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    Summary

    The VA Black Hills Health Care System (VA BHHCS) is located in the beautiful Black Hills of Western South Dakota. South Dakota has No State Income Tax, has been named one of the Happiest and Safest States in the nation, is home to Top Ten Scenic Drives and Top Ten National Forests, features an Outdoor Life's Top City for Outdoor Enthusiasts and hosts the legendary annual Sturgis Motorcycle Rally.

    VA BHHCS is where we live and work in rural small town settings, only minutes from Rapid City's shopping, dining, cultural, and entertainment venues. We offer rich history, including Mammoths and Prehistoric Civilizations, the 7th Cavalry, Deadwood, and Mount Rushmore. The Black Hills experiences more sunny days than Miami or Honolulu, ensuring year round outdoor recreation. Hiking, fishing, rock climbing, canoeing, water skiing, golf, snowmobiling, hunting, camping, downhill and cross country skiing, motorcycling--the opportunities are endless. The Black Hills includes stunning landscapes such as Harney Peak, Bear Butte, the Badlands and the Needles Highway. When it's time for civilization, you'll find the Black Hills hosting local and national theatre groups, movie companies, national pow wow competitions, international dance troupes, symphony orchestras, and a variety of entertainers. Sports enthusiasts will find auto races, college sports, semi-pro hockey, and some of the best in rodeo. 

    We are currently seeking a dynamic leader for our Program Support  Assistant (OA) position.    VA BHHCS is a multi-campus health care system, with approximately 1100 employees, providing primary care, acute medicine, surgery, behavioral health, nursing home and domiciliary care from medical centers located at Fort Meade and Hot Springs, South Dakota as well as a staffed Community Based Outreach Clinic in Rapid City and numerous contracted and staffed clinics in Western South Dakota, Northern Nebraska and Eastern Wyoming.

    Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u),  Contact the Agency Contact on the last page of the JOA for information on how to apply under this appointment authority via the Selective Placement Coordinator.

    For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

    Learn more about this agency

    Responsibilities

    This position is located in the Education Service, VA Black Hills Health Care System, and reports to the Director of Education/DLO. The incumbent provides program support and coordination for the Graduate Medical Education (GME) program.  Major Duties include but not limited to, Performs administrative and coordination duties for the Graduate Medical Education program. This requires a thorough knowledge of all education functions and of the GME program.  Gathers, compiles and analyzes required information for the GME staff in connection with projects on which he/she is working. Acts as a liaison providing accurate advice on programs, procedures, reports, requirements and other matters necessary to implement the GME program policies, directives and instruction.  Receives, schedules, refers, and contacts members of the staff and persons outside the agency ranging from other educational entities to the general public.  Receives telephone calls and visitors, referring them to staff members as appropriate, personally handling many requests for information.  Processes incoming and outgoing Graduate Medical Education program materials including correspondence, reports, memoranda, and other forms of written communication.  Prepares recurring reports.   Develops standard or form letters and replies to inquiries. Compiles necessary information from various sources as requested for inclusion in organizational reports.  Distributes mail to assigned education staff. Provides program support functions for the Graduate Medical Education program.  This includes such support work as collection, completion, and/or tracking of data and program information. Coordinates conferences/meetings/events sponsored by the Graduate Medical Education program making necessary arrangements for conference rooms, materials, refreshments, etc.  Compiles materials for the conference/meeting/event, notifies participants of topics, and provides all logistical support for successful event. 

    Serves as recorder as needed for meetings. Arranges the logistics for routine and special meetings. Transcribes notes, distributes minutes and independently notes and initiates follow-up on necessary action arising from these meetings.  

    Work Schedule: Part time 20 hours a week 40 hours a Pay Period.  Tour of Duty is Mon and Tue 7:30am-4:00pm and Wed 7:00am-11:30am

    Work Location: Fort Meade, SD, VA Black Hills Health Care System

    Position Description Title/PD#: Program Support Assistant (OA), 202410

    NOTE: This is a TERM appointment not-to-exceed 3 years. Term appointments are non-status, nonpermanent appointments of limited duration (more than 1 year but no more than 4 total). Term employees are eligible to earn leave and generally have the same benefits as permanent employees including health and life insurance, within-grade increases and Federal Employees Retirement System and Thrift Savings Plan coverage. Term appointments may be extended without further competition (up to the 4 year maximum). The appointment to a Term position does not confer eligibility for promotion or reassignment to other positions or the ability to be non-competitively converted to permanent employment. 

    Travel Required

    Occasional travel - Travel may be required on occasion to other sites

    Supervisory status

    No

    Who May Apply

    This job is open to…

    Status Candidates (Merit Promotion and VEOA Eligibles)

    Questions? This job is open to 2 groups.

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    Requirements

    Conditions Of Employment

    • You must be a U.S. citizen to apply for this job.
    • Subject to a background/suitability investigation.
    • Designated and/or random drug testing may be required.
    • Must submit all required documents.
    • Selective Service Registration is required for males born after 12/31/1959.

    Physical Requirements:

    The work is sedentary.  Typically, the employee may sit comfortably to do the work.  However, there may be some walking standing, bending, and carrying of light items like papers or books.  No special physical demands are required to perform the work. 

    Time-in-grade: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-05 position you must have served 52 weeks at the GS-04 level.

    Qualifications

    To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

    Typing Proficiency: This position requires the ability to type 40 WPM.

    Specialized Experience: You must have one (1) year of specialized experience that equipped you with the particular knowledge, skills and abilities to perform the duties of Program Support Assistant successfully that is equivalent to the next lower grade level in Federal service.  General experience would include but not be limited to: routine clerical, typing, copying, filing, and electronic record maintenance; ensures correct format, grammar, spelling, punctuation, appearance, and assembles reports and correspondence. 

    OR

    Education - Successful completed four (4) years above high school in any field. This education must have been obtained in an accredited business, secretarial or technical school, community college, junior college, college or university. Transcript must be submitted with your application if you are basing all or part of your qualifications on education.

    OR      

    Combination of Education and Experience - Possess the equivalent combination of creditable general experience and education as described above to meet the requirements for this position.  This education must have been obtained in an accredited business, secretarial or technical school, community college, junior college, college or university. Transcripts must be submitted with your application if you are basing all or part of your qualifications on education.   If you qualify by a combination, your experience must be detailed and transcripts are requested.

    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social).  Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.  You will receive credit for all qualifying experience, including volunteer experience.

    Education

    Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.  You can verify your education here: http://ope.ed.gov/accreditation/.   If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

    Additional information

    The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified (have a final rating of 85 or more before any Veterans preference points) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website.

    Receiving Service Credit for Earning Annual (Vacation) Leave :  Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee.  VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service.  This credited service can be used in determining the rate at which they earn annual leave.  Such credit must be requested and approved prior to the appointment date and is not guaranteed.

    Placement Policy:   The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion.  The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement.  Management may use any one or any combination of these methods to fill the position.

    It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

    This job opportunity announcement may be used to fill additional vacancies.

    How You Will Be Evaluated

    IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

    You will be rated on the following competencies based on your application for this position.

     

    Competency 1 – Knowledge of the duties, priorities, commitments, polices, and program goals of the staff sufficient to perform non-routine assignments.
    Competency 2 - Knowledge sufficient to recognize which information is or is not relevant to the problem at hand.

    Competency 3 - Knowledge required coordinating the work of the office with the work of other offices and for recognizing the need for such coordination in various circumstances.

    Competency 4 - Knowledge of Excel, Word, and Outlook software as well as other computer software skills to include Vista.

    Competency 5 - Effective time management skills, proficiency in programs used to track information in an effective manner.

     

     If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

    Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

    Background checks and security clearance

    Security clearance

    Other

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    Required Documents

    All applicants are required to submit the following supporting document type(s):
       ·Other (Proof of eligibility as status applicant such as DD214 or SF 50)
       ·Resume

    Applicants may also submit the following supporting document type(s),which may not be required for all applicants:


       ·Cover Letter
       ·DD-214
       ·OF-306
       ·Other Veterans Document
       ·SF-15
       ·SF-50
       ·Transcript

    **NOTE:  In the required documents it lists a document titled "Other."  That means you need to title one of your documents as "Other" or you will get an error message that you have not submitted all of the required documents.  Thank you for your cooperation.

    Please use this checklist to ensure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees).  You will not be contacted for additional information.


    Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), or 10pt (CP/CPS, XPP, XP), or for Sole Survivor Preference (SSP), on the Occupational Questionnaire in the section(s) provided. A legible copy of your DD214(s) indicating character of service, disability certification, SF-15 (if claiming 10 pt. preference) or if you are currently serving on active duty and expected to be released or discharged within 120 days; documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), or dates of impending separation.  Documentation is required for eligibility verification.

    Faxing Applications or Supporting Documents:  You are encouraged to apply online.  Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options.  The Vacancy ID of the job opportunity announcement is 1970261.

    NOTE:  If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: http://www.vacareers.va.gov/why-choose-va/benefits/index.asp.

    VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies.  This position may be authorized for telework.  Telework eligibility will be discussed during the interview process.

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    All applicants are encouraged to apply online.
    For a short video with explicit instructions and guidance on how to apply online, please click on the following link:

    https://www.youtube.com/watch?v=HY5Z_pfFUK4&feature=youtu.be&list=UUAGtfAdoxif6an9xM6YUIAQ

    To apply for this position, you must complete the View Occupational Questionnaire and submit the documentation specified in the Required Documents section below.

    The complete application package must be submitted by 11:59 PM (EST) on Tuesday, June 27, 2017 to receive consideration.

    1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

    2. Click Submit My Answers to submit your application package.  

    NOTE:  It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.  

    To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.  Your uploaded documents may take several hours to clear the virus scan process.

    To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement.  You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

    Agency contact information

    Hope Arnold

    Address

    VHA Black Hills HCS
    113 Comanche Road
    Fort Meade, SD 57741
    Learn more about this agency

    Vacancy Identification Number (VIN):1970261

    OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

    Next steps

    After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met.  During our review, if your résumé and application package do not support your questionnaire answers, we will adjust your rating accordingly.  After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email (if provided); otherwise, applicants will receive a notification letter via the U.S. Postal Service.  Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview.  All referred applicants receive a final notification once a selection decision has been made. 

     

    You may check the status of your application at any time by logging into your USAJOBS account and clicking on “Application Status.”  For a more detailed update of your status, click on “more information.”  Information regarding applicant notification points can be found in the USAJobs Resource Center.


Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/471507700. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.