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    The General Services Administration is interested in attracting the best talent for our diverse cadre of SES members from within GSA, the Federal government and the private sector. We have streamlined our recruitment process for this position using the resume-based hiring method which will require you to submit the following in order to apply for this position.

    1. An online resume (not to exceed 5 pages, including optional cover letter). Your resume must show possession of the Executive Core Qualifications (ECQs) listed in this announcement but must not address the ECQs through separate narrative responses. Your resume should also corroborate your possession of the Mandatory Technical Competencies listed in this announcement, which you must address separately in a supplemental statement as described in #2 below.

    2. A supplemental statement that separately addresses each of the Mandatory Technical Competencies (MTCs) listed in this announcement (not-to-exceed 1 page for each MTC). YOUR APPLICATION WILL NOT BE CONSIDERED IF YOU FAIL TO SUBMIT THIS SUPPLEMENTAL STATEMENT.

    For complete instructions on the content and format of your application package please see the "Required Documents" section below.

    GSA's Federal Acquisition Service (FAS) is the only civilian agency whose mission is acquisition. As America's Buyer, FAS is focused on leveraging the buying power of the Federal Government and supporting the acquisition workforce by delivering best-in-class contracts, tools, products, services and solutions to federal agencies at the best value for the American people. FAS’s scope is incredibly broad and includes General Supplies and Services, Information Technology, Motor Vehicle Management, Travel, Assisted Acquisition Services, and a host of Online Procurement Tools, including the new Government-wide Common Acquisition Platform.

    The Office of Telecommunications Services is responsible for developing and administering global telecommunications services and solutions in support of worldwide Federal agency missions and functions.  In this capacity, the Director of Telecommunications Services acquires, implements, and manages telecommunications and network acquisition fulfillment, with a focus on modernizing the government's infrastructure, to ensure Federal department/agency requirements are met.

    Learn more about this agency


    • The Director administers and manages policies, procedures, and resources to ensure that Telecommunications Services programs, missions and functions are being carried out in an efficient and effective manner as prescribed by applicable GSA and Federal policies, regulations, and mandates.  The Director independently plans and directs the activities under his/her jurisdiction and works directly with other principal officials of GSA including those in other FAS business lines, other Federal agency officials, Congressional staff , the Office of Management and Budget (primarily OFPP, Federal CIO and eGov Office) and industry representatives to ensure the programs are positioned for success.
    • Furnishes expert technical advice and assistance to the Deputy Assistant Commissioner (DAC) for Category Management, and to the Information Technology Category (ITC) Assistant Commissioner, the Federal Acquisition Service (FAS) Commissioner and Deputy Commissioner concerning existing and evolving or proposed government-wide or GSA-wide policies, procedures, and automated system support pertaining to the Telecommunications Services programs. 
    • Provides strategic and change leadership to ensure that Telecommunications Services’ vision, mission, values, goals and objectives are identified, communicated, and integrated into telecommunications programs and aligned with key national and regional programs within ITC and FAS. 
    • Develops Telecommunications Services’ strategic and tactical plans.  Responsible for planning initiatives to achieve organizational goals and to improve operations, including studies of telecommunication and network services procurement practices in the private sector, as well as state and local governments.  Coordinates within ITC and FAS to ensure that the Telecommunications Services’ goals and objectives are aligned with GSA and FAS long-term goals and performance objectives.  Oversees and evaluates organizational performance to assess results. Continually improves practices to ensure customer expectations are met in a timely cost- effective manner, and to ensure compliance with acquisition rules and regulations. 
    • Serves as the chief spokesperson for Telecommunications Services, communicating and advocating the program's vision and mission to external officials and groups.  Represents the Assistant Commissioner for ITC, and the FAS Commissioner and Deputy Commissioner in executive level meetings with agencies, industry, trade associations, key officials, OMB, Congressional staffs and state/local governments regarding Telecommunications Services. Develops and maintains relationships with key agency and stakeholder executives to ensure telecommunication services goals are aligned with and offerings are meeting the needs of government.
    • Serves as the focal point for all aspects of customer care under normal and emergency conditions.  Provides nationwide project management, program management, and acquisition support to Federal agencies that address their local telecommunications voice, data, and video requirements at the national or enterprise level. 
    • Serves as the primary focal point for Telecommunications Services’ business development, account management, solutions design, and product management activities.  Responsible for assuring the portfolio responds to current and future IT and Telecommunications Services requirements of customers, industry, and government-wide goals. 
    • Manages and controls Telecommunications Services’ fiscal affairs.  Responsible for planning, developing, coordinating and justifying the financial and human resource requirements for the Telecommunications Services and for administering systems for controlling both short and long range objectives.  Responsible for the overall management and direction of telecommunications cost management strategies.  Defines and manages use of data/information as a strategic asset. Serves as business owner for legacy billing systems and provides oversight for those systems. Plans, analyzes, develops requirements, and manages Telecommunications Services’ billing solution(s).   
    • Reviews and evaluates telecommunications policies and issues arising from Congress, OMB, GAO, FCC, State regulatory commissions, and industry.
    • Responsible for the provision of guidance, direction, oversight, and policies that ensure efficient and consistent delivery of regional services to Federal agencies.  Responsible for nationwide and worldwide planning, requirements analysis, acquisition support, and large-scale program and project management.  Ensures a consistent interpretation and implementation of the program contracts nationwide.   

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    All qualified applicants with U.S. Citizenship.
    You must apply online to be considered for this vacancy. Please review this announcement in its entirety for specific information on how to apply.

    Questions? This job is open to 2 groups.

  • Job family (Series)

    0340 Program Management

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    Conditions Of Employment

    • Resume-based hiring method.
    • Resume must not exceed 5 pages, including optional cover letter.
    • All application materials must be received by the closing date.
    • Veterans preference is not applicable to the SES
    • Applicants must be U.S. Citizens.
    • Apply online (See 'How to Apply' section.)


    • This position is a critical-sensitive national security position and appointment requires that you undergo a single scope background investigation and that the GSA security office grant you a Top Secret national security clearance. Applicants do not need this level of clearance in order to apply. If you are not a GSA employee, the security office must grant the clearance before you are appointed to this position unless a pre-appointment waiver of this requirement is approved.
    • If tentatively selected, you will be required to submit a Declaration for Federal Employment.
    • Male applicants born after December 31, 1959 will be required to complete a certification document confirming their selective service status.
    • Persons selected for their initial appointment to an SES position must have their executive qualifications approved by the Office of Personnel Management before being appointed to the position.
    • If selected, you will be required to serve a one-year probationary period unless you have previously successfully completed a one-year probationary period in the Senior Executive Service.
    • Veteran's preference does not apply to positions in the Senior Executive Service.
    • If selected, you must file a Public Financial Disclosure Report (OGE Form 278) upon appointment in accordance with the Ethics in Government Act of 1978.
    • This position has been designated under Executive Order 12564 as being subject to random drug screening. If tentatively selected for this position, you may be required to submit to a urinalysis screen for illegal drugs prior to appointment. Appointment will be contingent upon your receiving a negative test result.


    All applicants must meet the Mandatory Technical and Executive Core Qualification requirements listed below to be eligible for consideration. Eligibility will be based on a clear demonstration that the applicant's training and experience are of the scope, quality and level of responsibility sufficient to successfully perform the duties and responsibilities of this executive position.

    Your resume must show possession of the Executive Core Qualifications (ECQs) listed below but must not address the ECQs through separate narrative responses.

    You must submit a supplemental statement that separately addresses each of the Mandatory Technical Competencies (MTCs) listed below.  Your resume should also corroborate your possession of the MTCs. Your application will not be considered if you fail to submit this supplemental statement.

    Please see the "Required Documents" section below for complete instructions on the content and format of your application package.


    1. Ability to effectively lead large-scale information technology and telecommunications services organizations. Prior experience must include leadership in the strategic design and/or acquisition of complex, state-of-the-art networks and telecommunications solutions as well as financial management and operations experience.
    2. Demonstrated experience in the principles of category management, including: optimizing contract vehicles for acquiring services, managing data collection and analysis, leveraging supplier relationships, maximizing customer relationships, and establishing and managing communities of practice.


    1.  Leading Change - This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

    2.  Leading People - This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

    3.  Results Driven - This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

    4.  Business Acumen - This core qualification involves the ability to manage human, financial, and information resources strategically.

    5.  Building Coalitions - This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

    For guidance on how to address the ECQ's in the context of your resume, please refer to page 29 of the "Guide to SES Qualifications" at: http://www.opm.gov/ses/references/GuidetoSESQuals_2012.pdf.


    Additional information


    Federal Acquisition Service
    Office of Information Technology Category
    Deputy Assistant Commissioner for Category Management
    Office of Telecommunications Services
    Washington, DC

    The 1993 Hatch Act Reform Amendments prohibit oral and written political recommendations for Federal jobs.

    TELEWORK:  GSA supports the use of telework as a way to help attract and keep talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.  Telework by Federal employees also reduces energy use, greenhouse gas emissions, and traffic congestion.  At the discretion of the supervisor this position may be designated as telework eligible.

    NOTICE REGARDING SALARY: Current SES members whose salary equals or exceeds the maximum advertised salary for this vacancy ($174,500), will not lose pay if appointed to this position.


    How You Will Be Evaluated

    An SES review panel will evaluate your resume based on the quality and extent of your total accomplishments, experience, and education. Applicants determined to be highly qualified may undergo an interview, other assessments and a reference check and may be required to provide a writing sample, work plan or other written product. If selected, you must be certified by an Office of Personnel Management (OPM) Qualifications Review Board (QRB), unless you are a current career SES member, former career SES member with SES career reinstatement eligibility, or have successfully completed an OPM-approved SES Candidate Development Program (SES CDP). You must receive QRB certification before you can be appointed to this position.
    To preview questions please click here.

    Background checks and security clearance

    Security clearance

    Top Secret

    Drug test required


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    Required Documents

    Please review the following information to determine which documents you must submit in order to complete your application.

    All applicants must submit a resume (not to exceed 5 pages, including optional cover letter) which demonstrates your experience, accomplishments, training, education and awards, indicating possession of the Executive Core Qualifications (ECQs) listed in this announcement. But​, ​your resume must not address the ECQs in separate narrative responses. Your resume should corroborate your possession of the Mandatory Technical Competencies (MTCs) listed in this announcement, which you must address separately in a supplemental statement as described below.

    Information beyond the five page resume and the supplemental MTC statement will not be evaluated. Therefore, p​lease do not submit letters of recommendation, award certificates, diplomas, college transcripts, training certificates (except certificates of completion from an OPM-approved SES Candidate Development Program - SES CDP), or any other documents not specifically requested in the "Required Documents" section. Any awards, training, or education you wish to highlight should simply be listed in your resume.

    In addition, please do not submit: (1) the Optional Application for Federal Employment (OF-612) in lieu of a resume, or (2) separate narrative responses to address the ECQs.

    All applicants must submit a supplemental statement that separately addresses each of the MTCs listed in this announcement. Your supplemental statement must be restricted to no more than one page for each MTC. Information beyond one page for each MTC will not be evaluated. YOUR APPLICATION WILL NOT BE CONSIDERED IF YOU FAIL TO SUBMIT THIS SUPPLEMENTAL STATEMENT.

    SES NON-COMPETITVE APPLICANTS: Proof of SES non-competitive eligibility is required. Proof consists of:

    (1) an SF-50 showing your status as a:

    (a) current Career SES appointee,
    (b) former Career SES appointee with career SES reinstatement eligibility, or
    (c) current or reinstatement eligible Career SES-equivalent executive who is/was employed in a Federal government agency that has an interchange agreement with the Office of Personnel Management (OPM) allowing for movement between the agency’s SES-equivalent personnel system and the SES. NOTE: This applies only to current or reinstatement eligible Career SES-equivalent executives of the Government Accountability Office, the Transportation Security Administration, or the Office of the Inspector General of the United States Postal Service.


    (2) a certificate of completion from an OPM-approved SES Candidate Development Program (SES CDP). NOTE: This applies only if your ECQ's have been approved by an OPM Qualifications Review Board (QRB) through the SES CDP.

    These documents may be used to determine your eligibility to be considered under this announcement. Non-Competitive applicants must submit a complete application package as noted above. The agency has the option of considering you non-competitively or including you in the competitive process. YOU WILL NOT RECEIVE NON-COMPETITVE CONSIDERATION IF YOU FAIL TO SUBMIT PROOF OF NON-COMPETITVE ELIGIBILITY.

    CURRENT CIVIL SERVICE EMPLOYEE APPLICANTS: You must submit an SF-50 that shows your current position title, series, grade and rate of basic pay as well as Tenure Group. This document may be used to determine your eligibility to be considered under this announcement.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.


    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    GSA is only accepting online applications for this position.

    Your complete application package must be submitted by 11:59 pm (Eastern) on the closing date in order for you to be considered. Errors or omissions may result in your application package not being considered for this vacancy.

    Note: The system has a navigation bar at the top of each screen. Proceed through each step, providing any required information and documents until you reach the "Application Review" screen where you must select the "Submit Application" button at the bottom of the page. To make any changes or edits prior to the closing deadline of the announcement be sure to navigate back through the steps and select the "Submit" button on the "Application Review" screen. A more detailed description of the online process is provided below.

    1. To begin, click "Apply Online" to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume. Please note: Your resume (not-to-exceed 5 pages, including an optional cover letter), should show possession of the Executive Core Qualifications listed in this announcement. Your resume should also corroborate your possession of the Mandatory Technical Competencies (MTCs) listed in this announcement, which you must address separately in a supplemental statement as described in the “Required Documents” section (below).

    2. Once you have completed this step, select "Apply for this Position Now!"

    3. Complete your personal information within GSAjobs. Once you’ve been redirected to GSA’s automated system, follow the prompts to create, review, or update your personal information.

    4. Respond to all of the vacancy specific questions.

    5. Submit any required documents. A "Vacancy Documents" page is automatically displayed by the GSAjobs system. Though other documents will be listed, the only documents that should be submitted via this page are your Mandatory Technical Competencies Statement, proof of SES non-competitive eligibility (if applicable), and proof of current Civil Service employment status (if applicable). Review the “Required Documents” section (below) for further information on the Mandatory Technical Competencies Statement, proof of SES non-competitive eligibility, and proof of current Civil Service employment status. You must choose one or more of the following options to submit your document(s): (a) Upload (from your computer), (b) USAJOBS, or (c) FAX. We strongly recommend you read the "Fax Instructions" provided on the Document Manager page prior to printing the Fax Cover Sheet and faxing your information.

    6. Click the "Submit” button. Finally, you'll receive an 'Application Review' page which allows you to review the information that will be submitted. Then, YOU MUST CLICK THE “SUBMIT” BUTTON to complete and submit your application package.

    7. Confirmation Page. Once you submit your application, you will be forwarded to the "Confirmation Page" where you can download all or part of your application, return to USAJOBS or to GSA's dashboard.

    Note: If you cannot complete any part of the application process listed above, contact the Human Resources Office/representative listed on the announcement prior to the announcement deadline for instructions on how to proceed. Be sure to receive prior HR approval to deviate from these instructions so that your application package will be considered.

    Applicants who fail to submit all required information will not receive further consideration for this position.

    Agency contact information

    Teresa Oliver


    (202) 295-7569






    GSA, Federal Acquisition Service
    General Services Administration
    Washington, District of Columbia 00000
    United States
    Learn more about this agency

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    Learn more about what it's like to work at Federal Acquisition Service, what the agency does, and about the types of careers this agency offers.


    Next steps

    An evaluation of your qualifications will be conducted. The most highly qualified candidates will be referred to the hiring manager for further consideration. You will be notified of the outcome.

    If you have any questions regarding the status of your application package, please submit your question(s) via e-mail to teresa.oliver@gsa.gov. Please be sure to reference the announcement number (18110090) in the subject area of your email.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/504097600. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.