP Registered Mil Spouse
    • Veterans Employment Opportunities Act
    • Veterans Recruitment Authority

    Next steps

    Once your application package is received an acknowledgement email will be sent.

    If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility and qualifications for consideration. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

    To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.

    If you do not provide an email address, you are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/504632300. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.