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    Duties

    Summary

    This position is located in Isle Royale National Park, in the Administration Division. Please visit find a park for additional park information.

    This position is being filled under the Pathways Internship Program which is designed to provide students enrolled in a wide variety of educational institutions, from high school to graduate level, with paid work opportunities in agencies to explore Federal careers while still in school. To review eligibility requirements for the Pathways Internship Program, please click here.

    Interns may be eligible for non-competitive conversion to permanent employment, please click here for more information.

    Positions are temporary with mixed work schedules based on student's schedule and the needs of the agency. Work may be part-time or full-time.

    This is an Excepted Service, temporary appointment not-to-exceed one year. This appointment m­ay be extended each year without further competition, as long as the incumbent continues to meet the eligibility requirements under the Pathways Internship program and funding is available. Your internship and employment with us will be terminated either upon completion of your education program or failure to comply with Pathways requirements.

    Travel, transportation, and relocation expenses will not be paid. All travel, transportation, and relocation expenses associated with reporting for duty in this position will be the sole responsibility of the selected employee.

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    Responsibilities

    Install and test computers and associated peripheral devices in accordance with manuals and instructions. Troubleshoots commonly occurring problems and assists users in resolving them. Arranges for equipment repairs and maintains files associated with equipment, records, and equipment maintenance



    Travel Required

    Occasional travel - You may be expected to travel for this position.

    Supervisory status

    No

    Promotion Potential

    5

    Who May Apply

    This job is open to…

    Pathways Internship Eligibles

    Questions? This job is open to 1 group.

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    Requirements

    Conditions Of Employment

    • U.S. Citizenship required.
    • Appointment subject to background investigation and favorable adjudication.
    • Meet Selective Service Registration Act requirement for males.

    • Pathways participant agreement is required.
    • Your work schedule is subject to change from full-time to part-time during the school year.
    • The entire period served under the Intern Program counts as a trial period.
    • You may be required to travel overnight 2 nights during the summer. You may need to obtain a government charge card for travel purposes.
    • Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program.

    Qualifications

    To qualify for this position at the GS-05 grade level, you must possess at lease one of the following minimum qualifications by close of the announcement:

    EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). This experience includes activities such as:applying basic IT principles and practices; communicating factual and procedural information clearly; and gathering and analyzing basic facts and drawing conclusions, working with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; orally expressing information to individuals or groups effectively; listening to others and responding appropriately; and identifying and evaluating problems and making recommendations to solve them. . You must include hours per week worked.
    -OR-
    EDUCATION: Successful completion of at least 4 years above high school in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. You must include transcripts.
    -OR-
    Successful completion of a combination of education and experience as described above. To combine education and experience, first take only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.. Then take the number of months of full time experience and divide by 12 months. Add the percentages together. The total must equal at least 100 percent to qualify. You must include transcripts.

    Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    You must include months, years and hours per week worked to receive credit for your work and/or volunteer experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated. You will not receive any credit for experience that does not indicate exact hours per week or is listed as "varies".

    Education

    To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

    You will NOT be considered under Pathways unless you provide supporting information from your school. Documentation may be provided in letter format from your academic advisor, school counselor, admission office, etc. to proof enrollment OR it may be provided in the form of several official documents from your school such as a copy of your official transcripts and a copy of your class schedule for next semester. Copies of documents from your school website are acceptable if they contain all relevant information as listed above. Letters from advisors or other school officials must be on school letterhead.

    If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

    Additional information

    This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.

    If selected, you will be required to sign a Pathways Agreement which specifies the conditions of your employment as we've indicated in this job announcement. You must continue to meet the Pathways Program requirements throughout the duration of your appointment. To verify that you do, we will require proof of your continued enrollment and good standing each semester or grading period throughout your internship. Failure to do so will result in termination of your internship and employment.


    Physical Demands: The work is mostly sedentary; however, walking, bending, physical light lifting, and travel to field sites is required.

    Working Conditions: Work is performed in an office setting.

    If you are unable to apply online or need to fax a document that you do not have in electronic form, view the following link for information regarding an Alternate Application. Click the following link for more information, https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.

    How You Will Be Evaluated

    Once the application process is complete, a review of your resume and supporting documentation will be made to ensure you meet the eligibility requirements and the minimum qualification requirements for this job.

    Minimally qualified students will be referred to the supervisor in unranked order by veterans preference status:
    A review of your resume and supporting documentation will be made and compared against your responses to the Occupational Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Occupational Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position. Please follow all instructions carefully; errors or omissions may affect your rating.

    Candidates will be rated and ranked using Category Rating procedures. These procedures place candidates with veteran's preference above non-preference eligibles within each category. Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher. Under Category Rating, candidates will be rated and ranked into one of three categories:

    • Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position
    • Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job
    • Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
    You will be evaluated on the following competencies:
    Install and test computers and associated peripheral Devices in accordance with manuals and instructions.
    Troubleshoot commonly occurring problems and assists users in resolving them.
    Support subject matter specialists by entering and retrieving information from a PC, and recommending use of available systems, formatting reports using standard software.
    Arrange for equipment repairs and maintains files associated with equipment records and equipment maintenance.

    Background checks and security clearance

    Security clearance

    Other

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    Required Documents

    The following documents are required and must be submitted by 11:59 PM (EST) on 05/23/2017:

    1. Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and, indicate hours worked per week. If military or civilian, please include your rank and/or grade.
    2. A complete Occupational Questionnaire
    3. Other Supporting Documents, if applicable, such as:
      • Veterans Preference Documentation:
        • If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives.
        • If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
        • If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15. You may request a copy of your Department of Veterans Affairs letter from www.ebenefits.va.gov or call 1-800-827-1000 to establish proof of disability.
    4. Documentation that you meet Selective Placement Factors.
    5. Student Documentation: College transcripts, or acceptance letter from school indicating enrollment of at least half time (if grades have not been posted).
    Do not submit photographs with your application package. Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    Benefits

    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

    https://home.nps.gov/aboutus/benefits.htm

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    To apply for this position: You must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below. To receive consideration, the complete application package must be submitted by 11:59 PM (EST) on 05/23/2017. WE DO NOT ACCEPT HARD-COPY OR E-MAIL APPLICATION PACKAGES.

    1. Select Apply. If you are not logged in, you will be prompted to login or create an account.
    2. Start the Application Process by selecting "Start Application."
    3. Select or add the resume you want to use for this application. Click here on how to build a resume in USAJOBS.
    4. Select documents you want included in this application.
    5. Review package to acknowledge your documents were reviewed.
    6. Select if you want to include your demographic information.
    7. After reading and certifying the application is true and submitted in good faith, select "Continue to Agency Site."
    8. Follow onscreen prompts and instructions to complete your application.
    9. Add the supporting documents by indexing your documents with the dropdown.
      • Upload any missing required documents or optional documents.
    10. Review and Submit Application.
    11. While logged in, you can check the status of your application by selecting "+" next to the job title for this position.
    12. You can review or revise your application at any point during the open period of the announcement.
      • To update an application, you should log into your USAJOBS account and select "+" next to the job title for this position. Select "Update Application" for this job.
      • Note: When you click Update Application, you will be prompted to re-select your documents from USAJOBS. Documents submitted with the first application will no longer be associated with the applicant record. So it is important that you select all documents you want to use in the re-application.

    Agency contact information

    Bonnie Steggerda

    Address

    Isle Royale National Park
    800 East Lakeshore Drive
    Houghton, MI 49931
    US
    Learn more about this agency

    Visit our careers page

    Learn more about what it's like to work at National Park Service, what the agency does, and about the types of careers this agency offers.

    https://www.nps.gov/aboutus/index.htm/

    Next steps

    Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful. If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview. You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/469964900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.