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    The Housekeeping Aid performs a full range of light and heavy cleaning duties and routine housekeeping duties. Duties include cleaning wards, patient rooms, storerooms, offices, corridors, restrooms, shower rooms, and other areas. Housekeeping Aids sweep, mop, scrub (machine) floors, vacuum carpets and upholstered furniture, empty waste baskets, clean light globes and Venetian blinds, wash walls, windows and ceilings by climbing small ladders, refill toilet tissue and tower dispensers and move furniture. Housekeeping Aids carry out assignments with a minimum of supervision.


    Special Employment Consideration:  VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact on the last page of the JOA for information on how to apply under this appointment authority via the Selective Placement Coordinator.


    For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.


    Learn more about this agency


    The Housekeeping Aid performs a full range of light and heavy cleaning duties and routine housekeeping duties.  Duties include but are not limited to;

    • Able to perform repetitive tasks in maintaining an assigned area of the medical center in a sanitary, orderly and attractive condition.
    • Adheres to all FMS safety, ergonomic, MVO, Industrial Hygiene, and Infection Control requirements applicable to their assignment, established in the current edition of Medical Center Directives, the FMS Procedure Manual, and FMS specific memorandums.
    • Care is required to avoid serious injury when working on ladders and using equipment.
    • Cleans floors using power scrubbers and buffers; washes walls using micro fiber pads and vacuums with heavy industrial type vacuum cleaners.
    • Cleans rooms associated with a medical center such as restrooms, patient rooms, exam rooms, offices, recreation rooms, etc.
    • Collects, transports and disposes of normal hospital wastes, regulated medical waste (infectious waste) and when necessary hazardous wastes.
    • Communicates with customers in a courteous, tactful, and helpful manner and is responsive to the customer's needs.
    • Demonstrates participation and knowledge in the facility's Compliance and Business Integrity Program to prevent violations of the law as well as maintaining high ethical standards.
    • Demonstrates the ability to adjust to change or work pressure in a pleasant and constructive manner.
    • Exercises extreme care in the safe operation of heavy equipment.
    • Identifies the customer's situation properly and performs the tasks required to resolve the customer's questions/issues accurately and in a timely manner. 
    • Keeps all equipment clean and in a presentable condition, and report to his/her supervisor any equipment in need of repairs or higher level maintenance.
    • Knowledgeable in the required housekeeping, sanitation, and waste management techniques and procedures.
    • Listens to customer feedback, positive and/or negative, and acts to resolve matters/situations within his/her control.
    • Operates other equipment such as a trash compacter, Sanipak, cardboard bailer, plastic bailer, high lifts and other equipment that the incumbent has been trained on.
    • Performs carpet cleaning tasks such as to spot clean, vacuum and shampoo carpets as well as upholstered furniture.
    • Professional relationships are courteous and cooperative in nature with supervisors, co-workers, and others in the organization and, overall, contribute to the effective operations of the workplace and the development of a collaborative working relationship.
    • Protects electronic and printed files containing sensitive information.
    • Protects the data from unauthorized release or from loss, alteration, or unauthorized deletion.
      Provides verbal and/or written information in a timely manner to customers, which is thorough and correct, using clear and precise communication methods to ensure customers understand.
    • Questions/issues not within the employee's control are referred in a timely manner to appropriate staff able to assist with the situation.
    • Receives specific instructions for each new task and is usually not required to use judgment, since their work is scheduled for them and checked upon completion.
    • Responds to customer requests for assistance promptly and in a friendly and professional manner.
    • Responsible for keys and phones or pagers on assignment.
    • Uses equipment tags, safety and caution signs properly. Incumbent utilizes proper body mechanics when lifting or carrying objects.
    • Works under the general direction of the Supervisory Housekeeping Aid or Work Leader who inspects work assigned daily, weekly or provides written schedules for periodic work to be performed. 

    Work Schedule: Various shifts, but core Medical Center hours are Monday - Friday, 8:00 am - 4:30 pm.

    Position Description Title/PD#: Housekeeping Aid / PD 60301-A (This is a Bargaining Unit Position)

    Travel Required

    Not required

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    Veteran's Preference Eligibles Only

    Questions? This job is open to 2 groups.

  • Job family (Series)

    3566 Custodial Working

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    Conditions Of Employment

    • You must be a U.S. citizen to apply for this job.
    • Subject to a background/suitability investigation.
    • Selective Service Registration is required for males born after 12/31/1959.
    • Subject to a physical exam.

    PHYSICAL EFFORT/REQUIREMENTS:  Duties require constant physical effort, such as standing, walking, bending, kneeling, pushing and pulling of various carts, climbing ladders and stairs, lifting light weight items (10-20 Lbs.) on a continuous basis (8 hours a day) and heavier weight items, ranging from 21-50 lbs on a occasional basis (less than 1 hour per day). Incumbent must be able to operate and transport heavy equipment such as floor scrubbers, linen carts, trash carts, dollies, etc., on a daily recurring basis. Carts and equipment may weigh in excess of 300 lbs.

    WORKING CONDITIONS: WORKING CONDITIONS:  Generally works indoors, in air conditioned office and clinical space; Incumbent may be exposed to pungent odors, caustic or hazardous materials, as well as, infectious or contaminated materials on a ongoing and recurring basis. All areas worked within the medical center are adequately ventilated.  May be required to accomplish certain outside housekeeping tasks or travel between buildings during any type of weather, ranging from summer heat to severe winter conditions.


    Your background must demonstrate experience in a variety of cleaning duties, such as sweeping, mopping, and waxing floors; cleaning surfaces such as light fixtures, venetian blinds, and countertops; and cleaning restroom facilities including toilets, baths, and sinks.

    EXPERIENCE:  A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume or OF-612. Applicants will be rated in accordance with the OPM Qualification Standard Handbook X-118C ( www.opm.gov/qualifications/x-118c ).

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).  Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.  You will receive credit for all qualifying experience, including volunteer experience.

    SCREEN-OUT ELEMENT:  Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire.  Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated.  The potential eligibles are then rated against the remainder of the questions.  The screen-out element for this position is Ability to do the work of a Housekeeping Aid without more than normal supervision.

    JOB ELEMENTS:  Those who meet the minimum level of experience and training for the screen-out element will then be evaluated in each of the following job elements:

    1.  Knowledge of work practices.
    2.  Ability to interpret instructions, specification, etc. (other than blueprinting reading).
    3.  Ability to use and maintain tools and equipment.
    4.  Knowledge of safety requirements.


    Additional information

    The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website.

    This job opportunity announcement may be used to fill additional vacancies.

    How You Will Be Evaluated


    Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

    Background checks and security clearance

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    Required Documents

    All applicants are required to submit the following supporting document type(s):

    Applicants may also submit the following supporting document type(s),which may not be required for all applicants:

       ·Cover Letter
       ·Other Veterans Document

    Please use this checklist to ensure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees).  You will not be contacted for additional information.

    Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), or 10pt (CP/CPS, XPP, XP), or for Sole Survivor Preference (SSP), on the Occupational Questionnaire in the section(s) provided. A legible copy of your DD214(s) indicating character of service, disability certification, SF-15 (if claiming 10 pt. preference) or if you are currently serving on active duty and expected to be released or discharged within 120 days; documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), or dates of impending separation.  Documentation is required for eligibility verification.


    Faxing Applications or Supporting Documents: You are encouraged to apply online.  Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options.  The Vacancy ID of the job opportunity announcement is 1999878.

    NOTE:  If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: http://www.vacareers.va.gov/why-choose-va/benefits/index.asp.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    All applicants are encouraged to apply online.

    To apply for this position, you must complete the View Occupational QuestionnaireView Occupational Questionnaire and submit the documentation specified in the Required Documents section below.

    The complete application package must be submitted by 11:59 PM (EST) on Friday, September 01, 2017 to receive consideration.

    1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

    2. Click Submit My Answers to submit your application package. 

    NOTE:  It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. 

    To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.

    To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

    Agency contact information

    Christine Cline


    VHA Boise VAMC
    Department of Veterans Affairs
    VA Medical Center
    500 West Fort Street
    Boise, ID 83702
    Learn more about this agency

    Vacancy Identification Number (VIN): 1999878

    The Boise VA Medical Center is recruiting for 1 (one) Housekeeping Aid in Facilities Management Service.


    OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

    Next steps

    After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.  During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly.  After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service.  Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview.  All referred applicants receive a final notification once a selection decision has been made.


    You may also check the status of your application at any time by logging onto your USAJobs account and clicking on "Application Status." For a more detailed update of your status, click on "more information." Information regarding applicant notification points can be found in the USAJobs Resource Center.



Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/476990000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.