KEY REQUIREMENTS



• -Applicants must be U.S. Citizens or nationals
• -Applicants must apply online via GSAjobs (see "How to Apply" section)

Serves as a property manager and the primary customer agency advocate/GSA point of contact with client agency personnel in designated GSA owned or leased buildings.  
In this capacity:

• Interacts extensively with building tenants and client agencies' representatives on a recurring basis to assess their facility and facility related needs;
  
• Ensures those needs are being met or exceeded, and to assure that the procedures used to obtain services are responsive and customer friendly;  
  
• Responsible for improving customer and client agency satisfaction with building services;
  
• Maintains and preserves the real property assets (activities which assume the administration and quality assurance of a variety of contracts, such as operations and maintenance, custodial, security, and construction, as well as the development of minor and major repair and alteration projects);
  
• Maintains or lowers operational costs, including energy costs; and ensures the provision of quality facility-related services.
  

The GS-12 salary range starts at $68,809 per year, if you meet the following qualifications.  You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

To qualify at the GS-12 level:

Applicants must demonstrate, in their resume and responses to questions, at least one year of specialized experience equivalent to the GS-11 in the Federal service.  Specialized experience is experience in the management of large office buildings or large office complexes including improving customer and client agency satisfaction with building services; assisting in negotiation of service contracts and lease provisions; preparing service contracts; assisting in development of maintenance programs; evaluating and monitoring building operations, maintenance, repair, custodial, recycling, environmental management and alterations, etc. to ensure compliance with agency requirements and industry standards; assisting with budget formulation and execution; and conducting inspections of designated space or facilities.

If selected, you must meet the following conditions:

• Serve a one year probationary period (unless you have previously satisfied this requirement).
  
• Be able to make a direct deposit of your salary check to a financial organization.
  
• Males born after December 31, 1959 must have registered with the Selective Service.
  
• Complete a "Declaration of Federal Employment" (OF-306) to determine suitability for Federal employment.
  
• Undergo a background investigation and favorable adjudication.  This position has been designated as a Public Trust Position.
  
• If you are not a current GSA employee, you must complete the Department of Homeland Security (DHS) Form I-9 to determine identity and employment (work status) eligibility.  GSA will verify the information through the DHS e-Verify automated system.  Any identified discrepancies must be resolved as a condition of continued employment.  
  

HOW YOU WILL BE EVALUATED:

The Category Rating procedure is being used to rate candidates.  If you are found qualified for the position, your responses to the self assessment vacancy questions will be used to place you in one of the following categories:  Best Qualified, Better Qualified, Well Qualified and Qualified.  Your responses to the vacancy questions must be supported by your resume or the Human Resources Specialist may adjust your responses lower.  Within these categories, applicants eligible for veterans' preference will receive selection priority over non-veterans.  Appropriate documentation must be received to adjudicate veterans' preference.

You will be evaluated on the vacancy related questions that were designed to assess your overall possession of the following competencies/knowledge, skills, and abilities:

• Knowledge of building operations and programs.
  
  
• Knowledge building management principles,concepts and practices; understanding of building tenants and customer agencies' needs, requirements and customer satisfaction drivers.
  
  
• Knowledge and ability to interpret contract specifications, and to review contractor performance.
  
  
• Technical knowledge and competency in design, operation, maintenance and management of assigned building(s) and buildings systems.
  

A variety of assessments/assessment tools may be used to evaluate candidates for specific vacancies covered by this announcement. Candidates will be notified when further assessments are implemented and provided with instructions on how to access and complete the assessment(s).  Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.

If you are an Interagency Career Transition Assistance Plan eligible or a GSA Career Transition Assistance eligible, you must be considered well qualified (minimum score or 85) to receive priority.  ICTAP/CTAP

To preview questions please click here.

GSA offers a comprehensive benefits package.  To explore the major benefits offered to most Federal employees, see Benefits.

OTHER INFORMATION:

Bargaining Unit status: NFFE

Travel, transportation, and relocation expenses are not authorized for this position.  Any travel, transportation, and relocation expenses associated with reporting for duty in this position will be the responsibility of the successful applicant.

Additional vacancies may be filled from this announcement as needed.  This vacancy announcement does not preclude filling this position by other means.  Management also has the right not to fill the position.

GSA may pay a recruitment incentive to a newly-appointed employee; a relocation incentive to a current employee; or offer annual leave service credit to an applicant with related non-federal or uniformed services work experience.  Determinations to pay/allow incentives will be made on a case-by-case basis, subject to funding availability and documentation that the position is "hard-to-fill".

You must submit a complete application including any required documents prior to 11:59 pm Eastern Time on the closing date of the Announcement.  Errors or omissions may result in your not being considered for this vacancy.  For information on applying for a GSA vacancy, please visit Applying for a GSA Job

We will only consider applications submitted through the online process listed below unless an exception has been approved by a representative of the HR Office listed on this announcement.  A description of the online process is provided below:

1. Select the "Apply Online" button.  Log on to OPM's USAJOBS to access your existing resume or to create a new one.
   
2. From your account, select which resume you wish to submit.  You also have the option of attaching any required documents saved in your USAJOBS account.  Click "Apply for this Position Now!"
   
3. You will be redirected to GSA's automated system, GSAjobs.  First time users will be asked to respond to "Account Creation" questions.  If you are a return GSAjobs user, click the links on the left to review and update any necessary profile information before continuing on with the application process.
   
4. You will be prompted to respond to "Eligibility Questions" which will be used to determine your eligibility to apply for various types of vacancies.  If you are a return user, these fields will pre-populate with your previous responses.  Please review and make any necessary changes before proceeding.
   
5. Next, you will be asked to respond to vacancy specific questions regarding your qualifications and the knowledge, skills, abilities, and/or other competencies required to successfully perform this position.
   
6. Submit any required documents (see below).  A "Vacancy Documents" page is automatically displayed by the GSAjobs system.  Most documents become part of your permanent electronic file and you need to submit them only once unless you wish to update.  You can view the Description column next to each form to determine if a previously submitted document is on file.  For each document you must submit, select one of the following options in the "Action" column:
   
   • "Upload" - Using the Document Manager, upload  document (.gif, .jpeg, .png, .rtf, .pdf, and .doc format only) directly from your computer;
     
   • "USAJOBS" - Using the Document Manager, download a document you previously attached from your USAJOBS account for this vacancy.
     
   • "FAX" - Print the Fax Cover Sheet, then fax cover sheet and document(s) to the listed phone number.  We strongly recommend you read the "Fax Instructions" provided on the Document Manager page prior to printing the Fax Cover Sheet and faxing your information.  
   
   
7. At this point, if you are determined to be qualified for the position based upon your previous responses, additional assessment questions may be presented.  
   
8. Finally, you'll receive an Application Review Page which allows you to review the information that will be submitted.  You can save a copy of your application by selecting the 'Save PDF' button.  Then, YOU MUST CLICK THE 'FINISH' BUTTON to submit your application.

Note:  If you cannot complete any part of the application process listed above, contact the Human Resources Office/representative listed on the announcement prior to the announcement deadline for instructions on how to proceed.  Be sure to receive prior HR approval to deviate from these instructions so that your application will be considered.

REQUIRED DOCUMENTS:

Please review the following to determine which documents you must submit in order to complete your application.  

ICTAP/CTAP Eligible:  Submit proof of eligibility including agency notice; SF-50, Notification of Personnel Action (or similar agency form); and most recent performance rating.

Veterans:  In order to be considered as a 5-point preference eligible, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214.  Your DD-214 must show the type of discharge and dates of active duty (member 4 copy).  If you are claiming 10-point preference, you must submit the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement to this preference.  A list of documents which serve as acceptable proof of entitlement is indicated on the SF-15 form.

AGENCY CONTACT INFO:

WHAT TO EXPECT NEXT:

If your application is complete, we will review your application to ensure you meet the basic qualification requirements.  We will further evaluate each applicant who meets the basic qualifications on the knowledge, skills, abilities, and/or competencies required of the position.  Candidates in the highest quality category will be referred to the hiring manager for further consideration and possible interview.  After making a tentative job offer, we will conduct a suitability and/or security background investigation. A final job offer for this position is typically made within 40 days after the deadline for applications.

Thank you for your interest in working for U.S. General Services Administration!