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    Duties

    Summary

    The incumbent is a recognized subject matter expert and provides leadership for highly complex and challenging communication activities under the minimal direction of a manager or executive. Acts as a principal specialist to develop, execute, and improve an overarching communication strategy.

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    Responsibilities

    The incumbent is a recognized subject matter expert and provides leadership for highly complex and challenging communication activities under the minimal direction of a manager or executive. Acts as a principal specialist to develop, execute, and improve an overarching communication strategy. S/he utilizes established and innovative approaches, methodologies, and/or techniques to achieve both short and long term organizational goals. Identifies and resolves communication issues; and recommends solutions to address communication issues. The incumbent creates and manages the organizational communications framework, which establishes clear roles and responsibilities for program staff. Writes, edits, and coordinates comprehensive communications products. The incumbent also advises junior communications staff to facilitate efficient and effective execution of the program.

    The incumbent develops, promotes, and executes organizational strategic plans, annual reports, and other publications for new programs, transformational efforts, organizational initiatives, and other policy or confidential matters to ensure the projects progress in a timely manner and in accordance with supervisor's guidance. S/he collaborates with all levels of management and program sponsors/owners to analyze and extract pertinent data from various sources within and outside the organization. Information covers a broad range of substantive issues, which are delicate, sensitive and often controversial in nature. The incumbent evaluates the environment to determine what organization members and external stakeholders want to know, need to know, and how they prefer to receive information.

    The incumbent oversees the design, development, and implementation of coordinated marketing communication strategies/plans and outreach efforts to achieve both short and long term goals. Working alongside senior level managers. executives, and other technical experts/specialists as designated by management, the incumbent develops communication programs and appropriate marketing strategies to increase the visibility of AIR and to strengthen messaging among various targeted external and internal audiences and constituencies. Utilizes principles, tools, and techniques for applying technology (i.e. text, audio, graphics, or other media) to create and convey messages, presentations, and other various communication channels.

    The incumbent develops the plan and schedule of strategic and tactical communications activities built around existing program milestones and events. The incumbent develops strategies that leverage the best medium and content for important issues concerning key audiences, offering a wide range of products that support the information needs of a variety of audiences, build support, buy-in, and counter resistance. Prepares content for and coordinates communication events, and creates or reviews communication material content to ensure clarity and consistency of messaging.

    The incumbent assists internal managers with methods to enhance two-way communication between employees and management which encourages honest and meaningful exchange of idea and other information intended to achieve organization objective. Incumbent provides coaching, feedback and/or training to develop communication skills including presentation development and delivery, environmental assessments, strategy development and implementation for a selected individual or individuals.

    Travel Required

    Occasional travel - The job may require travel from time- to-time, but not on a regular basis. The travel may be for training or other work-related duties.

    Supervisory status

    No

    Promotion Potential

    NA

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    Requirements

    Conditions Of Employment

    • US Citizenship is required.
    • Selective Service Registration is required for males born after 12/31/1959.

    Qualifications

    To qualify for this position you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV I, FG/GS 13 in the Federal Service. Specialized experience developing communication plans. Experience analyzing and extracting data from sources within and outside of the organization. Experience in writing, editing and coordinating various methods of communications (i.e. executive speeches, newsletter, talking points, websites, reports, etc.) for senior executives.

    Qualifications must be met by the closing date of this vacancy announcement.

    Education

    Preview Job Questionnaire

    Make sure your Resume includes detailed information to support your qualifications and answers to the job questionnaire.

    Additional information

    We may use this vacancy to fill other similar vacant positions.
    Position may be subject to a background investigation.
    A one-year probationary period may be required.
    The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies.

    Salaries with locality; location is negotiable upon selection.

    Washington, DC (28.22%) $82,572 - $127,856

    Des Moines, WA (25.11%) $80,495 - $124,755

    Fort Worth, TX (23.40%) $79,394 - $123,050

    KSAs:

    As a part of the Federal-Wide Hiring Reform Initiative, the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

    In lieu of providing a KSA narrative response in the text box listed below each [insert KSA section name here], in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided.

    Statement for External Announcements

    You may also be considered for this vacancy based on eligibility under the 30% or More Disabled Veteran Program, Veterans' Recruitment Appointment, and Persons with Disabilities/Persons with Targeted Disabilities. To be considered for one of these special hiring authorities, you must identify your eligibility in your questionnaire in the Applicant-Preferred Conditions of Employment section. In addition, you must submit documentation that provides evidence of eligibility as indicated in the Required Documents section of the announcement.

    How You Will Be Evaluated for External Announcements:

    Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the [i.e. Knowledge, Skills and Abilities (KSA); Demonstrated Abilities; or Other Factors] listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or priority grouping and referred to the selecting official for consideration.


    This is not a bargaining unit position.

    Links to Important Information: Locality Pay , COLA

    How You Will Be Evaluated



    IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

    Background checks and security clearance

    Drug test required

    No

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    Required Documents



    All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

    If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.

    Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    http://www.faa.gov/jobs/working_here/benefits/

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    You must apply online to receive consideration. Your application must have a status of "Received" by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must have a status of "Received" each time a referral list is created in order to receive consideration for positions associated with register.

    IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.

    We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

    Please ensure EACH work history includes ALL of the following information:

    • Job Title (include series and grade if Federal Job)
    • Duties (be specific in describing your duties)
    • Employer's name and address
    • Supervisor name and phone number
    • Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008)
    • Full-time or part-time status (include hours worked per week)
    • Salary

    Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

    You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.

    Agency contact information

    Catherine Miller

    Phone

    781-238-7287

    Fax

    781-238-7283

    Email

    catherine.miller@faa.gov

    Address

    Federal Aviation Administration
    New England Region
    1200 District Ave
    Burlington, MA 03108
    US
    Learn more about this agency

    The Department of Transportation (DOT) is ranked #4 in the 2017 best places to work in the Federal Government!

    Visit our careers page

    Learn more about what it's like to work at Federal Aviation Administration, what the agency does, and about the types of careers this agency offers.

    http://www.faa.gov/jobs/

    Next steps

    Candidates for FAA positions are evaluated using our Automated Vacancy Information Access Tool for Online Referral (AVIATOR) system. AVIATOR compares your skills and experience as described in your application with the requirements of the position. If you are found to be an eligible, highly-qualified candidate, you will be referred to the selecting official for further consideration. (In some cases, individuals with priority for special consideration must be considered and selected before other candidates.) Whether or not you are contacted for an interview depends upon the location of the position and the judgment of the selecting official.

    Important - If you make any change to your application, you must resubmit it. If you change your application and do not resubmit it, your changes will not be considered part of your application package, and your previous application will be considered.

    All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/499846400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.