This Position Is No Longer Available

Job Title:  Social Worker, Chief of Mental Health Services
Department:  Department Of Veterans Affairs
Agency:  Veterans Affairs, Veterans Health Administration
Job Announcement Number:  LW-12-PPh-798436

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.
$81,826.00 to $106,369.00 / Per Year
Friday, November 30, 2012 to Tuesday, December 18, 2012
Full Time - Excepted Service Permanent
1 vacancy in the following location:
Roseburg, OR United States
United States Citizens


Vacancy Identification Number (VIN): 798436 

Salary: A Professional Standards Board will determine Grade, Step, and Salary.

To fulfill President Lincoln's promise-

"To care for him who shall have borne the battle, and for his widow, and his orphan"

-by serving and honoring the men and women who are America's Veterans.

How would you like to become a part of a team providing compassionate care to Veterans?

More than a century ago, President Lincoln made a promise to America's servicemen and women, pledging the care and concern of a grateful Nation for the sacrifices they made to preserve freedom. Today the VA continues to honor that promise. Every job at VA impacts the Veterans that we serve. You can be a part of that team, helping to make sure that our Veterans receive the top-quality care they deserve. Working for the Department of Veterans Affairs provides you with the opportunity to work for the largest, most comprehensive health care system in the United States. For more information on the Department of Veterans Affairs, go to


This position is with the VA Roseburg Healthcare System, in Roseburg, OR. Roseburg is centrally located in Southwestern Oregon and you will find an excellent quality of life in a family-oriented community. With the Cascade Mountains to the east, and the beautiful coastline to the west, activities abound for outdoor enthusiast. Plus, Roseburg has all the amenities of a larger city while still offering the relaxed atmosphere of a small town environment. For more information on the Roseburg Area, please visit the following links:

Special Employment Consideration: Individuals eligible for the following appointment are encouraged to apply: 5 CFR 213.3102 "u", Schedule A, Appointment of persons with disabilities; mental retardation, severe physical disabilities, or psychiatric disabilities; and Disabled veterans with a compensable service-connected disability of 30% or more .


  • U. S. Citizenship
  • Must pass pre-employment examination
  • English Language Proficiency required
  • Designated and-or Random Drug Testing required
  • Background and-or Security Investigation required
  • Must pass pre-employment examination


NOTE: This VHA leadership position can also be filled in any one of the following four core mental health professional disciplines: social work, psychiatry, psychology, and nursing. The announcements for these occupations have been posted in USAJOBS. For application information concerning these announcements, go to the announcement numbers listed below (in USAJOBS) as follows:

Nurse/Nurse Practitioner - VIN Number: 798438

Psychology - VIN Number: 798433

Psychiatry - VIN Number: 798428


The Chief of Mental Health Services (CMHS) is a clinical and administrative position that provides leadership and administrative control over the inpatient and outpatient Mental Health Programs within VA Roseburg Healthcare System. In addition to observance of federal, national, and local regulatory policy and accreditation requirements governing this Health Care System, this position encompasses responsibilities overseen by the Chief of Mental Health Service Line. The Mental Health Service Line includes programs of acute inpatient care, outpatient care, Substance Abuse and PTSD Residential Rehabilitation Treatment Program, Psychosocial Rehabilitation and Recovery Center, Homeless Veterans Care Programs , Specialty Programs such as OEF/OIF and Suicide Prevention. Mental Health personnel are located at Roseburg, Eugene, N. Bend and other coastal areas. This position is a clinical and management position that supports our mission through administrative leadership, direct patient care, and oversight of Mental Health clinical, educational, and community activities. In short, the Chief Mental Health Services (CMHS) has programmatic, clinical, and administrative responsibilities for the following elements: Outpatient mental health, psychology services, both substance abuse and PTSD residential programs, mental health intensive case management (MHICM), when reinstated, homeless (HUD/VASH), mental health integration into primary care, suicide prevention, vocational rehabilitation, recovery oriented services, evidence based treatments, gender specific services, and the incorporation of telemental health into every provider’s clinic to ensure coverage of all mental health services across the healthcare system. These programs include high rates of activity and involve both independent and collaborative involvement. The Chief MH services retain full responsibility for program designs, goals, and organizational goals that include meeting target for mission critical performance measures and outcomes of programs. The incumbent coordinates and provides consultation on issues related to personnel, budget and forecast projections and participates with leaders from the governing body, management and clerical staff in upholding the hospital mission, vision, value and strategic plan. Interacts with the community as needed on behalf of the medical center when applicable. He/she sees to appropriate completion of paperwork items relating to staffing recruitment and proficiencies and is thoroughly familiar with the Uniformed Mental Health Services Benefits Package produced by the VISN 20 network. Functions in an advisory capacity to administration and clinical leadership in evaluating proposed changes as they relate to patient care. The incumbent coordinates and provides consultation on issues related to personnel, budget and forecast projections. He/she participates with leaders from the governing body, management and clerical staff in upholding the hospital mission, vision, value and strategic plan. He/she interacts with the community as needed on behalf of the medical center.


The Mental Health Service Chief functions as a provider and oversees care provided to patients in mental health. This includes identifying the patient’s medical problems, defining the medical management of these problems, and determining the need for consultation from medical/surgical/psychiatric subspecialty clinics. The Chief consults/collaborates with the other members of the healthcare team to coordinate care across the spectrum of services offered.


The incumbent executes leadership that is characterized by substantial and continuous responsibility and accountability for population groups or integrated programs that cross service and/or discipline lines and influence organizational mission and health care, as described above. The incumbent is responsible for planning, designing, implementing, and evaluating a program that encompasses a wide range of facility/healthcare system/VISN/CO activities. This includes setting long and short-range goals for the program that are interlinked with goals of the facility/healthcare system/VISN/CO. S/he oversees creation and maintenance of a positive organizational climate and culture including such issues as work environment, diversity, employee recognition, and safety. The incumbent has direct involvement with elected officials on VA related issues/concerns, i.e. members of Congress, VSO, State and Local.


Hours of Work: Full time



Recruitment/Relocation incentives may be authorized.


BASIC REQUIREMENTS: The basic requirements for employment as a VHA social worker are prescribed by statute in 38 U.S.C. 7402(b)(9), as amended by section 205 of Public Law 106-419, enacted November 1, 2000. To qualify for appointment as a social worker in VHA, all applicants must:


Citizenship: Be a citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3, section A, paragraph 3g this part.)



Education: Have a master’s degree in social work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master’s degree in social work.


Licensure: Persons hired or reassigned to social worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master’s degree level. Current state requirements may be found on the OHRM website.


Exception: VHA may waive the licensure or certification requirement for persons who are otherwise qualified, pending completion of state prerequisites for licensure/certification examinations. This exception only applies up to the full performance level. For grade levels above the full performance level, the candidate must be licensed or certified.


Physical Requirements: See VA Directive and Handbook 5019. 



English Language Proficiency: Social workers must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3j, this part.



Specialized Experience: Applicants must currently have experience at the full performance level for social workers which is at the GS-11 grade, who are licensed or certified to independently practice social work. They are assigned to all program areas, including inpatient or outpatient medicine, surgery, mental health, neurology, rehabilitation medicine, and geriatrics. Employees provide professional, independent social work services in the assigned area.



In addition to meeting all the Basic Requirements above, Specialized Experience is required for each level of consideration. Because this position's grade level is determined by a Professional Standards Board, based on the candidates licensure, registration and/or certifications, education, and experience, listed below are the three grade levels possible for this position.



Chief of Mental Health Services (CMHS)

-Licensed Clinical Social Worker (LCSW)


Additional Specialized Experience:  Applicant must meet the one (1) year specialized experience at the next lower grade level for consideration at the GS-12, GS-13, or GS-14 level of this position. See  Experience, Education and Licensure, and Demonstated Knowledge, Skills and Abilities below for the type of specialized experience required.


In facilities that may have a Social Work Department, individuals assigned as Chief of Mental Health Services have full responsibility for managing and supervising all aspects of Mental Health Service operations.



Grades for positions in this section are determined by the scope of responsibility, assignment, number of interdiciplinary mental health workers in the facility, and the complexity level of the facility.


Experience, Education and Licensure. The LCSW must evidence possession of supervisory and management skills, must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure. Their experience must demonstrate possession of advanced practice skills in administration, demonstrating progressively more professional competency skills and judgment. They may have certification or other post-master’s degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience. In addition, they must demonstrate the professional KSAs in below.


Demonstrated Knowledge, Skills, and Abilities

a. Knowledge and skill in management/administration, which includes supervision, consultation, negotiation, and monitoring.

b. Knowledge of legal, ethical, and professional standards applicable to social work practice.

c. Ability to develop, maintain, and oversee social work programs in all settings. This includes identifying needs for assessment, evaluation, and treatment; determining priority needs for social work services; and recommending adjustments to staffing levels accordingly.

d. Demonstrated global knowledge of social work practice in health care and mental health settings including resources, and the policies and procedures pertaining to home and community based care, acute care, ambulatory care, long term care, performance measures, and clinical guidelines.

e. Ability to provide consultation to care line managers and other staff on social work qualification standards, social work practice, social work competency, social work productivity, and social work continuing education.

f. Ability to provide supervision for social work licensure and practice supervision for facility social workers.


GS-12 Chief of Mental Health Services.  At the GS-l2 grade, individuals are typically assigned as chiefs of a small, minimally complex Service that offers basic social work services at Complexity Level 3 (Low Complexity) VHA facilities with one division. The chief has full management and supervisory responsibility for clinical practice, program management, education, human resource management and supervision, and organizational stewardship for the social work program. Such facilities may offer specialty care and services and may be affiliated with academic institutions. Typically, there are no subordinate supervisory social workers at the facility.



GS-13 Chief of Mental Health Services.  At the GS-l3 grade, individuals are typically assigned as chiefs of a moderate to large, complex Service that offers basic and specialized mental health services in Complexity Level 2 (Medium Complexity) VHA facilities. The service normally has more than 25 social workers on staff and may include one or more subordinate supervisory social workers. The chief has full responsibility for clinical practice, program management, education, human resource management and supervision, and organizational stewardship for a social work program.



GS-14 Chief of Mental Health Service.  GS-14 LCSW-CMHS is typically assigned to Complexity Level 1 (High Complexity) VHA facilities. They typically have full responsibility for provision of complex social work services requiring advanced practice skills. The service normally has more than 35 social workers on staff, including subordinate supervisory social  workers. They have full responsibility for clinical practice, program management, education, human resource management and supervision, and organizational stewardship for social worker programs.






References :  VA Handbook 5005/23, Part II, Appendix G39, SOCIAL WORKER dated February 2009.



Note: The title of the position (ACOS/MHS) has been substituted for Chief Social Work Service to associate the position being filled in association with Social Worker Qualification Standards.  As stated in the duties of this position, responsibility will be to oversee all mental health disciplines, not just Social Work.  However, these are the qualifications that the applicant, who is a Social Worker, would have to meet for consideration for this position as ACOS/MHS.


APPLICANTS PLEASE NOTE:  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.)  Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.  Applicants can verify accreditation at the following website: All education claimed by applicants will be verified by the appointing agency accordingly.  If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.


This position is in the Excepted Service. Initial appointment to this position is subject to the recommendation of the Social Work Professional Standards Board and approval by the Medical Center Director. Grade and salary is recommended by the professional standards board and will be based on the personal qualification of the candidate selected (i.e. education, certifications, experience, etc.)


It is the policy of the Department of Veterans Affairs that all health care professionals who claim licensure, certification, or registration must be credentialed in the VetPro system. VetPro is an internet enabled data bank that facilitates primary source review of all credentials related to employment. The VetPro process must be completed prior to appointment to this position.


This position is designated for random drug screening. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with the VA.


This position has been determined to one with direct patient care responsibilities and, as such, comes under the provisions of Public Law 95-201, as amended. Person selected under this announcement must be proficient in spoken and written English.


When applying for Federal Jobs, eligible Veterans should claim preference on their application or résumé. Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF 15, Application for 10-Point Veteran Preference. Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document entitlement to preference. To receive preference during the application process you must submit the required documentation with your application packet. For more information on Veterans' Preference, visit


Candidate selected will be required to have a background investigation completed.


Although this position is administrative in nature, candidate selected must meet physical standards in VA Directive and Handbook 5019. Candidate selected will be required to successfully complete a pre-employment physical.


Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.   You may also be evaluated based upon the question responses you provide during a structured interview. In responding to structured interview questions you should be sure to cite specific examples of experience, explain exactly what you did, and the outcome.


Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help balance work and life.  For more information please visit us at



This job opportunity announcement may be used to fill additional vacancies.



This position is in the Excepted Service and does not confer competitive status.

This Agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodations will be made on a case-by-case basis.

Department of Veterans Affairs is an Equal Opportunity Employer. Non-merit factors such as race, color, religion, sex, national origin, politics, marital status, physical handicap, age or membership/non-membership in a labor organization will not be considered in evaluating, ranking, or selection procedures.

Interviews for this position will be conducted using Performance Based Interviewing (PBI). PBI is a selection process that uses interviewing techniques to ask job applicants questions about knowledge, skills, abilities, attitudes, and experience they have that are important in order to successfully perform in the job. For more information on PBI and preparing for PBI interviewing, go to the following website: or contact the Human Resources office.

The primary consideration in making appointments under 38 U.S.C., chapter 73 or 74, will be the professional needs of VHA. Consistent with this policy, however, veterans will be given preference when qualifications of candidates are approximately equal. This includes qualified disabled and preference eligible veterans.



To begin the process, click the Apply Online button at the right side of this screen to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.

YOU MUST INCLUDE VA FORM 10-2850c IN YOUR APPLICATION PACKAGE TO BE CONSIDERED FOR THIS VACANCY.   You may upload the completed form to your USAJOBS or Application Manager account if you apply online.  Then you can use the uploaded form again and again when applying for future vacancies.  Please see this guide ( for more information on uploading and re-using the form in your applications.  Other required forms and documents can also be saved in your account and used the same way.  Applicants are urged to apply online; this process is much easier and faster.


Note: To return to a previously Saved or Incomplete application, just reapply through your account in USAJOBS.  Check your account ( to see the status of your application after applying, including any messages that may have been sent to you.


If you cannot apply online:

  1. Click the following link to view and print the occupational questionnaire: View Occupational Questionnaire.
  2. Print this 1203FX form to provide your response to the occupational questionnaire:
  3. Fax the completed 1203FX form along with all supporting documents to (478)757-3144.  Your 1203FX form must be placed on top of all materials being faxed and will serve as a cover page for your fax transmission.
  4. Keep a copy of your fax receipt in case verification is needed.


To fax supporting documents you are unable to upload:

  1. Complete this cover page using the following Vacancy ID: 798436.  You must use this fax cover sheet in order for your documents to be matched with your online application.
  2. Fax your documents to (478)757-3144.


The complete Application Package must be submitted by 11:59 PM (EST) on Tuesday, December 18, 2012.


You must provide a complete Application Package; the following documents are required:

1. CV or Resume(detailed to address FT, PT, weekly hours worked, salary or hourly wage, job title, and duties performed). (required)

2. VA Form 10-2850c - Application for Associated Health Occupations (Available at (required).

3. Responses to the Occupational Questionnaire. (required)

4. OF-306 - Declaration for Federal Employment. (required)

5. Transcripts to verify education. (required)

In addition, if you are a current or former Federal employee, Veteran or other eligible applicant, you must include the required documents applicable to your status:

6. If currently employed in the VA system, include latest SF-50 - Notification of Personnel Action. (required if applicable).

7. If prior military service, include all copies of your DD Forms 214 or proof of service (required if applicable). Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must also complete and submit an SF 15, Application for 10-Point Veteran Preference (available at

9. Required documents for Schedule A eligibility. (required if applicable)


Failure to submit a complete application packet may result in your application being removed from consideration. You will not be contacted for additional information or missing documents.


Pam Phelps
Phone: (541)440-1000x44272
Fax: (541)440-1209
Agency Information:
VHA Roseburg HCS
Department of Veterans Affairs
Human Resources 05
913 NW Garden Valley Blvd
Roseburg, OR
97471 Fax: (541)440-1209



After we receive your complete application package (including any required documents-those missing required document may not be considered), your qualifications will be reviewed to determine if you meet the basic requirements. You will be notified when this decision is made.



After the review, all qualified applicants are sent to service for the selection process. When a candidate is selected, the selectee will be contacted by Human Resources (not the Service making the selection) with a tentative offer of employment, This may take several weeks after the announcement closes. The remaining applicants will be notified that they were referred for consideration but not selected.



The selectee will then have to submit to the required pre-employment screening process of Physical Exam, Suitability for Federal Employment, Credentialing Process and Professional Standards Board Determination. This can take up to 30 days. When all processes are complete and cleared a firm offer of employment will be made to the selectee.

Control Number: 332560100
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