This Position Is No Longer Available

Job Title:IT Specialist (CUSTSPT)

Department:Department of the Air Force

Agency:Air National Guard Units (Title 32)

Job Announcement Number:NCAF-12-001

This position is closed and no longer accepting online applications through USAJOBS.

The contents of the announcement can still be viewed.

SALARY RANGE:

$57,408.00 to $74,628.00 / Per Year

OPEN PERIOD:

Tuesday, February 14, 2012 to Thursday, March 15, 2012

SERIES & GRADE:

GS-2210-11

POSITION INFORMATION:

Full Time - Permanent

DUTY LOCATIONS:

1 vacancy - Charlotte, NC United States

WHO MAY APPLY:

Open to areas 1, 2 and 3

JOB SUMMARY:

The National Guard is the oldest component of the Armed Forces of the United States.  Since the earliest American colonial days, citizens have joined together for collective defense.  We have a proud tradition of coming to the aid of our friends and neighbors in times of serious emergencies.  Join our National Guard team and serve your Nation, your States and your community!

 

NATIONAL GUARD MEMBERSHIP IS REQUIRED:  This is an excepted position that requires membership in a compatible military assignment in the North Carolina Air National Guard.  Selectee will be required to wear the military uniform.  Acceptance of an excepted position constitutes concurrence with the requirements as a condition of employment.  Applicants must be current members of the North Carolina Air National Guard.

   

Who Can Apply:  The area of consideration for this position is STATEWIDE.  Applications will only be accepted from current employees of the North Carolina Air National Guard with a permanent or indefinite Excepted Appointment and current military members of the North Carolina National Air Guard (in the respectitive branch for which the position is advertised).

 

Position Location: New London, NC

KEY REQUIREMENTS

  • Must maintain membership in the National Guard for continued employment.
  • This position does not require a preplacement physical prior to employment.
  • No PCS will be authorized unless agreed upon by HRO prior to the e-date.
  • Type of Employment: Enl E7 and below
  • Compatibility: AFSC: 3D0X3, 3D1X1, 3D1X2, 3D0X2
  • Security Clearance Required: Secret

DUTIES:

This position is located in the Network Systems  Flight of an ANG Combat Communications Squadron.  The purpose of the position is to design, deploy, install, operate, maintain, modify, and recover various types of communications electronics (CE) information technology (IT) systems and their components.  Incumbent is responsible for planning, coordinating, and directing the mission accomplishment and training workload of the Theater Deployable Communications (TDC) workcenter. Monitors, maintains, and recommends optimum voice and data network systems configuration and architecture, to include administering and programming the system's messaging, broadcasting, automated attendants, load capacity, call restrictions, and classes of services.  Performs all software upgrades and troubleshooting of the operating system and switch hardware using appropriate software solutions or diagnostic equipment. Applies diagnostic and network management equipment to test, configure, evaluate, and optimize all circuits and services. Develops detailed lists of equipment and capabilities to satisfy current requirements for the entire switched system or segments of the complete switched system. Designs, develops and conducts technical and operational tests and evaluations of a wide range of communications equipment and systems.  Designs specific kinds of communications networks, according to operating requirements, planned traffic and the location of stations and users. Conducts site surveys for information systems equipment, verifying adequacy of network cable, power, and general condition.  Assembles  cables and connectors for military and/or commercial interface. Installs, configures and programs networking equipment to include routers, network encryption devices, switches, channel switch units (CSU), digital switch units (DSU) and multiplexers using military and commercial protocols such as Integrated Services Digital Network (ISDN), Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), Routing Interchange Protocol (RIP), and Point to Point Protocol (PPP).  Programs  and uses remote management tools to administer and operate active networks. Evaluates and recommends commercial of-the-shelf software (COTS) solutions for all telecommunications requirements. Coordinates with outside agencies and customers to provide required services and technical solutions.  Responsibilities involve direct customer support including recommending new equipment, site surveys, training, resolving problems related to configuration management, stems functionality, hardware and software configuration, and system conflict resolution.  Develops and coordinates tactical Internet Protocol (IP) networks for local, metropolitan, and wide area networks. Administers the implementation of approved telecommunications projects and contracts by planning the installation, maintenance and evaluation of the system. Develops and manages problem and trend analysis data of communications equipment and systems. Prepares, maintains and submits applicable maintenance records and reports.  Administers the Maintenance Standardization and Evaluation Program (MSEP) within the workcenter. Provides technical assistance and guidance to the users of the system to include adherence to established policies and procedure. Performs maintenance, strapping, and configuration of Cryptographic units. Develops, establishes and maintains work center training programs. Plans and schedules tasks and training activities for drill status guard members.  Oversees and conducts on-the-job training (OJT) for personnel. Creates and develops lesson plans. Ensures availability of facilities and training aids.  Monitors the training status of personnel and ensures that supplemental and/or remedial training is accomplished. Implements the Base Information Protection (BIP) training program under guidance of unit program to include training scenarios for BIP (e.g., hacker, intrusions, etc) local procedures for reporting and responding to BIP issue.  Performs duties required for the mobilization readiness of section personnel and equipment. Plans and lays out work to be accomplished. Determines approaches, methods and courses of action required to accomplish the mission. Determines appropriate maintenance procedures.  Estimates time, equipment and material requirements. Performs other duties as assigned.

 

 

 

PD: D1557000


QUALIFICATIONS REQUIRED:

This series covers two-grade interval administers that manage, supervise, lead, administer, develop, deliver, and support information technology (IT) systems and services.  This series covers only those positions for which the paramount requirement is knowledge of IT principles, concepts, and methods; e.g., data storage, software applications, networking.

 

Minimum Requirements  Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process.  Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.      

 

Specialized Experience:   Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization.  Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls.  Experience that required adaptations of guidelines or precedents to meet the needs of the assignment.   Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.      

 

Other Requirements:    For positions requiring the operation of motor vehicles, candidates must have a valid state driver's license for the state in which they live or are principally employed.

For positions requiring a security clearance (Secret or Top Secret) the applicant must possess or be able to obtain a clearance within one year of appointment.  

  

***IAW DOD 8570.01-M CERTIFICATION MUST BE OBTAINED WITHIN SIX MONTHS OF APPOINTMENT***

 

For each task in the following group, choose the statement from the list below that best describes your 36 months of the required experience and/or training. Darken the oval corresponding to that statement in Section 25 of the Qualifications and Availability Form.

 

1. Knowledge of overall systems software methods for integrating and optimizing components within the assigned area of responsibility. 

2. Knowledge of applications software development concepts and techniques sufficient to applying computer assisted software engineering (CASE) tools to the design and development process. 

3. Knowledge of computer equipment and assigned application software tools to provide guidance to less experienced co-workers in resolving programming problems.

4. Knowledge of current state-of-the-art system software technology and related computer equipment sufficient to design, evaluate code, test, and debug large and complex programs. 

5. Knowledge of requirement analysis methods to develop systems modifications and knowledge of pertinent government regulations.

6. Knowledge in Windows Server Administration.

7. Knowledge of network security processes and tools.

8. Knowledge of virtual technologies such as VMWare, Hyper V or others.

9. Skill in implementing and resolving issues associated with software patches.

10. Skill in developing and managing training plans and training activities.

11. Ability to design, test and debug large complex programs.
 

  

Quality of Experience:   Length of time is not of itself qualifying.   Candidates' experience should be evaluated on the basis of duties performed rather than strictly on the rank of the individual; however, established compatibility criteria/assignments must be followed.   The applicant's record of experience, training, and education must show possession of the knowledge, skills, and abilities needed to fully perform the duties of the position to be filled.


Substitution of Education for Specialized Experience :  At the GS-11 level, a Ph.D. or equivalent, or 3 years of progressively higher level graduate education leading to such a degree.  

 

Major study-computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field. 

 

The applicant selected for this position will be required to participate in the Direct Deposit/Electronic Funds Transfer Program.

 

Security Clearance:  Employment is subject to attaining and maintaining a security clearance as required by the position (ANACI minimum).

 

Military Assignment:  Occupants of this position must maintain continuous military membership in the North Carolina National Guard (NCANG).  Assignment to a compatible  Enlisted (E7  & below) position in the NCANG is mandatory.  (Enl: 3D1X1/X2/X3)

 

Permanent Change of Station (PCS):   A PCS will not be authorized for this position, unless agreed upon (in advance) by HRO, and a PCS order is prepared prior to the effective date.

HOW YOU WILL BE EVALUATED:

Once the application process is complete, a review of your application will be made to ensure you meet the job requirements.  To validate your qualifications for this job, a review of your résumé and supporting documentation will be made and compared against your responses to the occupational questionnaire.  The rating you receive is based on your responses to the questionnaire and supporting documents.  If, after reviewing your résumé and supporting documentation, a determination is made that you have misrepresented your qualifications and/or experience, your rating will be adjusted to more accurately reflect your abilities.  Please follow all instructions carefully.  Errors or omissions may affect your rating.


BENEFITS:

The Federal government offers a number of exceptional benefits to its employees. The following Web addresses are provided for your reference to explore the major benefits offered to most Federal employees.

Flexible Spending Accounts - The Federal Flexible Spending Accounts Program (FSAFeds) allows you to pay for certain health and dependent care expenses with pre-tax dollars. For additional information visit: https://www.fsafeds.com/fsafeds/index.asp

Health Insurance - The Federal Employees Health Benefits Program offers over 100 optional plans. For additional information visit: http://www.opm.gov/insure/health/index.asp

Leave - Most Federal employees earn both annual and sick leave. For additional information visit: http://www.opm.gov/oca/leave/index.asp

Life Insurance - The Federal Employees' Group Life Insurance Program (FEGLI) offers: Basic Life Insurance plus three types of optional insurance, for additional information visit: http://www.opm.gov/insure/life/index.asp

Long Term Care Insurance - The Federal Long Term Care Insurance Program (FLTCIP) provides long term care insurance for Federal employees and their parents, parents-in-law, stepparents, spouses, and adult children. For additional information visit: http://www.ltcfeds.com/

Retirement Program - Almost all new employees are automatically covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan. The three tiers are: Social Security Benefits, Basic Benefit Plan, Thrift Savings Plan. For additional information visit: http://www.opm.gov/retire/index.asp

This link provides an overview of the benefits currently offered to Federal employees. http://www.usajobs.gov/EI/benefits.asp



OTHER INFORMATION:

1. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

2. Please do not send/fax/courier/email any resumes to the  National Guard Human Resource Office, you must apply on-line or fax your resumes to the fax number listed on this announcement with the prescribed Cover Letter. The Human Resource can only process materials received through USA Jobs.

 

 

 

 

 



HOW TO APPLY:

To apply for this position, you must provide both of the following parts:

1.      Your responses to the Qualifications Questionnaire, and

2.      Your resume and any other documents specified in the Required Documents section of this job announcement.

Use the Online Qualifications Questionnaire for convenience and quickest processing.

 

Option A:  Online Qualifications Questionnaire.

Tips for using the Online Qualifications Questionnaire:

·         You must click both Finish and Submit when you are done. Your Online Qualifications Questionnaire is not processed – and your résumé is not attached – until you click the Submit button, even if USAJOBS says it sent your résumé.

·         You can upload or fax supporting documents after you Submit the Online Qualifications Questionnaire.

·         You must complete the entire process by the closing date -- Thursday, March 15, 2012

·         To make sure everything you submitted is successfully received, follow these steps:

1.      Go to https://www.hr-services.org/usasonlineapp/usasonlineapp.aspx and log in using the box on the right hand side of the page.

2.      Click the radio button for this Vacancy Identification Number: 607578. Click Select a Vacancy.

3.      Verify that all of your documents appear on the table with a status of Processed.

·         You can save your work and come back later. Just click both Save and Logout.  (When you want to return, go to https://www.hr-services.org/usasonlineapp/usasonlineapp.aspx and log in using the box on the right hand side of the page.)

·         If you Submit more than one Qualifications Questionnaire for this position, the most recent one Submitted is the one that is used.  Therefore, it is important for you to complete it in its entirety.

 

To begin your Online Qualifications Questionnaire, choose one of these options:

·         If your résumé is going to come from the USAJOBS Resume Builder, you begin the process by clicking the Apply Online button near the bottom of this page. Your résumé will be attached only to the Online Qualifications Questionnaire you complete and Submit from this session, not to any Questionnaires you may already have Saved or Submitted.

·         If your résumé is going to be one you prepared outside of USAJOBS Résumé Builder, click this link to begin the process:  Online Questionnaire.

 

Option B:  Paper Qualifications Questionnaire.

If it is not practical for you to use the Online Qualifications Questionnaire, you can write your answers on paper.  Follow these steps:

1.      You can print a copy of this job announcement so that you can read the questions offline.

2.      Obtain and print a copy of the OPM Form 1203-FX, which you will use to provide your answers. You can obtain the form at this URL http://www.opm.gov./Forms/pdf_fill/OPM1203fx.pdf or by calling USAJOBS by Phone at (703) 724-1850 – after the introduction, press 1, and listen for instructions.

3.      You may submit the Form 1203-FX, resume, and any supporting documents either by fax.

·         If you are faxing a Form 1203-FX, you do not need a separate cover sheet. Simply make sure the Form 1203-FX is on top of any other documents you are faxing. If you are faxing any documents without the Form 1203-FX on top, always use the official cover sheet which is here -- http://staffing.opm.gov/pdf/usascover.pdf -- and be sure to fill it out completely and clearly.  The fax number is 1-478-757-3144.  Feed all documents into your fax machine top first so that we receive them right-side up.



REQUIRED DOCUMENTS:

For this job announcement the following documents are required:

  • Current Resume (list your duties/responsibilities related to the qualifying experience listed above)
  • Qualification Questionnaire (On-line or OPM Form 1203-FX)
  • Transcripts (optional - required if using education to substitute for experience)
  • Military Resume (optional -explain actual duties performed with the MOS/AFSC, etc.)
  • Miscellaneous (optional - related certifications, licenses, etc.)

Demographics Data (optional - Applicants are requested to identify, in a separate attachment, their race, gender, and national origin.  Submission of this information is voluntary and will be used in support of the NCNG Equal Employment Opportunity Programs.)

Your document(s) can be submitted electronically using the document upload process or by fax. Please ensure that your resume contains your full name, address, phone and at least your last four digits of your social security number.

Note: Please ensure that your resume contains the basic information outlined under the Applying for a Federal Job link: http://www.opm.gov/forms/pdfimage/of0510.pdf

 

 

AGENCY CONTACT INFO:

Jackie Stabel
Phone: (704)231-4169
Email: JACKIE.STABEL@ANG.AF.MIL
Agency Information:
NGNC ANG
4930 Minuteman Way
Charlotte, NC
28208

WHAT TO EXPECT NEXT:

Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. After the closing date, a review of your complete application will be completed to validate your qualification status.  If qualified, your documents will be forwarded to the hiring official.  If further evaluation or  interviews are required, you will be contacted. 

***Ensure that your email and phone contacts are current.***

Instructions for completing the OPM 1203-FX:

If you are applying to this announcement by completing the OPM 1203-FX form instead of using the Online Application method, please use the following step-by-step instructions as a guide to filling out the required questionnaire. You will need to print the vacancy announcement and refer to it as you answer the questions. You may omit any optional information; however, you must provide responses to all required questions. Be sure to double check your application before submission.

Social Security Number

Vacancy Identification Number

607578
1. Title of Job

IT Specialist (SYSADMIN)
2. Biographic Data

3. E-Mail Address

4. Work Information

5. Employment Availability

6. Citizenship

If you are applying by the OPM Form 1203-FX, leave this section blank.

7. Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

8. Other Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

9. Languages

If you are applying by the OPM Form 1203-FX, leave this section blank.

10. Lowest Grade

11

11. Miscellaneous Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

12. Special Knowledge

If you are applying by the OPM Form 1203-FX, leave this section blank.

13. Test Location

If you are applying by the OPM Form 1203-FX, leave this section blank.

14. Veteran Preference Claim

If you are applying by the OPM Form 1203-FX, leave this section blank.

15. Dates of Active Duty - Military Service

If you are applying by the OPM Form 1203-FX, leave this section blank.

16. Availability Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

17. Service Computation Date

If you are applying by the OPM Form 1203-FX, leave this section blank.

18. Other Date Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

19. Job Preference

If you are applying by the OPM Form 1203-FX, leave this section blank.

20. Occupational Specialties

001 IT Specialist (SYSADMIN)

21. Geographic Availability

0061 Charlotte, NC

22. Transition Assistance Plan

If you are applying by the OPM Form 1203-FX, leave this section blank.

23. Job Related Experience

If you are applying by the OPM Form 1203-FX, leave this section blank.

24. Personal Background Information

If you are applying by the OPM Form 1203-FX, leave this section blank.

25. Occupational/Assessment Questions:

1. Are you currently a member of the North Carolina National Guard?

A. I am currently a Full-time Federal Technician (Permanent or Excepted Indefinite) with the North Carolina Army National Guard.
B. I am currently a Temporary Federal Technician with the North Carolina Army National Guard.
C. I am currently a Traditional (Drill, ADSW, etc.), member of the North Carolina Army National Guard.
D. I am not currently a member of the North Carolina Army National Guard, but I am willing to join.
E. I am not currently a member of the North Carolina Army National Guard, nor am I willing to join.

Respond to all the questions below. Mark only one response for each question. Ethnicity and race information is requested under the authority of 42 U.S.C. Section 2000e-16 and in compliance with the Office of Management and Budget's 1997 Revisions to the Standards for the Classification of Federal Data on Race and Ethnicity. Providing this information is voluntary and has no impact on your employment status, but in the instance of missing information, your employing agency will attempt to identify your race and ethnicity by visual observation. This information is used as necessary to plan for equal employment opportunity throughout the Federal government. It is also used by the U. S. Office of Personnel Management or employing agency maintaining the records to locate individuals for personnel research or survey response and in the production of summary descriptive statistics and analytical studies in support of the function for which the records are collected and maintained, or for related workforce studies.

2. Are You Hispanic or Latino? (A person of Cuban, Mexican, Puerto Rican, South or Central American, or other Spanish culture or origin, regardless of race.)

A. Yes
B. No

3. Please select the racial category with which you most closely identify.

A. American Indian or Alaska Native-A person having origins in any of the original peoples of North and South America (including Central America), and who maintains tribal affiliation or community attachment.
B. Asian -A person having origins in any of the original peoples of the Far East, Southeast Asia, or the Indian subcontinent including, for example, Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand, and Vietnam.
C. Black or African American-A person having origins in any of the black racial groups of Africa.
D. Native Hawaiian or Other Pacific Islander-A person having origins in any of the original peoples of Hawaii, Guam, Samoa, or other Pacific Islands.
E. White-A person having origins in any of the original peoples of Europe, the Middle East, or North Africa.

4. Do you qualify for the GS-2210-11, Information Technology Specialist position?

A. Yes, I have 1) experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. 2) experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
B. No, I do not possess any of the above.

5. I have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion

A. Yes
B. No

For each task in the following group, choose the statement from the list below that best describes your 24 months of the required experience and/or training. Darken the oval corresponding to that statement in Section 25 of the Qualifications and Availability Form C. Please select only one letter for each item.

A- I have not had education, training or experience in performing this task.
B- I have had education or training in performing the task, but have not yet performed it on the job.
C- I have performed this task on the job. My work on this task was monitored closely by a supervisor or senior employee to ensure compliance with proper procedures.
D- I have performed this task as a regular part of a job. I have performed it independently and normally without review by a supervisor or senior employee.
E- I am considered an expert in performing this task. I have supervised performance of this task or am normally the person who is consulted by other workers to assist them in doing this task because of my expertise.

6. Knowledge of, and skill in applying network design principles and concepts, network architecture principles and concepts, network protocols, remote access technology concepts, network operation and maintenance concepts and methods, network management tools, configuration management concepts and practices, network topology concepts, LAN/WAN principles and methods, network optimization techniques and acquisition management policies.

7. Skill in configuring hubs and switches, monitoring network performance, performing network diagnostics, analyzing network traffic patterns and installing network software fixes and upgrades.

8. Skill in establishing connectivity between remote sites, creating network maps, troubleshooting network problems (outages) and implementing configuration management plans for complex LANs and WANs.

9. Your ratings in this questionnaire are subject to evaluation and verification based on the documents and references you submit. Later steps in the selection process are specifically designed to verify your ratings. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency, if selected. Review your ratings to ensure their accuracy. By agreeing to the statement below, you are confirming that you 1) understand this warning, 2) have reviewed your responses for accuracy, and 3) verify that your responses accurately describe your current level of experience and capability.

A. Yes, I verify that all of my responses to this questionnaire are true and accurate. I accept that if my supporting documentation and/or later steps in the selection process do not support one or more of my responses to the questionnaire that my application may be rated lower and/or I may be removed from consideration.
B. No, I do not accept this agreement and/or I no longer wish to be considered for this position.


Control Number: 309255000
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