This Position Is No Longer Available

Job Title:  Director, Office of Workforce Development and Analysis
Department:  Department Of Health And Human Services
Agency:  Health Resources and Services Administration
Job Announcement Number:  HHS-HRSA-ES-0340-1144011

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$120,749.00 to $181,500.00 / Per Year
Thursday, July 17, 2014 to Saturday, August 30, 2014
Full Time - Permanent
1 vacancy in the following location:
Rockville, MD
All groups of qualified individuals
Q - Sensitive


Become a part of the Department that touches the lives of every American!  At the Department of Health and Human Services you can give back to your community, state, and country by making a difference in the lives of Americans everywhere.  Join HHS and help to make our world healthier, safer and better for all Americans.

This position is located in the Department of Health and Human Services (DHHS), Health Resources and Services Administration (HRSA), Bureau of Health Workforce, Office of Workforce Development and Analysis in Rockville, MD.


The Health Resources and Services Administration (HRSA), an agency of the U.S. Department of Health and Human Services, is the primary Federal agency for improving access to health care services for people who are uninsured, isolated or medically vulnerable. (


Comprising five bureaus and 10 offices, HRSA provides leadership and financial support to health care providers in every state and U.S. territory. HRSA grantees provide health care to uninsured people, people living with HIV/AIDS, and pregnant women, mothers and children. They train health professionals and improve systems of care in rural communities.


The Bureau of Health Workforce improves the health of the nation's underserved communities and vulnerable populations by developing, implementing, evaluating and refining programs that strengthen the nation’s health care workforce.  The Office of Workforce Development and Analysis (OWDA) serves as the focal point in the coordination, direction and oversight of Bureau programs that provide grants to institutions and organizations in support of the recruitment, education, training and retention of a diverse, culturally competent health care workforce that is ready to provide access to the nation’s vulnerable and underserved populations. In addition, the office is also responsible for analyzing the current and future health workforce needs and trends.


This position is responsible for ensuring that operational and fiscal activities align with and enable accomplishment of Health Resources and Services Administration's mission, goals and objectives.


This position is in the Senior Executive Service (SES), an elite group of senior government leaders who possess broad experience and the strong skills required to lead across organizations. This dedicated corps of executives is charged with providing strategic leadership and upholding a commitment to public service that transcends loyalty to a specific agency mission or individual profession. As an SES member you will influence the direction of innovation and transformation of the federal government and lead the next generation of public servants.


  • Occasional Travel
  • 1 day per month


  • Yes
  • Relocation expenses may be authorized.


  • U.S. Citizenship is required.
  • Background and/or Security Investigation required.
  • Must complete 1 year SES probationary period, if not previously completed.
  • Males ages 18 through 25 must be registered with the Selective Service.


If selected as the Director, you will:

  • Provide overall direction to promote the implementation of programs under Title’s III, VII, and VIII of the Public Health Service Act and Section IV of the Healthcare Quality Improvement Act.
  • Plan, manage, direct, and coordinate the functions of the Office and its relationships with other national health programs that strengthen the nation’s health care workforce.
  • Direct and coordinate day-to-day operational activities related to policy development, program implementation, or administrative management.
  • Direct and formulate overall strategy and policy for OWDA grants to institutions and organizations for the recruitment, retention and training of a diverse health professions workforce and faculty.
  • Establish program goals, objectives and priorities and provides oversight to their execution.
  • Direct the workforce data collection and analysis efforts in support of BHW programs and the evaluation of grantee performance and program outcomes.
  • Interpret national trends and their possible effect on BHW, HRSA and Department-wide activities and recommends action to the Associate Administrator.
  • Direct the development of new legislative proposals or proposes modifications to existing legislation.
  • Represent the BHW to HRSA, OS, OMB and other Government Agencies, State and national organizations and directly through membership on interagency committees and task forces.
  • Select evaluation projects or studies to be conducted for use on a broad range of program concerns.
  • Provide policy guidance on the formulation of the OWDA budget.



To qualify for this position you must possess specialized experience in a managerial capacity with responsibility for providing executive leadership to a large and diverse organization responsible for supporting health professions workforce training programs to increase availability of health professionals across the nation in response to changing health care delivery systems. This experience must be evidenced by sophisticated analytical skills, superior written and oral communication skills, good judgment, and experience in interacting with government and non-government officials. Typically, experience of this nature is gained at or above the GS-15 grade level in the Federal service, or its equivalent with state or local government, educational institutions, and nonprofit and private sector organizations.


Senior Executive Service Requirement

Unless you are currently serving under a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed a SES Candidate Development Program (CDP) approved by the Office of Personnel Management (OPM), you must provide a narrative statement covering each of the Executive Core Qualifications (ECQs) and Technical Qualifications (TQs) in order to receive consideration for the position.  Current or former career SES members are not required to address the ECQs, but must address the TQs.

Public Health Service Commissioned Corps Officers interested in applying for this position to serve in the SES must resign their commission if selected.  If you are applying under this option, you must address both the TQs and ECQs in this announcement.  Public Health Service Commissioned Corps Officers interested in performing the duties of the position within the Commissioned Corps must address the TQs but are not required to address the ECQs.

Additional information on the proper preparation of ECQs is available by going to the Office of Personnel Management's web site at  Applicants are encouraged to follow the Challenge, Context, Action, and Result model outlined in the guide.

You will be prompted to provide narrative descriptions including specific examples of your experience, education, and accomplishments that are applicable to each of the TQs and ECQs.  Your examples should be clear and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments with results of your actions, policy initiatives and level of contacts.  In addition, your responses should highlight your experience, training, and achievements in conjunction with the resume you provide.  You should limit your narrative to two pages per each ECQ and TQ. 

In order to satisfy all of the specified requirements, you must submit narrative responses addressing the TQs and the five ECQs outlined below.

Technical Qualifications (TQ)

The following technical qualifications are essential to perform the duties and responsibilities of the position:

1.  Demonstrated ability to lead and implement organizational and policy change related in a health care or clinical environment, including the capability to integrate and organize strategic goals into program operations to identify and achieve efficiencies.

2.  Demonstrated ability to work with diverse interests and viewpoints to achieve consensus on goals and objectives.

3.  Demonstrated experience in explaining, advocating and expressing facts and ideas on health care delivery or health care workforce topics in a convincing manner to individuals and groups internally and externally, as well as, developing an expansive professional  network with other organizations to identify the internal and external factors that impact the work of the organization.

Executive Core Qualifications (ECQ)

Fundamental Competencies:  The following competencies are the foundation for success in each of the ECQs.  Interpersonal Skills; Oral Communication; Integrity/Honesty; Written Communication; Continual Learning; and Public Service Motivation.  These Fundamental Competencies are cross-cutting and should be addressed over the course of your ECQ narratives.

1.  Leading Change:  This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals.  Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies:  creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)

2.  Leading People:  This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals.  Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies:  conflict management, leveraging diversity, developing others, team building)

3.  Results Driven:  This core qualification involves the ability to meet organizational goals and customer expectations.  Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.  (Competencies:  accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)

4.  Business Acumen:  This core qualification involves the ability to manage human, financial, and information resources strategically.  (Competencies:  financial management, human capital management, technology management)

5.  Building Coalitions:  This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.  (Competencies:  partnering, political savvy, influencing/negotiating)

All qualification requirements must be met by Saturday, August 30, 2014.

Financial disclosure statement is required.

A one year probationary period may be required.

Position is not in the Bargaining Unit.

Drug Screening is not required.

Recruitment incentives up to 25% of base pay may be authorized.

Student loan repayment incentive may be authorized up to a maximum of $10,000 in a calendar year.

Travel, transportation and relocation expenses may be paid.


Method of Evaluation:

Your resume and narrative responses to the technical qualifications and the five Executive Core Qualifications are an integral part of the process for determining your basic and specialized qualifications for the position.  Responses that are not supported by your resume will eliminate you from consideration.  Your application will be evaluated in the following manner:

1.  Application packages will be reviewed for completeness (incomplete or late packages will not receive further consideration).

2.  Basic qualifications review.  Your resume and narrative responses to the TQ's and ECQ's will be reviewed to ensure you meet the Specialized Experience Requirement.  If you do not meet this requirement, you will not receive further consideration.


The Federal Government offers a comprehensive benefits package (health benefits, retirement, Thrift Savings Plan, FEGLI Life Insurance, and Flexible Spending Plans). Click here to explore the major benefits offered to most Federal employees.

Members of the Senior Executive Service (SES) accrue 26 vacation days per year, 13 sick days per year and 10 paid holidays per year.


1. Security and Background Requirements: If not previously completed, a background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.

2. E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.

3. Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

4. The payment of travel expenses for new appointees who are reporting to their first official duty station is limited to individuals who are being appointed to positions at the GS-13 grade level or above and equivalent level positions in other pay systems. The exception to this limitation is for student trainees who are being converted to competitive service appointments in a new duty location.

5. Only mandatory travel allowances may be authorized unless the payment of discretionary expenses is authorized by the OPDIV/STAFFDIV Head and/or designated OPDIV/STAFFDIV Senior Travel Official.

6. A newly appointed or reappointed employee may receive service credit for prior work experience or active duty uniformed service that otherwise would not be creditable for the purpose of determining his or her annual leave accrual rate. All creditable service must be directly related to the duties of the position being filled and decisions to allow for such credit must be finalized prior to the selectee’s entrance on duty. The use of this service credit incentive is at the discretion of the selecting official and service credit is granted only for a position deemed hard-to-fill.

The Ethics in Government Act, PL 95-521 requires the person selected for this position to submit a financial disclosure statement, SF-278, prior to assuming the SES position, annually, and upon termination of employment. Status applicants must submit a copy of their most recent SF-50, Notification of Personnel Action, which verifies status.


All initial appointments to an SES position are contingent on approval from OPM's Qualifications Review Board unless the selectee has successfully participated in an OPM approved SES Candidate Development Program.


Veteran's Preference does not apply to the SES.


Males born after December 31, 1959 must be registered or exempt from Selective Service.

Click here for information on "People with Disabilities"


To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on Saturday, August 30, 2014 to receive consideration.

·         To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.

·         Click the Submit My Answers button to submit your application package.

·         It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

·         To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.

To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.


Faxing Applications or Supporting Documents:

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

This agency provides reasonable accommodation to applicants with disabilities.  If you need a reasonable accommodation for any part of the application and hiring process, please contact ONE DHHS (888) 663-3447 (Monday - Friday 8:00am - 9:00pm EST (except Federal holidays); or by email:  Disability Coordinator, Katherine Slye-Griffin at (301) 443-2538 or by email:  You must contact the Disability Coordinator prior to the closing date of this announcement to receive assistance.  The decision on granting reasonable accommodation will be made on a case-by-case basis.  Hours of operation:  Monday through Friday 7:30AM to 4:00PM EST.

NOTE: If you applied online and your application is complete, do not fax the paper application (1203FX) as this will overwrite your prior online responses and may result in you being found ineligible.

If you completed the occupational questionnaire online and are unable to upload supporting document(s): To fax your documents, you must use the
approved cover page and provide the required information. The Vacancy ID is 1144011. Fax your documents to 1-478-757-3144.

If you cannot complete the Application Package online, you may fax all of your materials. The complete application package must be submitted by 11:59 PM (EST) on Saturday, August 30, 2014to receive consideration. Keep a copy of your fax confirmation in the event verification is needed.

To complete the occupational questionnaire and submit via fax:
1. Click the following link to view and print the occupational questionnaire View Occupational Questionnaire.

2. Print the 1203FX form, follow the instructions and provide your responses to the occupational questionnaire items.

Fax all six pages of the completed 1203FX form along with any supporting documents to 1-478-757-3144. Your 1203FX will serve as a cover page for your fax transmission.

To apply for this position, you must provide a complete Application Package which includes:
1. A current Résumé - You are encouraged to use
the USAJOBS Online Résumé Builder to ensure that all required information is in your resume. If you use your own résumé, curriculum vitae, or any other written form you choose then you must describe your job-related qualifications that include beginning and ending dates for paid and non-paid work experience, hours worked per week, month and year of employment for each job title listed.

2. A complete Assessment Questionnaire

3. Executive Core Qualifications (ECQs)

4. Technical Qualifications (TQs)

5. Other supporting documents:

- SF-50 (if you are a federal employee or have reinstatement rights as a federal employee (*The SF- 50 you submit must clearly show that you have at least one year at the next lower grade if not already at the grade applying to)(Nature of Action - ex. Promotion, WIGI))

- PHS Commissioned Corps Officer must submit a copy of latest personnel order

- SES Candidate Development Program Graduate Certification, if applicable.

For Résumé and Application Tips visit the USAJOBS Resource Center.

The complete Application Package must be submitted by 11:59 PM (EST) on Saturday, August 30, 2014.


Phone: (888)663-3447
Fax: (478)757-3144
Agency Information:
HHS HRSA Center Executive Resources
5600 Fishers Lane
Rockville, MD
20857 Fax: (478)757-3144



Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.


We expect to make a selection within 45 days of the closing date of this announcement. You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed (generally 4-6 weeks).

Control Number: 372909100
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