This position is located in the Consumer Financial Protection Bureau (CFPB), Office of Human Capital.Learn more about this agency
The following are the duties of this position at the CN-53 (Broadly equivalent to the GS-13). If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
- Collaborate with hiring officials to create strategies, tools and assessments to optimize and streamline applicant screening. Strategies and tools can include behavioral interviewing, performance tests, and candidate screening questions.
- Analyze job requirements and content to establish criteria for classification, selection and other related personnel functions.
- Develop psychometrically sound and useful tools, including interview techniques, applicant assessment rating scales to assess skills and abilities for the purposes of employee selection.
- Develop surveys and scales and uses survey methodology to assess employee opinion, organizational climate and culture.
Who May Apply
This job is open to…U.S. citizens; no prior Federal experience is required.
This opportunity is also open to Status eligibles under Announcement 16-CFPB-382. Please refer to that announcement for details on open period, eligibility, and how to apply.
Questions? This job is open to 1 group.
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Conditions Of Employment
- Please refer to "Conditions of Employment."
- Click "Print Preview" to review the entire announcement before applying.
The experience may have been gained in either the public or private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week on your résumé.
QualificationsYou must meet the following requirements within 30 days of the closing date of this announcement.
Specialized Experience: To qualify at the CN-53 level, you must have one year of specialized experience at or equivalent to the CN-52 level. (For qualification purposes, CN-52 is broadly equivalent to the GS-12 level.) For this position, specialized experience is defined as development and application of quality and effective assessment tools to support individual and organizational decision making (e.g. employee selection). This experience should reflect direct experience (1) analyzing candidate/applicant and employee assessment challenges and identifying cost-effective screening and assessment tools; (2) leading research studies to develop or identify and implement assessment tools for human resources decision making; (3) applying competency-based tools and strategies for employee selection and development purposes and (4) recommending and conducting other organizational assessments to support an organization's goals and mission;
Specialized Experience: To qualify at the CN-52 level, you must have one year of specialized experience at or equivalent to the CN-51 level. (For qualification purposes, CN-51 is broadly equivalent to the GS-11 level.) For this position, specialized experience is defined as experience assisting in the development and application of high quality and effective assessment tools to support individual and organizational decision making (e.g., employee selection). This experience should reflect direct experience (1) analyzing candidate and employee assessment challenges and identifying cost-effective screening and assessment tools; and (2) leading or supporting research studies to develop or identify and implement assessment tools for human resources decision making and (3) recommending and conducting organizational assessments to support an organization's goals and mission;
Specialized Experience: To qualify at the CN-51 level, you must have one year of specialized experience at or equivalent to the CN-40 level. (For qualification purposes, CN-40 is broadly equivalent to the GS-9 level.) For this position, specialized experience is defined as experience assisting in the application of quality and effective assessment tools to support individual and organizational decision making. This experience should reflect direct experience (1) analyzing candidate and employee assessment challenges and assisting in the identification of cost-effective screening and assessment tools; (2) supporting research studies to develop or identify and implement assessment tools for human resources decision making and (3) conducting organizational assessments to support a division’s goals. AND
Education: You must have successfully completed a full 4-year course of study in an accredited college or university leading to a bachelor's degree that included a major field of study (i.e., amount of credit hours equivalent to 24 semester hours) or equivalent in psychology.
Education Requirements: You must have successfully completed a full 4-year course of study in an accredited college or university leading to a bachelor's degree that included a major field of study (i.e., amount of credit hours equivalent to 24 semester hours) or equivalent in psychology. You MUST submit a copy of your transcripts or equivalent.
The education generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education.
- We may select from this announcement or any other source to fill one or more vacancies.
- This is a non-bargaining unit position.
- We offer opportunities for telework.
- We offer opportunities for flexible work schedules.
-Ethics: CFPB employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at www.oge.gov. In addition, CFPB employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Bureau of Consumer Financial Protection (5 CFR 9401), which, among other things, prohibit an employee or the employee’s spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by CFPB. CFPB’s regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys. Applicants may review the CFPB ethics regulations and a summary of the regulations at www.consumerfinance.gov. Questions regarding these requirements and prohibitions should be directed to the CFPB Ethics Office at EthicsHelp@cfpb.gov.
CONDITIONS OF EMPLOYMENT:
- A one year probationary period may be required.
- Must successfully complete a background investigation.
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Obtain and use a Government-issued charge card for business-related travel.
- File a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on.
How You Will Be Evaluated
Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your résumé may result in a “not qualified” determination.
Rating: Your application will be evaluated in the following areas:
- Technical: Knowledge of the scientific and research principles, methods, and practices of Industrial/ Organizational Psychology or related fields of study (e.g., organizational psychology, educational psychology, social psychology)
- Analytical Thinking: Gathers and analyzes information, identifies and addresses problems or issues, and makes informed decisions or recommendations.
- Oral Communication: Listens to others, communicates clearly, asks thoughtful questions, monitors listener reactions, uses culturally appropriate and respectful language, and uses appropriate mediums to communicate information.
- Written Communication: Chooses appropriate communication modes and mediums and prepares written materials that are accurate, clear, and responsive to requests.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
If you are a displaced or surplus Federal employee (eligible for the Interagency Career Transition Assistance Plan (ICTAP)) you must receive a score of 90 or better to be rated as “well qualified" to receive special selection priority.
To preview questions please click here.
Background checks and security clearance
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation. In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click ICTAP for eligibility and a detailed list of required documents.
EDUCATION DOCUMENTATION: For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How to Apply
CFPB has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
CFPB provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to CFPB's CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the “Finish” button located at the bottom of the “Application Review” page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at firstname.lastname@example.org and/or the USAJOBS Help Desk.
Agency contact information
Applicant Call Center
AddressConsumer Financial Protection Bureau
*** Please see the "How to Apply" section ***
Parkersburg, WV 26106
Visit our careers page
Learn more about what it's like to work at Consumer Financial Protection Bureau, what the agency does, and about the types of careers this agency offers.
You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status”. For a more detailed update of your application status, you may click on “more information.”
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:
- An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
- An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
- An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
Legal and regulatory guidance
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/441939200. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.