To qualify for this position, you must demonstrate that you possess the specialized experience described below.
For the GS-11 grade level: Specialized Experience: One year of specialized experience equivalent to at least the GS-09 level in the Federal service performing duties closely related to the Concessions Management Field. This experience includes: planning, collecting, and assembling pertinent facts and figures, writing clear and thorough analytical reports related to Concessions Management; implementing policies and procedures relative to a business management program in the hospitality or similar industry, participation in the development and implementation of prospectuses and new contracts; and resolving conflicts between various groups having differing and conflicting needs, beliefs and values.
Or: Education: Successful completion of at least three full years of progressively higher graduate level education leading to a doctorate or equivalent graduate degree with a major study in a related field such as, business, finance, park and recreation management, business administration, public administration, or other closely related subjects.
OR: Any equivalent combination of education and experience as defined above.
For the GS-12 grade level:
Specialized Experience: One year of specialized experience equivalent to at least the GS-11 level of the Federal Service performing duties closely related to the Concessions Management field. This experience includes: planning, collecting, assembling and analyzing pertinent facts and figures, writing clear and thorough analytical reports related to Concessions Management; performing complex financial and operational management duties in concessions, franchise or similar contract management relationships typically found in the hospitality or similar industry; implementing policies and procedures relative to a business management program in the hospitality or similar industry; participation in the development of and implementation of prospectuses and new contracts; identifying and analyzing complex financial and operational issues; and resolving conflicts between various groups having differing and conflicting needs, beliefs and values.
All qualification and time in grade requirements must be met by the closing date of this announcement.
Applicants must include a copy of college transcripts or student course history if qualifications are based on education.
You must be a United States citizen to qualify for this position.
HOW YOU WILL BE EVALUATED:
Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills and abilities required of this position. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience your score can and will be adjusted to more accurately reflect your abilities. Please follow all instructions carefully. Errors or omissions may affect your rating.
Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
- Analytical ability to plan and analyze hospitality or service industry business operations and practices; identify issues and explain implications and recommend effective actions.
- Technical knowledge of asset management programs to provide for tracking and managing of the annual maintenance workplan to remedy deferred maintenance issues; completion of tasks in automated facility management tracking software; compliance with federal guidelines for design and NEPA and Section 106 requirements.
- Ability to evaluate and document hospitality operations as it relates to visitor needs and impacts upon natural and cultural resources of the park and management objectives.
- Ability to develop and prepare prospectus documents for concession authorizations to include experience with review and analysis of financial reports, evaluation of concession investment returns and the ability to identify visitor and park needs in a new contract.
- Ability to effectively communicate and collaborate with a diverse group of contacts verbally and in writing. Experience with internal/external audiences often with differing interests and expectations.
- Knowledge of commercial use authorities pertaining to external businesses providing limited commercial services within park boundaries.