This Position Is No Longer Available

Job Title:Support Services Specialist

Department:Department of the Army

Agency:U.S. Army Accession Command

Job Announcement Number:NCBF12220679789114D

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$42,209.00 to $54,875.00 / Per Year

OPEN PERIOD:

Saturday, November 17, 2012 to Monday, November 26, 2012

SERIES & GRADE:

GS-0342-07

POSITION INFORMATION:

Full Time - Temporary NTE 9/30/2013

DUTY LOCATIONS:

1 vacancy in the following location:
Fort Meade, MD United States

WHO MAY APPLY:

United States Citizens

JOB SUMMARY:

Civilian employees serve a vital role in supporting the Army mission.  They provide the skills that are not readily available in the military, but crucial to support military operations.  The Army integrates the talents and skills of its military and civilian members to form a Total Army.

About the Position:
You will support the administrative and logistical functions of the U.S. Army Recruiting Command (USAREC) recruiting Battalion (BN)/Army Medical Detachment (AMEDD) in the areas of facilities, bachelor/family leased housing, and telecommunications.  Your work will improve the efficiency, effectiveness and productivity of the organization.  The accomplishment of this work directly supports battalion operations.  This position is TEMPORARY NTE 9/30/12.  It is temporary and may be extended up to 24 months.

Who May Apply: US Citizens

KEY REQUIREMENTS

  • Travel may be required to supported installations
  • Must possess a valid state drivers' license
  • Pre-appointment Secret level security clearance required

DUTIES:

Manage recruiting facilities and bachelor/family leased housing. Ensure on-site surveys/inspections are conducted at recruiting facilities. Identify facilities’ requirements from stations and companies to include upgrading current facilities to plan projects for up to three years.   Maintain the BN office supply inventory and key control. Coordinate with representatives of all military services, review information on joint facilities, and communicate requirements to the U.S. Army Corps of Engineers (COE). Assist and perform logistics management duties other than facility management.  Perform a variety of telecommunications control functions. Plan future telecommunications’ requirements IAW U.S. Army Recruiting Command (USAREC) and Department of Army (DA) guidance, staff as needed, and ensure proper implementation. Ensure all requests affecting new or existing telecommunications services are properly prepared, justified, and dispatched. Ensure new recruiters receive orientation/training on USAREC policy and procedures regarding the use of telecommunications services.

 


 


QUALIFICATIONS REQUIRED:

Specialized experience: To qualify, applicants must possess one year of specialized experience equivalent to the next lower grade/level (GS-06).  Specialized experience is defined as: demonstrated knowledge of the methods and procedures for providing or performing a variety of functions and services applicable to this support services specialist position to be filled; ability to plan, organize, and control work involving diverse activities; ability to gain cooperation and coordinate the work of others; and skill in oral and written communications.

 

Examples of qualifying specialized experience include:

Management analyst or technician or other work that included study, analysis, or evaluation leading to the development or improvement of managerial or administrative policies, practices, and procedures.

Administrative officer or assistant, budget administration, program analysis, or other work that demonstrated knowledge of an organization and its functions, and the ways in which support services can facilitate the work of the organization.

Office management experience that included responsibility for directing a variety of support services such as typing, mail processing,

purchase of supplies and equipment, etc.

Secretarial work that required monitoring and coordinating administrative and processing work of subordinate elements through a system of internal procedures, controls, production, progress reporting, etc., to insure the efficient operation of an organization.

Military experience that included responsibility for directing a variety of support functions such as communications, property management, mail service, facilities and equipment maintenance, etc.

 

You will be evaluated on the basis of your level of competency (knowledge, skills, abilities)in the following areas:

  • Knowledge of the U.S. Army Recruiting Command (USAREC) Guidelines
  • Skill in Planning Assignments to Improve Efficiency of the Organization
  • Ability to Communicate Orally and in Writing with Management Personnel/Employees



Education can be substituted for experience.  Review the qualification requirements for specific information.  One full academic year of graduate-level education with a Major study in - public administration, business administration, industrial engineering, industrial management, or other administrative or management fields related to the position to be filled.

• Only degrees from an accredited college or university recognized by the Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and U.S. Department of Education websites at - http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html

• Foreign education must be evaluated for U.S. equivalency in order to be considered for this position. Please include this information in your resume.

Other Requirements:
Click
here for more information.

Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.

You will be required to provide proof of U.S. Citizenship.

One year trial/probationary period may be required.

Direct Deposit of Pay is Required.

Valid state drivers' license.

Secret level security clearance on pre-appointment basis.

Some business travel as required.

 

 


 

HOW YOU WILL BE EVALUATED:

Your application package (resume, supporting documents, and responses to the questionnaire) will be reviewed to verify that you meet the basic eligibility and qualification requirements.  Your responses to the questionnaire will be used to evaluate your relevant personal, educational, and work experiences. Only the most recently submitted resume will be considered.

Basis for RatingQualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.

Interagency Career Transition Assistance Program (ICTAP).  The Interagency Career Transition Assistance Plan (ICTAP) provides eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies.  If your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority if:  1) this vacancy is within your ICTAP eligibility, 2) you apply under the instructions in this announcement, and 3) you are found well-qualified for this vacancy.  Well-qualified is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position. Under competitive delegated examining, an ICTAP eligible will be considered well-qualified if they attain an eligibility rating of 90 or higher, not including points for veterans' preference. You must provide proof of eligibility with your application to receive selection priority.  Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation personnel action form.  Information about ICTAP eligibility is on OPM's Career Transition Resources website at http://www.opm.gov/ctap/index.asp

 


BENEFITS:

The Department of Defense offers excellent benefits programs some of which may include:

  • Comprehensive health and life insurance
  • Competitive salaries
  • Generous retirement programs
  • Paid holidays, sick leave, and vacation time
  • Flexible work environment to include use of Telework and alternate work schedules
  • Paid employment related training and education
  • Possible student loan repayment
  • Payment of licenses, certification, and academic degrees as applicable
  • Bonuses, incentives, and awards as appropriate for the job.


  • OTHER INFORMATION:

    • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
    • The Department of Defense (DoD) policy on employment of annuitants will be used in determining eligibility of annuitants. The DoD policy is available at http://www.cpms.osd.mil/ASSETS/E8AB932EA1E44617BAC7222922E42A62/DoDl140025-V300.pdf.

    • In accordance with section 9902(h) of title 5, United States Code, annuitants reemployed in the Department of Defense shall receive full annuity and salary upon appointment. They shall not be eligible for retirement contributions, participation in the Thrift Savings Plan, or a supplemental or redetermined annuity for the reemployment period. Discontinued service retirement annuitants (i.e. retired under section 8336(d)(1) or 8416(b)(1)(A) of title 5, United States Code) appointed to the Department of Defense may elect to be subject to retirement provisions of the new appointment as appropriate. (See DoD instructions 1400.25, Volume 300, at http://www.dtic.mil/whs/directives.)

    • Multiple positions may be filled from this announcement.

    • Credit will be given for appropriate unpaid work experience.

    • Salary includes applicable locality pay or Local Market Supplement.

    • This is a Career Program Position (CP) 51.

    • This position is a temporary position and may be extended in one year increments up to a maximum of two years.

    • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.  If selected, you must pay your own way to the new job. If, upon reporting to work, you are found ineligible for the job for any reason, you must pay your own expenses to return to your home. No relocation expenses will be paid by the Government.

    • Defense National Relocation Program will not be authorized.  Participation in this program is not authorized. No relocation expenses will be paid by the Government.

    • You may claim Military Spouse Preference.  Spouses of active duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified candidates referred for the position and are within reach for selection. If you believe you are entitled to military spouse preference, you must clearly identify your claim for that preference on your application. A copy of the military members PCS orders are requested at the time of application.

    • One year trial/probationary period may be required.

     

     

     



    HOW TO APPLY:

    To apply for this position, you must provide a complete Application Package which includes:

    1. Your resume: If you submit a resume with inappropriate material e.g. photos, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.
    2. Your responses to the questionnaire
    3. Additional required documents (see Required Documents section below)

    The complete Application Package must be submitted by 11:59 PM (EST) on Monday, November 26, 2012.

    To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account.  Follow the prompts to complete the questionnaire. Please ensure you click the Submit My Answers button at the end of the process. 
    To fax supporting documents you are unable to upload, complete this cover page http://staffing.opm.gov/pdf/usascover.pdf using the following Vacancy ID789114.  Fax your documents to 1-478-757-3144.

    If you cannot apply online, you will need to provide the same information obtained in the online process.  You will need three documents to complete this process:  the Occupational Questionnaire, the scan response form, U.S. Office of Personnel Management Occupational Questionnaire (OPM Form 1203-FX), and a separate document described in item #3. below. 

    1. Download the scan response form, OPM Form 1203-FX, from http://www.opm.gov/forms/pdf_fill/OPM1203fx.pdf.

    2. View Occupational Questionnaire.  Use this information to guide you in completing the OPM Form 1203-FX.  Note that you may be instructed to leave some responses blank on the scan response form.

    3.  On a separate document, please identify which position(s) on your resume (include title, organization, and employment dates) support any response of “E” ("I am considered an expert in performing this task...."). 

    4. Fax the completed OPM Form 1203-FX, along with your required and supporting documents, to 1-478-757-3144. Your OPM Form 1203-FX will serve as a cover page for your fax transmission.

    PLEASE NOTE: The numbering on the OPM Form 1203-FX will not match the Occupational Questionnaire.  Section 25 of the OPM Form 1203-FX continuously numbers from number one, while the Questionnaire starts each section of questions with number one.  When entering your responses please continue regardless of number sequence.  This issue has been identified and will be resolved as soon as possible.

    It is your responsibility to verify that information entered, uploaded, or faxed (i.e., resume) is complete, accurate, and submitted by the closing date.  Uploaded documents may take up to one hour to clear the virus scan.  Faxed documents must be completely transmitted by 11:59p.m. Eastern Standard Time on the closing date of the announcement.

     

    The Department of the Army provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the servicing civilian personnel unit. Requests for reasonable accommodation are made on a case-by-case basis.



    REQUIRED DOCUMENTS:

    The following documents are required:

    • Resume: If you submit a resume with inappropriate material e.g. photos, you will not be considered for this vacancy. Your resume may be submitted in any format. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.e., HRS per week and month/year to month/year or month/year to present). Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.
    • If the position has an education requirement or you are qualifying based on a combination of education and experience or solely on education, you must submit your college transcripts with your application.
    • If you are claiming Veterans Preference or Military Spouse preference (MSP), to verify your preference claim you MUST submit supporting documents with your application package. These documents may include, but are not limited to:   for MSP claims, PCS orders and marriage certificate; for verification of Veteran Preference, DD214 (which indicates character of service) SF-15, VA Letter and/or Activation/Deactivation orders.

    • If you are currently serving on active duty: You MUST submit a certification from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is signed. If you supply a certification at this stage, your preference/eligibility will be verified prior to appointment.   For more information about Veteran's Preference, please click this link:

       http://www.opm.gov/employ/veterans/html/vetguide.asp.   Please upload veteran's documents under the appropriate category.

       

    If you fail to provide these documents, you will be marked as having an incomplete application package and will not be considered any further.

     

    PLEASE NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents like military orders and marriage certificates may contain personal information for other than the applicant.These documents may be sanitized to remove such personal information before submission with the application. Applicants may be asked to provide an un-sanitized version of the documents upon selection to confirm eligibility.

    AGENCY CONTACT INFO:

    Central Resume Processing Center
    Phone: (410)306-0137
    Email: USARMY.APG.CHRA-NE.MBX.APPLICANTHELP@MAIL.MIL
    Agency Information:
    DA NCR Fort Meade
    Civilian Personnel Advisory Center
    ATTN PECH NCR F
    4432 Llewellyn Avenue
    Fort Meade, MD
    20755-5035

    WHAT TO EXPECT NEXT:

    Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the occupational questionnaire. The numeric rating you receive is based on your responses to the questionnaire. The score is a measure of the degree to which your background matches the knowledge, skills, and abilities required of this position. Please follow all instructions carefully. Errors or omissions may affect your rating.


    To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.


    For questions regarding the status of your application, eligibility or qualifications determination contact the Army Applicant Helpdesk at usarmy.apg.chra-ne.mbx.applicanthelp@mail.mil.


    Control Number: 331457100
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