This position is located in the Government Accountability Office's (GAO), Strategic Planning & External Liaison (SPEL) office. SPEL leads GAO’s efforts in strategic foresight and planning, which are key components to the agency’s strategic management framework. SPEL also supports GAO in improving accountability and governance in the U.S. and other countries by providing strategic focus for GAO’s work, building networks and relationships, facilitating innovation and collaboration, and strengthening capacity through sharing knowledge both within GAO and with other public and private sector organizations.Learn more about this agency
The incumbent will develop, oversee, and implement all aspects of the protocol program for the Comptroller General and SPEL Managing Director throughout the planning, coordination, and execution phases of events or visits by high level U.S. and foreign dignitaries.
To learn more about GAO please visit us on the web at http://www.gao.gov/about/index.html
The GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. This position is also being announced under the Agency's Merit Promotion procedures for federal employees and non-competitive appointment eligibles. If you wish to be considered under Merit Promotion or Non-Competitive procedures, you MUST apply under the Merit Promotion announcement GAO-18-SPEL-0301-02MP.
Plans, directs, and implements the arrangement, coordination and execution of protocol services for higher-visibility events for the Comptroller General or SPEL Managing Director, involving federal, state, or local officials, dignitaries from Supreme Audit Institutions, and other high-level officials.
Develops and/or reviews written materials to be distributed as part of official functions and manages SPEL correspondence (using the correspondence tracker) to ensure propriety and consistency with professional norms and international diplomatic protocol.
Develops agendas or itineraries through outreach to internal and external officials in order to fully understand parties’ objectives, the organizational structure of external entities, the rank and station of participants, special accommodations, and interdependencies with other SPEL and GAO functions.
Develops strategy goals, objectives and programs for important international visits, Advisory Board meetings, and other key functions by analyzing and implementing all major aspects of each event from start to finish, including travel, meeting logistics, procurement, and related administrative tasks.
Recommends and participates in the development of policies and procedures to support the protocol function.
Occasional travel - Some travel may be required.
Who May Apply
This job is open to…U.S. Citizens
Questions? This job is open to 1 group.
Job family (Series)
Conditions Of Employment
- U.S. Citizen
- Completion of a satisfactory background investigation.
- Completion of one year probationary period may be required
- Selective Service registration if you are a male born after Dec. 31, 1959
- May be required to submit a financial disclosure statement
All qualification requirements must be met by the closing date of the announcement.
QualificationsApplicants must have one year (52 weeks) of specialized experience at the next lower band level (PT-I), or equivalent to the GS-11 grade level in the Federal service. Specialized experience is defined as executing accepted professional norms, rules and customs of protocol in domestic or international organizations.
NOTE: Positions in GAO are covered under the agency’s performance based compensation system, which is pay banded. This position is classified as a PT-0301, Band II, which is equivalent to the GS-12 level in the federal government.
There is no education requirement for this position.
This is a bargaining unit position.
OPTION FOR ADDITIONAL SELECTIONS: Based on the staffing needs, additional selections may be made through this vacancy announcement.
Travel and relocation expenses will not be paid for by the GAO.
REASONABLE ACCOMMODATION: GAO provides reasonable accommodations to applicants and employees with disabilities. To request accommodation, please email ReasonableAccommodation@gao.gov.
The U.S. Government Accountability Office’s policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.
How You Will Be Evaluated
The questionnaire will assess your qualifications for the job. If you meet all of the qualification requirements, your application will be placed in one of three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans. Please make sure that your responses to the assessment questions are supported in your resume. Follow all instructions carefully as incomplete answers, errors, or omissions may affect your rating. Your rating will be invalid if you fail to include a narrative reply to any assessment question(s) that requires further explanation or your reply is "see resume."
All applicants will be rated based on their responses to the assessment questions, in conjunction with the following Knowledge, Skills and Abilities (KSA’s):
- Skill in planning and executing events, including developing clear goals, prioritizing activities, establishing timelines and milestones, and anticipating risks and contingencies.
- Skill in communicating clearly and effectively both orally and in writing to establish effective working relationships with internal and external stakeholders at all levels to achieve desired outcomes in coordinating activities in accordance with appropriate protocol standards.
- Advance knowledge of analytical and evaluative methods to select and apply appropriate protocol program evaluation and measurement techniques in determining the extent of compliance with rules and regulations issued by the agency.
- Skill in conducting detailed analyses of functions and administrative processes related to protocol activities, social events, transportation, hotel accommodations, and special tours for high level domestic and international dignitaries.
- Skill in project management to conduct studies of protocol work processes in various organizations to identify, analyze and develop policies, processes and procedures.
To preview questions please click here.
Background checks and security clearance
You must provide a complete application package which includes:
- Resume: must be created using the USAJOBS resume builder and show relevant work experience.
- If you are claiming veterans’ preference you must submit adequate proof of active service in the Armed Forces including Member 4 copy of your DD-214, which indicates character of service. To claim 10-point veterans' preference, you must also submit an SF-15 and a letter from the Department of Veterans Affairs verifying the percentage of your disability and preference in hiring. To claim 5-Point veterans' preference, you must submit a Member 4 copy of the DD - 214 or if you are currently active duty and are within 120 days of discharge or release from active duty, you must submit certification of expected discharge or release under honorable conditions with your application. The certification must be an official statement of service from the armed forces command.
- Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent), showing tenure, type of service (competitive/excepted) and the highest grade held.
Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
1. To apply on-line, you must complete and submit an application by accessing the USAJOBS website at http://www.usajobs.gov. To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. Follow the prompts to begin the application process.
2. You will be redirected to the Career Connector website to complete the application process.
3. Click on "Submit" to transmit your complete application package to GAO.
Can I send my application package documents to the agency point-of-contact via email or mail?
Your application package must be submitted online through Career Connector. We are unable to accept mailed or emailed documents.
What is a complete application package?
1. Your resume. This must be created using the USAJOBS resume builder. Resumes created outside USAJOBS (e.g., uploaded resumes) will not be accepted.
2. The assessment questionnaire.
3. The documentation listed in the Required Documents section. You only need to submit the documents listed.
When is the application package due?
It must be received by 11:59 p.m. Eastern Time (ET) on the closing date of the announcement. It is your responsibility to ensure all the documents are received and the information is readable. Your application may not be considered if it doesn't meet the criteria. Requests for extensions will not be granted.
1. Sign into your USAJOBS account.
2. If your application package was successfully transmitted, you will see "Received" beside the position title. Keep in mind, this may take a couple hours because your documents undergo a virus scan.
3. To view your documents or the complete application package received by GAO, select "Application Status." The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
If you have questions about:
• The vacancy announcement or the position: The agency contact is listed at the bottom of the announcement.
• Technical issues with USAJOBS: Please refer to the USAJOBS Help page.
• Technical issues with Career Connector: Please contact CareerConnectorHelp@do.treas.gov.
Agency contact information
441 G Street NW
Washington, District of Columbia 20548
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After the closing date of this announcement, GAO's Human Capital Office will conduct an evaluation of your qualifications by reviewing your assessment questionnaire and resume to complete an analysis. Please be as complete and thorough as possible. If your application is rated "best-qualified," your name will be referred to the selecting official for consideration. At this point you may be contacted for an interview.
If you do not meet the key requirements, and/or basic qualifications or you fail to submit all required application materials, your application will not be considered.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/504177800. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.