This Position Is No Longer Available

Job Title:IT SPECIALIST (SYSADMN/CUSTSPT), GS 9/11 (EX)

Department:Department Of Justice

Agency:Federal Bureau of Investigation

Job Announcement Number:SL-2013-0008

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$47,448.00 to $74,628.00 / Per Year

OPEN PERIOD:

Friday, November 2, 2012 to Wednesday, December 19, 2012

SERIES & GRADE:

GS-2210-09/11

POSITION INFORMATION:

Excepted Service. - Permanent, Full-Time.

PROMOTION POTENTIAL:

12

DUTY LOCATIONS:

1 vacancy - Saint Louis, MO, US

WHO MAY APPLY:

This announcement is open to all qualified U.S. citizens.

This position is being advertised concurrently with Announcement Number SL-2013-0014. FBI candidates who wish to be considered on External and FBI only certificates must apply to both announcements.

JOB SUMMARY:

Our Mission
To protect and defend the United States against terrorist and foreign intelligence threats, to uphold and enforce the criminal laws of the United States, and to provide leadership and criminal justice services to federal, state, municipal, and international agencies and partners.

Public Service is a public trust. For the FBI, this means that the public has committed to our care the safety of our Nation and the defense of our Constitution. To sustain that trust and to meet our resulting obligations, we must adhere strictly to our core values of: Rigorous obedience to the Constitution, Respect, Compassion, Fairness, Integrity, Accountability, and Leadership.

Division:  St. Louis Field Office

Location:  St. Louis, MO 

Working Hours:  8:15 a.m. - 5:00 p.m. (Monday - Friday)

Salary:

GS 09:  $47,448.00 - $61,678.00

GS 11:  $57,408.00 - $74,628.00

 

Some travel may be required.

KEY REQUIREMENTS

  • Must be a U.S. Citizen.
  • Must be able to obtain a Top Secret-SCI clearance.

DUTIES:

GS 9:

  • Assists senior IT Specialist in overseeing the on-line information systems and microcomputer operations within the field office.
  • Provides technical support to all levels of personnel concerning the implementation and daily operations of the computer systems and individual microcomputer functions within the office.
  • Participates in testing and debugging various aspects of on-line systems programs and providing feedback to FBIHQ specialists concerning possible changes or modifications.
  • Serves as point of contact for user complaints concerning computer malfunctions.
  • Utilizes standardized procedures and/or operates microcomputer to make periodically scheduled retrievals of reports and listings for users.

 GS 11:

  • Serves as a senior Information Technology (IT) Specialist by directing the daily operations of computers that function either as stand-alone single processor computer systems, or as interlocking portions of the overall mainframe computer system.
  • Resolves complex processing issues and error conditions requiring complex processing software changes.
  • Serves as the office authority concerning the capabilities and potential of on-line applications and individual microcomputer programs used to support administrative and investigative efforts.
  • Serves as the local area network (LAN)/wide area network (WAN) subject matter expert for classified and unclassified networks being utilized by the division.
  • Configures routers, switches, servers; analyzes network performance; applies patches to servers and systems; and develops and maintains relationships with FBI and non-FBI technical staff responsible for network administration, maintenance, and security.
  • Works directly with customers to customize services to meet specific customer requirements.


QUALIFICATIONS REQUIRED:

Please make sure your specialized experience/requirement(s) can be identified in your resume.

 

SPECIALIZED EXPERIENCE (SE)

 

Qualifications for the GS 9 grade level:  Applicant's must possess one (1) year of SE at the GS 7 grade level.  SE is as follows:

  • Provided technical support to office personnel.
  • Diagnosed system problems and replaced/repaired system components.
  • Participated in testing and/or debugging on-line system programs.
  • Maintained/modified basic programming tasks.   

Qualifications for the GS 11 grade level:  Applicant's must possess one (1) year of SE at the GS 09 grade level.  SE is as follows: 

  • Provided advice and/or guidance to various levels of personnel regarding administrative and technical matters related to IT programs and/or services.
  • Configured, installed, repaired, and/or maintained computer networks; desktops; and mainframe operating systems.
  • Diagnosed and resolved system problems by analyzing problems and issues.
  • Worked with clients and customers to assess their needs; provided assistance; resolved problems; and provided quality products and services.
  • Conveyed information clearly and concisely orally and in written format.

 

Applicants must meet the qualification requirements by the closing date of this announcement.


Education may be substituted for SE as follows:

 

GS 9: Applicants must have two (2) full years of progressively higher level graduate education OR master's degree OR equivalent graduate degree (such as LL.B or J.D.)


GS 11:  Applicants must have three (3) full years of progressively higher education OR Ph.D OR equivalent doctoral degree.

All degrees must be from an accredited college or university.

 

Qualifying education must show major study (progressive course work leading to a major) in computer science, information science, information systems management, mathematics, statistics, operations research, or engineering; OR course work which required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field.

Education completed in foreign colleges or universities may be used to meet the above requirement provided you can show that the foreign education is comparable to that received in an accredited educational institution in the U.S.

This position is designated as "emergency". As an "emergency" employee, you may be expected to report to work during periods of adverse weather conditions or other types of emergency situations when it is announced that an "unscheduled leave policy" is in effect or that federal agencies are closed in your immediate vicinity.

Applicants must possess a valid driver's license for state of residence.

 

Work requires strenuous physical exertion such as climbing tall ladders or towers, lifting heavy objects in excess of fifty pounds, and crouching or crawling in small work areas.

HOW YOU WILL BE EVALUATED:

Your application will be evaluated and rated under the FBI's Candidate Rating Procedures.  Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement.  If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire.  If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.  Your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified.  Names of candidates in the best qualified category will be sent to the hiring official for employment consideration. Candidates within the best qualified category who are eligible for veteran preference will receive selection priority over non-veteran preference eligibles.

All applicants will be rated on the following Competencies:

  • Technical Guidance
  • Operating System Administration
  • System Maintenance
  • Customer Support
  • Communication
High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from best-qualified status or result in a lowered score.

Additional details on the application process can be found at the "How To Apply" section of this announcement.
To preview questions please click here.


BENEFITS:

The FBI offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System.  This link provides an overview of the benefits currently offered to Federal employees: Benefits

OTHER INFORMATION:

ADDITIONAL SELECTIONS MAY BE MADE FROM THIS ANNOUNCEMENT TO FILL POSITIONS WITHIN THE SAME DIVISION WHEN THE POSITION INCLUDES SUBSTANTIALLY THE SAME DUTIES AND RESPONSIBILITIES AND QUALIFICATIONS.

Policy has been implemented wherein support employees entering a position through a competitive OR non-competitive action may be precluded from moving to another position within the Bureau by means of reassignment or change to a lower grade for a minimum of 12 months.  This policy does not apply to probationary employees.  Probationary employees are generally precluded from being considered for all job opportunities until their 12-month probationary period has concluded.


Candidates are ineligible to apply if currently on a Performance Improvement Plan (PIP); or have failed a PIP and are currently awaiting the final action by your Human Resources Office.

A Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Unacceptable".

All selectees, with the exception of current FBI employees, will be required to serve a one-year probationary period.


Relocation expenses will be borne by the selectee, except FBI employees returning from Legat assignment.  Generally, following a COST TRANSFER you will be eligible for transfer after completing three years in the assignment.  Additionally, NO COST TRANSFER require a one-year assignment commitment to be eligible for further FBI transfers.

Veterans' Preference: If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume.  Your veterans' preference entitlement will be verified by the employing agency.

For 5-point veterans' preference, please provide your DD-214 (Certificate of Release or Discharge from Active Duty); official statement of service from your command, if you are currently on active duty; or other official documentation (e.g., documentation of receipt of campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions.

For 10-point veterans' preference, please submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, and other required documentation identified on the SF-15 to support your preference claim.

For further information on how to claim veteran's preference please go to Veteran's Preference


If you are hired, you will be required to serve a one-year probationary period unless you are a current FBI employee or a DOJ employee who has successfully completed a probationary period as an Intelligence Analyst.  Probationary employees are generally precluded from being considered for other FBI job opportunities until their 12-month probationary period has concluded.  

Applicants should keep their contact information updated on the USAJOBS registration page.


Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.

Management has the prerogative to select at any grade for which this position has been announced.

Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph.  You must be suitable for Federal employment; as determined by a background investigation. Only those candidates determined to be best qualified will be contacted to proceed in the selection process.

The FBI is in the Executive Branch of the federal government.  It is one of the components of the Department of Justice (DOJ). The FBI is the principal investigative arm of the DOJ. All FBI positions are in the excepted service.


The FBI welcomes and encourages applications from persons with physical and mental disabilities and will reasonably accommodate the needs of those persons. If you need a reasonable accommodation for any part of the application and hiring process, please contact the person on the extension provided above. The decision on granting reasonable accommodation will be on a case-by-case basis. The FBI is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit.


The FBI is an Equal Opportunity Employer and all qualified applicants will receive consideration for this vacancy.  Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of color, race, religion, national origin, political affiliation, marital status, parental status, physical or mental disability, genetic information, age, sex, sexual orientation, membership or nonmembership in an employee organization, or on the basis of personal favoritism, or any other non-merit factors.



HOW TO APPLY:

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. If applying online poses a hardship please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance.

Step 1 - Establish an Account
On the USAJOBS Web site, select "MY USAJOBS" and click "Create Your Account Now." You will be prompted to provide contact information, establish user access information, and indicate your citizenship and veteran preference information. After entering this data, your personal page will be created. Here, you can choose to create a new resume or set up email notification agents to alert you to new positions posted to USAJOBS.

Step 2 - Create and Store a Resume
To add a resume on USAJOBS, use the resume builder provided. There are four steps: Getting Started; Experience; Related Information; and Finishing Up. Resumes created on USAJOBS are saved and can be used to apply for any vacancy within the federal government. You can store up to five resumes on USAJOBS.  You may need to customize your resume to ensure that it supports your responses to the online questionnaire.
 
Step 3 - Apply Online
Click the "Apply Online" button on this announcement and then select the resume you wish to submit with your application. You will be redirected to the FBIJOBs. gov website to complete the application process.

Step 4 - Answer the Online Questions and Submit Your Application
If this is your first time on FBIJOBs.gov website, you will be prompted to register by answering questions related to your eligibility for federal employment. The system will save these responses and take you back to the main screen so that you can answer the job-specific questions. Click on the "Continue" button to answer the job-specific questions. You must answer all the questions and click the "Finish" button.

Step 5 - Submit Required Documents
Click on one of the available options: Upload, USAJOBS, Fax, or Reuse existing documents, to submit required documentation.  Follow the instructions provided.

Step 6 - Review and Confirm Your Submission
Once you click "Done," you will see a summary of your application for your review. You may also generate a PDF version to print or save for your records. When you click "Finish" at the bottom of the page, you will then be directed back to USAJOBS where you can confirm that your application has been submitted and track your application status.

If you run into any technical difficulty during the on-line application process, please contact the USAJOBS helpdesk by clicking on "Contact Us" on any USAJOBS page.

REQUIRED DOCUMENTS:

To apply for this position, you must provide a complete application package by the closing date which includes:
1. Your resume (required)and cover letter (optional)
2. A complete assessment questionnaire (required)
3. Other supporting documents:
  • College transcript(s), if qualifying based on education
  • SF-50, Notification of Personnel Action
  • Most recent Performance Appraisal- Please Note: This does not apply to current FBI employees.
  • For Veterans: DD 214
  • For Disabled Veterans: DD214, SF-15
  • VA letter dated 1991 or later

AGENCY CONTACT INFO:

Mary Jacobs
Phone: 304-625-4799
Fax: 000-000-0000
TDD: 304-625-2165
Email: Mary.Jacobs@ic.fbi.gov
Agency Information:
DOJ/FBI
1000 Custer Hollow Road
Module C-2
Attn: HRG (WV)
Clarksburg, WV
26306
US
Fax: 000-000-0000

WHAT TO EXPECT NEXT:

Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The best qualified candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of the outcome.

Status of Your Application:
You can check the status of your application by accessing the USAJOBS website at http://www.usajobs.gov and clicking on "Track Your Online Application."

Control Number: 330508100
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