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    Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

    The National Protection and Programs Directorate (NPPD) leads the national effort to protect and enhance the resilience of the nation's physical and cyber infrastructure. Learn more about NPPD.

    This position is located in the Department of Homeland Security (DHS), National Protection and Programs Directorate (NPPD), Federal Protective Service (FPS). The mission of NPPD with the Department of Homeland Security is to enhance the protection of our nation, people, assets, and key resources by countering threats, whether they are physical, virtual, or human.

    Who May Be Considered: All U.S. Citizens and Status Candidates including the following:

    • Current federal employees serving under a career or career-conditional appointment in the competitive service
    • Former federal employees with reinstatement eligibility based on previous career or career-conditional appointments in the competitive service
    • Persons eligible for non-competitive appointment under special hiring authorities (click here for a list of authorities)
    • Persons eligible under an Interchange Agreement (click here to view a list of covered agreements)
    • Veterans' preference eligibles or veterans who have been separated from the Armed Forces under honorable conditions after substantially completing at least three consecutive years of active duty (click here for information on veterans)
    • Veterans applying under the Veterans Employment Opportunity Act (VEOA)
    • Individuals with disabilities (See more information under "Other Information" below)
    For definitions of terms found in this announcement, please click here.

    Competitive, merit promotion, and/or non-competitive referral lists may be issued based on the needs of the agency.

    More than one selection may be made from this announcement.

    Appointments are subject to the availability of funds.

    Learn more about this agency


    As a Division Director (Protective Security Officer) your duties will include, but are not limited to, the following:

    • Provide operational support, strategic planning, and expert advice to support the law enforcement and protective security mission of Federal Protective Service (FPS).
    • Ensure compliance with Interagency Security Committee standards and ensures implementation of corrective actions.
    • Manage Protective Security (PSO) officer; development requirements for PSO hiring, duties, training and performance.
    • Develop a comprehensive and ongoing security awareness program focusing on specialized training needs for Protective Security Officers (PSOs).
    • Develop tools and methodologies to globally monitor, track, assess and report on the progress/status of key training, certification and performance requirements under PSOs service contracts.
    • Establish enterprise-wide requirements for the PSOs capabilities, including developing national operational requirements, i.e., National Statement of Work, Post Orders, and Contract Management Tool.

    Travel Required

    25% or less - Travel of up to 5 nights per month may be required

    Supervisory status


    Promotion Potential


    Who May Apply

    This job is open to…

    U.S. Citizens and Status Candidates

    Questions? This job is open to 2 groups.

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    Conditions Of Employment

    • You must be a U.S. citizen to apply for this position
    • You must successfully pass a background investigation
    • Selective Service registration required
    • Current Federal employees must meet time-in-grade requirements
    • You must be able to obtain and hold a Top Secret/SCI security clearance

    Law Enforcement: This position shall possess law enforcement authority under Title 40 of the United States Code, Section 1315, exercising such authority relating to criminal offenses to provide investigative and law enforcement services to tenant agencies, federal employees and members of the general public located in/or conducting business in government-owned or leased properties. The position performs law enforcement duties under authority of Title 40 of the United States Code, Section 1315, exercising such authority to provide law enforcement and security services at government-owned or leased properties.
    Training: The incumbent must meet the experience, basic training and in service training requirements established for the exercise of law enforcement authorities. The incumbent must successfully complete the designated, required training which includes either the Criminal Investigator Training Program (CITP) or the Uniformed Police Training Program(UPTP) at the Federal Law Enforcement Training Center (FLETC) as well as the Agency Individual Training Program (AITP) and the Physical Security Training Program (PSTP). Additionally the selectee must successfully complete other in-service requirements such as weapons qualifications for the exercise of law enforcement authority as conferred under 40 USC, Section 1315.
    Pre-employment Medical Requirement: Prior to appointment the person selected for this position must be determined physically fit by an authorized government physician to perform strenuous and physically demanding duties which may include protecting citizens, taking suspects into custody using reasonable physical force in the face of physical resistance and responding to situations requiring physical agility and quick and legally sufficient decision making. The person selected must also successfully pass a pre-employment medical examination (which includes, but is not limited to vision, hearing, cardiovascular and mobility of extremities) given by an authorized government physician. This position may be subject to periodic incumbent examinations in the future.

    Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service. All qualifications and time-in-grade requirements must be met by the closing date of this announcement.


    To qualify for the GS-15 Division Director (Protective Security Officer) position you must meet the following:

    Have at least one year of specialized experience equivalent to the GS-14 level or equivalent 1) Identifying and assessing critical issues associated with the protective security program; 2) Recommending policies and procedures to improve efficiency and effectiveness of protective security acquisition practices within organization; 3) Procuring armed guards services for facilities nationwide based upon the facility's security level and/or risk/ threat assessment; and 4) Establishing metrics to measure and optimize performance across all program divisions.


    Conditions of Employment:
    This position has been designated as excluded from bargaining unit representation under the national security provision of 5 USC Section 7112(B) (6).
    Travel: The incumbent may be required to travel frequently.
    Mobility Agreement: This position may require the incumbent to be reassigned to different geographic locations. Accordingly, the incumbent will be required to sign a mobility agreement which will remain in effect through the duration of the assignment.
    Motor Vehicle Operation: The incumbent must possess a valid driver's license at the time of appointment.
    Drug Test: Must submit to a drug test and receive a negative drug test result before you can be appointed into this position.
    Essential Personnel: This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operations events without regard to declarations of liberal leave or government closures due to weather, protests, and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws, rules, and regulations.
    Lautenberg Amendment: This position is covered by the 1996 Lautenberg Amendment to the Gun Control Act of 1968. Persons convicted of a misdemeanor or felony crime of domestic violence are not eligible for the position. Any person who has been convicted of a misdemeanor crime of domestic violence cannot lawfully possess a firearm or ammunition.
    Firearms Requirements: The incumbent will be required to carry a firearm while performing the duties of this position. Maintaining firearm proficiency is mandatory. The incumbent must satisfactorily complete (or have previously completed) the firearms component of the Criminal Investigation Training Program (CITP) or the Uniformed Police Training program (UPTP) and qualify quarterly thereafter.

    Additional information

    • New employees must serve a one year probationary period.
    • Relocation expenses are not authorized.
    • Other recruitment incentives may be authorized.
    • This position has been designated exempt from bargaining unit representation under the national security provision of 5 USC Section 7112(B)(6).
    • All employees are required to participate in Direct Deposit/ Electronic Funds Transfer for salary payments.

    Note about the information provided in your resume and supporting documentation: Your experience (paid and unpaid), education, awards, training and self-development will be evaluated as it relates to the position based upon the information provided in your resume/application and any other supporting documents.

    National Service Experience
    Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

    Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the documentation that is required, click on the links in Who May Be Considered section or contact the Servicing Human Resources Office listed at the bottom of this announcement.

    DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.

    HOW TO CLAIM VETERANS PREFERENCE (www.fedshirevets.org ):

    If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15. If you don't have your DD-214, you may request it after discharge from the National Archives at www.archives.gov/veterans.

    If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, 6) dated within 120 days of your separation.

    If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15 , and if applicable, a completed SF15. If you don't have your Department of Veterans Affairs letter establishing proof of disability, you may request it at http://www.ebenefits.va.gov/ or call 1-800-827-1000.

    If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.

    How You Will Be Evaluated

    Applicants will be evaluated on their resume and supporting documentation to ensure the basic qualifications requirements have been met. Applicants who meet the basic qualifications of the position will be evaluated on their experience, education and training using a Assessment Questionnaire that is based on the following competencies or knowledge, skills, and abilities needed to perform this job:

    • Contracting Procurement
    • Program Management
    • Decision Making
    • Interpersonal/Professional Communications

    To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/10003012

    Your responses to the assessment questionnaire will be reviewed along with the information provided in your resume and supporting documentation to determine if you are qualified for the position. If, after reviewing your resume and or supporting documentation, an determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your eligibility.

    Candidates who apply under All U.S. Citizens procedures will be rated and ranked using Category Rating procedures. Qualified candidates will be assigned to a quality category. The categories are defined as follows:

    Best Qualified - Demonstrates better overall or key knowledge, skills, or abilities for a specific position.
    Well Qualified - Possesses the knowledge, skills, and abilities which clearly exceed the minimum qualification requirements for the position, but does not necessarily meet the definition of best qualified.
    Qualified - Meets the minimum qualifications standards, including any selective placement factors, for a specific position.

    Application of Veterans' Preference: Category rating and selection procedures place those with veteran's preference above non-preference eligible within each category. Veterans who meet the eligibility and qualification requirements and who have a compensable service-connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.

    Candidates who apply under Competitive Merit Promotion procedures will undergo a quality review to determine if they are best qualified based on the content of their resume and their responses to the questionnaire. Best qualified candidates will be referred if all required supporting documentation has been provided.

    Candidate who apply under Noncompetitive and Special Hiring Authorities procedures will undergo a quality review to determine if they are minimally qualified based on the content of their resume, supporting documentation submitted and their responses to the assessment questionnaire.

    If you are a current or former Federal employee, your resume must indicate the GS or pay band level for each position that you held. If your resume includes non-government service, such as work as a contractor, please include the salaries for each position held. All work experience should specify the length of time spent in the position (month/year) in order to receive proper credit in evaluating your related experience. One year of specialized experience is equivalent to 12 months at 40 hours per week. Part-time hours are prorated.

    Background checks and security clearance

    Security clearance

    Top Secret/SCI

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    Required Documents

    Please refer to the How To Apply section for a list of required documents to be submitted.

    IMPORTANT NOTE ABOUT THE SF-50 TO BE SUBMITTED: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF50s include promotions, With-in Grade/Range Increases, and SF-50s over one year old). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE

    If you are a displaced Federal employee within in the local commute area of this announcement, you must include ALL the following documents to receive ICTAP consideration for this vacancy:

    1. Proof you are a displaced Federal employee under 5 CFR 330.702 . (e.g., one of the following: RIF Separation Notice; Notice of Proposed Removal for Declining a Transfer of Function; Agency certification of inability to place after termination of work-related disability compensation; OPM Notice of Termination of Disability Annuity; or certification of a Military Reserve Technician or National Guard Technician special disability retirement annuity.)
    2. SF-50s (Notification of Personnel Action) sufficient to show all of the following : 1) that you held career/career-conditional competitive status in your position of record; 2) the promotional potential of your position of record; and 3) the duty location of your position of record. (NOTE: You may need to submit more than one SF-50.)
    3. Most Recent Performance Appraisal (This requirement does not apply if you qualify for ICTAP due to injury compensation or disability annuity).

    Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not CTAP/ICTAP eligible. Information about ICTAP or CTAP eligibility can be found by clicking here to access OPM's Career Transition Resources website. To be considered well qualified under CTAP/ ICTAP, you must be rated at a minimum score of 85 or above (per NPPD Merit Promotion Plan Guidelines) for this position. In addition, you must submit the supporting documents listed under the How To Apply section of this announcement.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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    A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.


    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

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    How to Apply

    To apply for this position, you must provide a complete Application Package by the closing date of this announcement which includes:

    1. Your Resume
    2. A complete Assessment Questionnaire
    3. Other supporting documents:
    - SF-50, Notification of Personnel Action (if applying as a status candidate with current or former Federal service)
    - Veterans Preference Documentation, if applicable
    A complete Application Package must be received by 11:59 PM, Eastern Time, on the closing date of 01/30/2017.

    • To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
    • You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
    • You will receive an email notification when your application has been received for the announcement.
    • To verify the status of your application, log into your USAJOBS account, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
    Applicants are strongly encouraged to apply online if at all possible. Applying online, through your USAJOBS account, will expedite the application process and allow you to check your application status as well as verify the documentation submitted with your application. If you utilize the Alternate Application method, your USAJOBS account will not display this application and you will not receive status updates.

    Agency contact information

    Philadelphia Services Branch


    245 Murray Drive Bldg 410
    Washington, DC 20528
    Learn more about this agency

    Next steps

    Once your application and supporting documentation have been received, you will receive an acknowledgement email that your submission was successful. Your qualifications will be evaluated as described in this announcement and, based upon your score, you may be referred to the hiring official for further consideration. You may be contacted directly by the hiring office for a possible interview.

    Your application status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status" and then click "More Information." We expect to make a final job offer within 30 to 60 days after the deadline for applications for this position. If you are selected, a suitability/security background investigation will be conducted.

    You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally within 30-60 days).

    For more information on applying for Federal employment, please visit USAJOBS.

    Thank you for your interest in the Department of Homeland Security, National Protection and Programs Directorate!

Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

Legal and regulatory guidance

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/462610900. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.